mployee Engagement Survey Enhancing Employee Engagement Agreed. Your employees are happy‚ content at work and always smiling. But are they passionate about their jobs‚ committed to the organization and engage in actions that necessarily work towards cumulative and strategic growth of the organization? Are your employees really an integral part of the organization. It is a proven fact today that organizations need to measure employee engagement strategically. While a satisfaction survey
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Question 1 1.1 As the world’s largest retailer with net sales of almost $419 billion for the fiscal year 2011‚ Wal-Mart is considered a “best-in-class” company for its supply chain management practices. These practices are a key competitive advantage that have enabled Wal-Mart to achieve leadership in the retail industry through a focus on increasing operational efficiency and on customer needs Wal-Mart’s corporate website calls “logistics” and “distribution” the heart of its operation‚ one that
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Organizational culture Unknown Author Organizational culture is an idea in the field of organizational studies and management which describes the psychology‚ attitudes‚ experiences‚ beliefs and values (personal and cultural values) of an organization. It has been defined as "the specific collection of values and norms that are shared by people and groups in an organization and that control the way they interact with each other and with stakeholders outside the organization."[1] Ravasi and Schultz
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A PROJECT REPORT ON EMPLOYEE ENGAGEMENT AT INDIAN OIL CORPORATION LTD. - HO (MUMBAI) SUBMITTED BY PUJA KUMARI MMS (2013-2015) ROLL. NO 20024 UNDER THE GUIDANCE OF STEPHEN.EKKA JANKIDEVI BAJAJ INSTITUTE OF MANAGEMENT STUDIES SNDT WOMEN’S UNIVERSITY MUMBAI-400049 SPECIALISATION: HR2014-15 DECLARATION I‚ Puja Kumari‚ hereby declare that the project report titled “EMPLOYEE ENGAGEMENT” submitted to Jankidevi Bajaj Institute of Management Studies affiliated to SNDT University
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Hall‚ 1994. • Zaleznick‚ Abraham. Human Dilemmas of Leadership. Harper and Row‚ 1966. • Kirkpatrick‚ David. “Gates Wants All Your Business-And He’s Starting to Get it” Fortune‚ May 26‚ 1997‚ pp 58-68. • Elements of Transformational Leadership: Heskett‚ J.L‚ Sasser‚ W.E‚ Schlesinger‚ L.A‚ (1997): The Service-Profit Chain‚ The Free Press: Unites States). • Balogan‚ J‚ Hailey‚ V.H. (1999): Exploring Strategic Change‚ Prentice-Hall: London). • Kendall Consulting Group (2003): Communications: Vital
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22(2)‚ 99-113. e Cunha‚ M.P.‚ Rego‚ A.‚ & Kamoche‚ K. (2009). Improvisation in service recovery. Managing Service Quality‚ 19(6)‚ 657-669. Foster‚ S.T. (2001). Managing Quality An Integrative Approach. New Jersey: Prentice Hall. Hart‚ C.W.L.‚ Heskett‚ J.L.‚ & Sasser‚ W.E. (1990). The profitable art of service recovery. Harvard Business Review‚ 68(4)‚ 148-156. Henricks‚ M. (1996). Make No Mistake. Entrepreneur‚ 24(10)‚ p.86. Hirschman‚ A.O. (1970). Exit voice and loyalty: Responses to Decline
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Kohn‚ A. (1990). The brighter side of human nature: altruism and empathy in everyday life. New York: Basic Books. Kohn‚ A. (1993). Punished by rewards: the trouble with gold stars‚ incentive plans‚ A’s‚ praise‚ and other bribes. Kotter‚ J. P.‚ & Heskett‚ J. L. (1992). Corporate culture and performance. New York: Free Press. Lefevre‚ H. L. (1990). Variation in the service sector. Quality Progress‚ 23 (12)‚ 60 – 62. Lepper‚ M. R.‚ & Greene‚ D. (1975). Turning play into work: effects of adult surveillance
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JOURNAL OF BUSINESS LOGISTICS‚ Vol. 25‚ No. 1‚ 2004 145 THE ROLE OF PURCHASING IN CORPORATE SOCIAL RESPONSIBILITY: A STRUCTURAL EQUATION ANALYSIS by Craig R. Carter University of Nevada‚ Reno and Marianne M. Jennings Arizona State University Researchers over the past several years have advocated that the role of logistics must expand to encompass social responsibility (Bowersox 1998; Poist 1989; Stock 1990). Most recently‚ Murphy and Poist (2002) noted that research in the area of socially responsible
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Enterprise Risk Management ISSN 1937-7916 2010‚ Vol. 1‚ No. 1: E9 Application of Servqual Model on Measuring Service Quality: A Bayesian Approach Dr. K. Ravichandran‚ Assistant Professor‚ College of Business Administration in Alkharj‚ King Saud University‚ P O Box 165‚ 11942‚ Alkharj‚ Saudi Arabia. Email: varshal2@yahoo.com Dr. S. Prabhakaran‚ Assistant Professor‚ College of Business Administration in Alkharj‚ King Saud University‚ P O Box 165‚ 11942‚ Alkharj‚ Saudi Arabia. Email: jopraba@gmail
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Individual Research Report Title: Strategic Management of Lenovo in Mainland China PC Market [pic] Name: FIN Number: Course Enrolled: Date of Submission: Table of Contents: 1. INTRODUCTION.........................................................................................................3 1.1 BACKGORUND INFORMATION………………………………………………..3 1.2 THE OBJECTIVE(S) OF THE FINAL REPORT…………………………………3 1.3 The SCOPE OF THE FINAL REPORT…………………………………………
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