PERFORMANCE‚ COMPENSATION‚ AND THE BALANCED SCORECARD* Christopher D. Ittner‚ David F. Larcker‚ and Marshall W. Meyer The Wharton School The University of Pennsylvania November 1‚ 1997 *This research was funded by the Citicorp Behavioral Sciences Research Council‚ whose support is gratefully acknowledged. © 1997‚ Christopher D. Ittner‚ David F. Larcker‚ and Marshall W. Meyer PERFORMANCE‚ COMPENSATION‚ AND THE BALANCED SCORECARD A growing number of firms are replacing their financially-based
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FCFC Assignment Questions 1. Will the BSC program at First Commonwealth provide Board members with the information they need to fulfill their governance responsibilities? Does a board really need information beyond the results reported in a company’s monthly‚ quarterly and annual financial reports? To engage board member’s expertise much more around the strategic direction that the company is taking would require giving different types of information to board and having different discussions
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“Brand Report Card” vs “The Balanced Scorecard: Measures that Drive Performance” The Balanced Scorecard: Measures that Drive Performance Balanced scorecard is a strategic tool for management to track and measure progress of its activities to create future value. The balance scorecard facilitates executive management to develop a strategic view of the organization to focus on factors such as: future vision‚ strategic action plan‚ financial results‚ organizational structure and operating processes
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“Boston Lyric Opera” case‚ the first documented application of the Balanced Scorecard to an arts organization‚ was written to illustrate the application of the Balanced Scorecard to a nonprofit organization‚ especially one whose performance some people believe can not be quantified and measured. The case provides the history of the arts organization and describes its prior strategic planning process. It shows how developing the scorecard‚ a logical corollary of the BLO’s planning process‚ served to align
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problems you have identified in the case. Defend why you think they are the most serious. One of the most serious problems I have identified in the case‚ the new CEO Mark Hurd‚ found himself in charge of a stressed‚ dysfunctional corporation after Hewlett-Packard fired CEO Carly Fiorina. It was unclear and no one knew if the strategic vision‚ that Carly Fiorina has been using to guide the company-“digital‚ virtual‚ mobile‚ personal” was being executed or not. The company reward system was so complex
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ILLINOIS MEMORANDUM TO: Professor Wu FROM: Minghao Tang‚ AE5 DATE: March 30‚ 2014 SUBJECT: MAVERICK LODGING CASE Year 1999 Analysis In 1999‚ the Maverick Lodging company implements balanced scorecard to establish a measurement system and control the hotel level management. The balanced scorecard has several attributes‚ such as tracking financial performance‚ tracking nonfinancial measures and communicating franchisees and owners objectives of growth. For financial performance‚ according
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Strategic Plan‚ Part III: Balanced Scorecard Laurie Waldrep BUS/475 June 11‚ 2013 Dr. Koshy Joseph-Vaidyan Strategic Plan‚ Part III: Balanced Scorecard The Balanced Scorecard is a technique used in strategic planning and management system used comprehensively worldwide in business management‚ government entities and non-profit organizations to align the organizational performance to the corporate vision and its strategic goals. It is “A set of four measures directly linked to a company’s
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Futura employs 230 personnel. Futura holds a position in several markets to include original equipment manufacturer‚ floor covering trims‚ electronics‚ transportation‚ shower door‚ marine store fixture and retail. Balanced Scorecard (BSC) “Most companies use the balanced scorecard (BSC) to focus on the financial aspects or the operational metrics required by ISO quality certification. But that is not all one unique company uses the BSC for. At Futura Industries‚ President Susan Johnson built
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cycle time Minimize product waste/ defects Number of wasted/defective products Reduce delivery time Order delivery time 3 Comment on the scorecard development process. Why did Bob McCool initiate yet another initiative‚ the Balanced Scorecard project ? What elements seem critical to the success of a Balanced Scorecard project? Balanced Scorecard at Mobil was a very successful program for its intended purpose‚ it helped managers and employees assimilate into a major reorganization. The reason
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Case Study #1 DELL INC. IN 2008: CAN IT OVERTAKE HEWLETT-PACKARD AS THE WORLDWIDE LEADER IN PERSONAL COMPUTERS QUESTIONS 1. What is your evaluation of Michael Dell’s performance in his roles as Dell’s CEO and Chairman? How well has he performed the five tasks of crafting and executing strategy that were discussed in Chapter 2? 2. What are the elements of Dell’s strategy? Which one of the five generic competitive strategies is Dell employing? How well do the different pieces of Dell’s strategy
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