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    its position on the market by connect with its customers‚ and create “third place” beside home and work‚ where people could relax and enjoy others or themselves. It was the motto of Starbucks’ owner Howard Schultz and mostly thanks to his philosophy; company has became the biggest coffee drink retailer in the world. However‚ within the new customer satisfaction report‚ there is shown some concerns‚ that company has lost the connection with customers and it must been taken some steps to help Starbucks

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    Direct Selling

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    Direct selling is the marketing and selling of products directly to consumers away from a fixed retail location. Peddling is the oldest form of direct selling. Modern direct selling includes sales made through the party plan‚ one-on-one demonstrations‚ and other personal contact arrangements as well as internet sales. A textbook definition is: "The direct personal presentation‚ demonstration‚ and sale of products and services to consumers‚ usually in their homes or at their jobs." Advantages/Benefits

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    CUSTOMER PROFITABILITY ANALYSIS Customer profitability analysis (CPA) can be defined as a method used to compare the costs of all the activities used to support a customer or a customer group with the revenue generated by that customer or customer group. It is the analysis of the revenue and costs that relates to the customers which can be determined by considering the similarities and differences in customers’ buying behaviours and customer preferences. From the definition‚ it shows three features

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    Customer Service Cases

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    Andres Romero Chapter 3 - Consider this Case The Boss’s Great Idea (pg. 57) 1. What should Mario do to get his employees thinking about the better listening ideas described in the chart? What Mario should do to get his employees thinking about the better listening ideas is to make a quick meeting before work and altogether read the better ideas and create scenarios for each one to give examples as to what is meant by each one. 2. How likely is it that people will recognize and change their

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    Computer Information System Brief ACC/542 June 17‚ 2013 Computer Information System Brief Kudler Fine Foods is a locally owned upscale specialty food store located in San Diego that offers fresh produce‚ fresh meat and seafood‚ wines from around the world‚ bakery and pastry products‚ cheese and dairy products‚ condiment‚ packaged foods‚ and numerous special gourmet items. Founded in 1998 by Kathy Kudler the store has grown quickly and has led to three store locations in Encinitas‚ Del Mar

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    27-31 V. Chapter – 5 Objectives of study 32-33 VI. Chapter – 6 Methodology 34-48 VII. Chapter – 7 Limitations 49-50 VIII. Chapter – 8 Analysis interpretation 51-75 IX. Chapter – 9 Findings

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    Case Study Analysis

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    Table of Contents Introduction 2 Situation Analysis 2 Mountain Hardwear: the Brand 4 Identification of Issues 4 Alternative 1: to distribute through REI 4 Possible Short Term Issues: 4 Possible long term issues: 5 Implications for the brand: 5 Alternative 2: to not sell through REI 6 Possible issues: 6 Implications for the brand: 7 Recommendations 7 Addressing brand dilution 7 Addressing relative retailer power 8 Implementation 8 Resources Required: 8 Time frame: 8 Performance measurement:

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    Computer Information System Brief The currently technology standing of Kudler Fine Foods is lacking greatly. The current limited abilities cause a set-back to the potential that the Kudler Company is capable of reaching. Minimal shoppers are reachable‚ report preparation is time-consuming‚ and inventory control is not at its best. After identifying some of the downfalls of the current information system maintained by the company‚ suggestions will be offered that will help increase productivity

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    Selling-Skills

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    Division A ISCS WAKAD GROUP- ROLL NO 41-50 A-41 NEHA PATIL A-42 POOJA SHARMA A-43 PRADEEP SHARMA A-45 PRASHANT SHARMA A-46 PREETI RANI A-47 PRIYANK JAIN A-48 RAHUL SHARMA A-49 RAJAN A-50 RAVIJ SHAH SPIN SELLING APPROACH [pic] [pic] What is the Goal of Questioning? • To uncover needs – Implicit needs – Explicit needs – Implicit need – a statement of a buyer’s problem‚ dissatisfaction or difficulty with a current situation – Explicit

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    INFORMATION SYSTEMS IN ORGANIZATIONS (INSS 630) ASSIGNMENT 1 Submission Due Date: FEBRUARY 9th‚ 2015 ASSIGNMENT FRONT SHEET Student Name: DANIEL TUNDE-ILUROMI (2130620) Instructor: Dr. FALEH ALSHAMERI 1- How does the use of the Internet‚ intranets‚ and extranets by companies today support their business processes and activities? In a feat to succeed in the ever evolving and volatile competition of the contemporary global market‚ where

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