CGE25101 Globalization and Business Individual Assignment (Topic 2 Sustainable development- Starbucks) Introduction In these days‚ instead of merely focusing on economic interests‚ multinational corporations (MNC) have engaged a number of sustainability initiatives in an effort to satisfy the needs of the present while preserving the ability to future generation by contributing on the three main elements: economic‚ environmental and social development. As a company becomes popular and
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INTRODUCTION Starbucks Coffee Company was founded in Seattle in 1971‚ Pike Place Market by Jerry Baldwin‚ Gordon Bowker and Zev Siegl‚ with a vision to educate the consumers about fine coffees. Starbucks began to expand when Howard Schults took it over in 1987. Since then‚ Starbucks grew from a small‚ regional business into the undisputed leader in the specialty coffee industry‚ and privileged to connect with millions of customer every day with 18‚000 retail in 60 countries 2. STARBUCKS MACRO ENVIRONMENTAL
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Continuing Case Starbucks #3 Regional and Functional Departmentalization: Starbucks uses geographical departmentalization to arrange their organizational structure. (See diagram below). Geographical organization is an effective way to keep the company running smoothly and connected to the leaders’ vision and strategic direction as “Starbucks continues its global expansion and pursues innovative strategic initiatives.” (Page 358 Paragraph 1 Management ninth edition. Robbins Coulter Langton).
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Starbucks developed continuously and rapidly after Howard Schultz bought it. It was entered in “Fortune 500 companies” in March 2003. Because of the saturation of the market‚ Starbucks can not only relied on the American market‚ but also had to venture abroad and paid close attention to the growth of subsidiaries. During the expansion‚ Starbucks stuck to its basic principles and innovated constantly to cater to the taste of the native. Although Starbucks was operated successfully‚ it also experienced
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GLOBALIZATION AND STARBUCKS COFFEE A. ANALYSIS 1. According to the text‚ there are three levels that political risk encompasses. And they are firm specific‚ country specific and global specific risks. Starbucks is considered a thriving global enterprise. Although Starbucks has successfully entered‚ penetrated‚ and saturated many global markets‚ not all attempts have been successful. Starting in 1996‚ Starbucks has hastily moved into 41 countries fruitfully. However‚ Starbucks had to pull out
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Summary…………………………………………………………………………………..9 Methodology Data collection…………………………………………………………………….10-12 Sampling…………………………………………………………………………..13-14 Weighting…………………………………………………………………………14-15 Schedule…………………………………………………………………………………..16 Part 2: Survey Tools Questionnaire Structure justification …………………………………………………….17-19 Questionnaire …………………………………………………………………………….20-23 Part 3: Analysis of data Analysis…………………………………………………………………………………...24-30 Conclusion………………………………………………………………………………..31-32 Appendix Collage……………………………………………………………………………
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These companies take the simplicity of a coffee bean and create a complex beverage that people all over the world crave. The leading competitor in this industry is Starbucks Coffee Company. This company thrives on the quality of coffee it serves and its exceptional customer service. Starbucks’ mission statement states: “Establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while we grow. The following six guiding principles will
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MINI CASE 4 I STARBUCKS: RE-CREATING ITS UNIQUENESS 1. How did Starbucks create its uniqueness in the first place? Starbucks create its uniqueness by offering premium coffee beans‚ thus creating an amazing image. Every store is a unique place with a wide range of products and a special homely ambience‚ emphasized by relaxing music and comfortable seating furniture. Other than that‚ customers can use the free wireless hotspot or just visit with friends. The high quality of the products
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CHAPTER 1 – INTRODUCTION 1.1 - Introduction of Starbucks Starbucks‚ as we see today was not there from the very beginning. Starbucks has the very humble start when three coffee fanatics‚ Gerald Baldwin‚ Gordon bowker ‚ and Ziev siegl‚ - opened a small coffee shop in Seattle’s pike place market. Starbucks Corporation is an American global coffee company and coffeehouse chain based in Seattle‚ Washington. Starbucks is the largest coffeehouse company in the world‚ with 20‚366 stores in 61 countries
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Case Study 1: Starbucks Delivering Customer Service It is clear that Starbucks has enjoyed great success since it was founded 30 years ago. The company has been doing very well for the last 11 years with 5% or more store sales increase even after the post-9/11 recession. The only issue Starbucks seems to be facing is meeting customers’ expectations. Customer service can be down because Starbucks may have lost the connection between satisfying their customers and growing their business. Customer
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