for a long time‚ recognized the importance of service quality as well as consumer satisfaction. Significant investigation has been conducted in both fields‚ particularly in services (cf. Andreassen‚ 1995; Edvardsson‚ 1998; Friman e Garling‚ 2001; Higgs et al.‚ 2005). However‚ few studies have explored the
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(JUNE – AUGUST 2012) For details please visit our website : www.gyanm.in NATIONAL NEWS AUGUST 2012 Coalgate scam disrupts parliament 67% India defecates in open India donates rice to Yemen Prime Minister Dr Manmohan Singh visited Mexico and Brazil to participate in the G-20 Summit at Los Cabos and to attend the Rio + 20 conference on Sustainable Development at Rio de Janeiro‚ respectively. NEWS FROM STATES AUGUST 2012 Delhi Government has launched a scheme to end
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KY_TSV-INT_EXT-SP1/Therapeutic%20Listening%20Week%203%202013%20slides.pdf Everson‚ S.‚ Allen‚ C.‚ Nann‚ S.‚ Walters‚ S. (2013). How to communicate with a deaf person. Retrieved from http://deafsocietynsw.org.au/information/communication.html Higgs‚ J.‚ Ajjawi‚ R.‚ McAllister‚ L.‚ Trede‚ F.‚ & Lotus‚ S. (2012). Communicating in the health sciences (3rd ed.). Melbourne‚ Australia: Oxford university press Kline‚ A.‚ J. (2008) Listening Effectively. Types of listening‚ 1(11)‚ 41-57. Retrieved
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Name Instructor Course Date How World War II technology has affected the United States Introduction Over the past years‚ machinery of war has always been a struggle over an antagonistic edge. This is only achievable though governments that are ready and committed to spend on research and development. Wars are likely to speed up technological innovation as witnessed in the United States during World War II. Even though in the history of the United States there has been much technological
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NEW MICROBIOLOGICA‚ 36‚ 211-227‚ 2013 Chikungunya virus infection: an overview Claudia Caglioti‚ Eleonora Lalle‚ Concetta Castilletti‚ Fabrizio Carletti‚ Maria Rosaria Capobianchi‚ Licia Bordi Laboratory of Virology‚ “L. Spallanzani” National Institute for Infectious Diseases‚ Rome‚ Italy SUMMARY Chikungunya virus (CHIKV) is a mosquito-transmitted alphavirus belonging to the Togaviridae family‚ first isolated in Tanzania in 1952. The main vectors are mosquitoes from the Aedes species. Recently
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A Case Study on Pricing Strategy Schwinn Bicycles J. Paul Peter (University of Wisconsin-Madison) Inside a plain brown building in Boulder‚ Colorado‚ is a shrine to an American icon; the Schwinn Bicycle. Some mud-caked from daily use‚ some shiny museum pieces – dozens of bikes stand atop file cabinets and lean against cubicles. Amid the spokes and handlebars‚ a group of zealots is working to pull off the turnaround of the century in the bike business. Brimming with energy‚ they are determined
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Older people and Social Care My presentation topic is social policy and older people and the key act I’m going to mainly focus on is the NHS & Community Care Act 1990. Going with the assumption that an older person is one whose age is 65 or over – the one distinguishing feature that they possess is that they appear not to work for a living. Older people have always been a major focus for social policy and because the UK is an ageing society‚ their importance to the subject is increasing further
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Appendix C – Curriculum Vitae RAYMART AGUSTIN 274 San Pedro St. Balut Tondo‚ Manila Mobile no. 09159133748 Email: Eazyray07@yahoo.com EDUCATIONAL BACKGROUND College: Bachelor of Science in Business Administration major in Financial Management University of the East Academic Year 2009-present High School: University of The East‚ Manila 2219 C.M. Recto Ave. Manila Philippines 2005-2008 Elementary: IImmaculate Concepcion Academy of Manila 2212 S. Del Rosario St. Gagalangin Tondo
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majors: Why the decline in the 1990s? Atlantic Economic Journal. 31(2): 195-204. Willis‚ Rachel A.‚ and Paul J. Pieper. 1996. The economics major: A cross-sectional view. Journal of Economic Education. 27(4):337-349. Worthington‚ Andrew and Helen Higgs. 2004. Factors explaining the choice of an economics major. International Journal of Social Economics. 31(5/6): 593-613. 32
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http://youngleadershipvoices.blogspot.com/2012/11/leadership.html DR. MAHATHIR BIN MOHAMAD – MALAYSIAN TRUE HERO Introduction Leadership is the process by which a person exerts influence over other people and inspires‚ motivates and directs their activities to help achieve group or organizational goals. The person who exerts such influence is a leader. When leaders are effective‚ the influence they exert over others helps a group or organization achieve its performance goal. When leaders
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