Customer satisfaction with online banking services 1 Customer satisfaction with online banking services M.Tayyeb Masood Waqar Ahmed Author‚ Faculty of Management Sciences Muhammad Ali Jinnah University‚ Pakistan Abstract The study seeks to discover‚ what will be the main factors in customer satisfaction of electronic banking services in Pakistan? This paper inspects and study the most important factors in e-banking services in the Pakistan and customer„s evaluation of the electronic
Premium Bank Online banking Customer service
Esther Olayinka Ogbonnikan JOB SATISFACTION AND EFFICIENCY AMONG HOTEL WORKERS Case Study of Giant Star Hotel Lagos‚ Nigeria Thesis CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Degree Programme in Tourism March 2012 CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Date March 2012 Author Esther Olayinka Ogbonnikan Degree programme Degree Programme in Tourism Name of thesis JOB SATISFACTION AND EFFECIENCY AMONG HOTEL WORKERS: Case Study of Giant Star Hotel
Premium Motivation
Employee Satisfaction & Southwest Airlines Long-established rewards systems usually have had a large proportion of the total package as base pay and just a small portion tied to performance. In today’s world new and more strategic rewards systems‚ have come to be implemented which are more aligned with overall organizational strategies. These new rewards include a performance based variable pay‚ skill base pay and recognition pay. In researching this new trend it has been shown to have a very
Premium Reward system Southwest Airlines
Today’s world is subject to rapid changes in technology‚ consumer’s tastes are also characterized by fast changes. To survive in the market a firm has to be constantly innovating and understanding the latest consumer trend and taste. The primary work of the business in the olden days was to concentrate only on production areas. But the trend today is totally different as the importance of a product is closely to its operation. In a competitive world a business‚ which pays little importance to
Premium
Sheffield Hallam University. Sohal‚ A.S. and Lu‚ E. (1998)‚ ``Continuous quality improvements in a high-technology manufacturing environment’’‚ International Journal of Technology Management‚ Vol Thiagarajan‚ T. (1995)‚ ``An empirical study of total quality management (TQM) in Malaysia: a proposed framework and generic application’’‚ unpublished PhD Thesis‚ University of Yin‚ R.K. (1994)‚ Case Study Research: Design and Methods‚ 2nd ed.‚ Sage Publications‚ London. Yusof‚ S.M. (2000)‚ ``Development of a framework
Premium Quality management ISO 9000 Quality assurance
A CROSS-CULTURAL STUDY OF LEADER-MEMBER EXCHANGE QUALITY AND JOB SATISFACTION AS CORRELATES OF INTRA-DYADIC WORK-VALUE SIMILARITY by CONRADO A. MARION-LANDAIS A thesis submitted in partial fulfillment of the requirements for the degree of Master of Arts Department of Psychology University of South Florida April 1993 Major Professor: Carnot E. Nelson‚ Ph.D. ACKNOWLEDGEMENTS I wish to express my gratitude for the friendly and enthusiastic assistance
Premium Job satisfaction Sociology
Evaluate the impact of the international involvement in the conflict from 1948-1956 During the conflicts of 1948-56 there was a heavy involvement of international powers such as USA‚ Soviet Union‚ France and Great Britain. Before the war of 1948 for the fight for independence‚ Palestine was owned by the British but on November 29th‚ 1947‚ the United Nations General Assembly adopted the Partition Resolution that would divide Great Britain’s former Palestinian mandate into Jewish and Arab states in
Premium Israel Egypt Jordan
Some people may prefer to have a lower-paying job as long as the job asks for shorter working hours so they can have more free time spending with their friends and family. However‚ I would rather be given a higher-paying job with longer hours‚ even if I would have little time with my friends and family. I do not much care about the free time nowadays; I really care about money. Besides‚ all my friends and my family members are usually busy working. Furthermore‚ if I do not earn a lot of money‚ I
Premium Future Leisure Time
ABSTRACT This project report entitled: A study on dealer stratification with reference to TANCEM” is intended to determine the dealer satisfaction‚ Products awareness‚ fluctuation of demand and needs and wants of the dealers. Primarily the well defined objectives one framed according to the study. Then questionnaire is prepared based on the defined objectives. The prepared questionnaire is used to get way of personal interview from the dealers. The response given by the customers
Premium Portland cement Concrete Cement
time‚ transitory relationship ‚ but a relatively permanent and enduring one . “ Customer is the most important visitors in our premises. He is not dependent on us. we are dependent on him. He is not an interruption in our work. He is he is the purpose of it. Is not outside in our business. He is a part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so”-Father of the Nation‚ Mahatma Gandhi. The
Premium Bank