practical measures could an organisation adopt to reduce staff turnover? Labour turnover refers to the ratio of the number of employees that leave a company through resignation‚ attrition or dismissal during a period‚ to the number of employees on payroll during the same period. The term is associated with employee retention‚ which refers to the practices and policies that companies adopt to prevent employees from leaving their jobs. High labour turnover causes problems for businesses. It is costly‚ lowers
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"Seven Deadly Sins of Service" COLDNESS Hospitality itself is a huge industry now a day and it is vital to have good customer service‚ this is what hospitality is all about‚ making people feel welcome with the product you are offering and surpassing their needs‚ coldness is a big sin in this industry‚ it means to not be affectionate or friendly‚ and not be a very enthusiastic person. The consequences of being a cold person in the hospitality industry is that you are basically not being hospitable
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GURGAON Issues in International Hospitality and Tourism Management U 54082 Module leader: Ms. Bandana Rai Submission: ECONOMIC CRISIS IN HOSPITALITY & TOURISM INDUSTRY Submitted by: Pavitra Mehrotra Student Id: 010109029 Abstract In the recent scenario‚ hospitality and tourism sector has become an important part of daily life but which is now experiencing multiple challenges because of the global economic crisis. Besides tourism‚ many other industries are in a position to create affluence
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Environmental Scanning Political This factor is normally affected by the strategy or agreement of government. In Hong Kong‚ not only the local government will affect the hospitality‚ also the China government. We analyze that there are two political issue which increasing the Hong Kong inbound tourism and business between foreigner to China. They are Closer Economic Partnership Arrangement (CPEA) and World Trade Agreement (WTO). China government opened the market to the world and accepted the transaction
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The highly turnover rate of employees in tourism‚ hospitality and event organisation‚ which is a serious issue concerned by every company‚ is defined as company’s employees leave their job at a relatively high rate in certain industry. High turnover can result from various numbers of issues of employee which may ignore or neglect by certain company in a certain extract (e.g. dissatisfaction of work‚ overload work‚ emergence of competitors‚ poor management etc). But what is the main reason that caused
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EMPLOYEE TURNOVER: BAD ATTITUDE OR POOR MANAGEMENT? NARESH KHATRI Assistant Professor Nanyang Business School Nanyang Technological University Mail Box: S3-B2-C-82 Singapore 639798 Phone: (65) 790-5679 Fax: (65) 791-3697 E-mail: ankhatri@ntu.edu.sg PAWAN BUDHWAR Lecturer Cardiff Business School Cardiff University Aberconway Building Colum Drive Cardiff‚ CF1 3EU E-mail: budhwar@cardiff.ac.uk CHONG TZE FERN Nanyang Business School Nanyang Technological University Singapore 639798 E-mail: p7515495z@ntu
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IDENTIFYING THE FACTORS OF EMPLOYEE TURNOVER INCREASING IN ELECTRONICS MANUFACTURING INDUSTRIAL FIELD. ABSTRACT The aim of this analyze is let us to know about the practices of electronics manufacturing field‚ according to their employees and to understand how they keep continuous intense competition in the electronics manufacturing field. This research and analyze focus on some factors that is effecting the employee turnover rate in high percentage in this industrial
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THE EFFECTS OF EMPLOYEE TURNOVER ON THE PERFORMANCE OF A COMPANY: A CASE OF GENERAL MOTORS EAST AFRICA LTD BY MAANZO PHILIP MALUKI REG. NO. D61/73087/2009 A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION OF THE UNIVERSITY OF NAIROBI DATE: APRIL 2010. Acknowledgement: May I express my heartfelt appreciation to the Almighty God for giving me good health‚ strength and a sound mind to accomplish this work
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6 Key Success Factors in the Hospitality Industry The hotel industry’s recipe for success involves several different critical success factors. These factors decide whether or not a hotel will survive in the hospitality industry. 1. Location Location is the most important aspect when it comes to the success of a hotel. If you’re not in the right location‚ what makes you think you’ll attract customers to the wrong location? A hotel located on a highway that is rarely used is going to end up
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relationship between motivation‚ job satisfaction and turnover in hotel industry A case study of Crown Plaza Hotel in China Chapter 1: Introduction 1.1 Background of the research 1.2 Research aims and objectives 1.3 Overview to research methodology 1.4 Outline of dissertation Chapter 2: A brief introduction of the hospitality industry in China and Crown Plaza Five- Star Hotel 2.1 The hospitality industry development in China Today‚ travel- and tourism-
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