Lesson No. 5 Consumer Rights Rights of Consumers : Rights which are provided by law : - Right to safety - Right to be informed - Right to choose - Right to be heard Right to seek redressal - Right to consumer education. Factors causing exploitation of Consumers : - Limited information - Limited supplies - Limited competition - Low literacy Duties of Consumers : - To purchase quality marked products such as ISI‚ AGMARK etc. - To ask for cash memo for the items purchased whenever possible. - To make
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The Effect of Terminologies on Attitudes toward Advertisements and Brands: Consumer Product Knowledge as a Moderator Author(s): Shih-Chieh Chuang‚ Chia-Ching Tsai‚ Yin-Hui Cheng and Ya-Chung Sun Reviewed work(s): Source: Journal of Business and Psychology‚ Vol. 24‚ No. 4 (Dec.‚ 2009)‚ pp. 485-491 Published by: Springer Stable URL: http://www.jstor.org/stable/27753928 . Accessed: 19/02/2013 01:24 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use‚ available at
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1. Using the tricomponent attitude model‚ compare the differences in attitude of consumers towards Kraft Foods versus their attitude towards Vegemite. The tricomponent attitude model is made up of Cognitive‚ Affective and Conative component. The three components are interrelated and integrate to form an attitude of a person toward any product or service in consumer scenario. Here we are studying how the consumers react to Kraft Food and Vegemite. Cognitive Component Cognition is basically making
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FACULTY OF BUSINESS AND MANAGEMENT SEMESTER 4/ YEAR 2 BBGP4103 CONSUMER BEHAVIOR MATRICULATION NO : 880720125679001 IDENTITY CARD NO. : 880720-12-5679 TELEPHONE NO. : 014-6503712 E-MAIL : xtreme_ivan88@hotmail.com LEARNING CENTRE : SABAH LEARNING CENTER Introduction : Samsung Samsung has been dominating the Asian mobile industry ever since their top-of-the-line electronic products and services which was founded and formed at the year 1938
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(FTC). The FTC‚ as competition watchdog‚ can and does force food manufacturers to correct misleading representations of products where these are proved. But when the grouse is simply a matter of how the product ’tastes ’‚ then it is up to the consumer to make the call whether or not to buy. The FTC said it has been getting complaints alleging misleading representation of ingredients of certain food products. In some instances‚ it said‚ the allegations were unfounded. In others‚ due to the
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Consumer Behavior : Chapter 1 SUMMARY: The discipline of consumer research has its roots in marketing research. There are two paradigms of consumer research – qualitative and quantitative. While qualitative deals with consumer insights in a visual form or in words‚ quantitative is primarily number driven. Some researchers now use both these techniques together to get more accurate insights. The consumer research process focuses on defining the research problem‚ conducting exploratory and evaluation
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rQ1: Which design elements of the Volvo YCC are most valuable to female consumers? Volvo is a famous brand name of car which created most values element in their car design. There are four elements which are safety‚ quality‚ and environment and design (Volvo‚ 2011). In 2004‚ Volvo has come out with the ideas by focusing women consumer. So‚ Volvo corporation introduce the Your Concept Car (YCC) which the car will be design through women eyes. This concept had created by all female design team and
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A CASE STUDY ON THE INDIAN SMALL CAR INDUSTRY Prof. Tapan Panda A Case Study on the Indian Small Car Industry A BRIEF OVERVIEW ON THE INDIAN SMALL CAR INDUSTRY If there is one big market that is forcing the global auto majors to think small‚ it is India. Until yesterday‚ all the world’s auto-manufacturers expected to create success out of their midsize products. There were as many as five players in the mid car segment and just one--the Rs 7‚956-crore Maruti Udyog Ltd (MUL)--in the
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Punjabi 1 Chandini Punjabi Professor Gene Dichiara Consumer Groups: Generation X Integrated Marketing Communications October 30‚ 2012. Not too old‚ Nor too young Consumer groups has always been an important issue in the understanding of consumer behavior. Studies of these Groups go from demographics to psychographics analyzing their attitudes‚ feelings‚ their ways of thinking and behavior about products‚ marketing of
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Chapter 01 Consumer Behavior and Marketing Strategy Multiple Choice Questions 1. Why is China very attractive to marketers around the world? A. because it represents a collective approach to marketing in contrast to the traditional individualist approach used in the United States and other western cultures B. Chinese consumers are very brand loyal C. they are the heaviest users of the Internet D. Chinese teens are easier to understand because they are less "trendy" than teenagers from other
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