International College Campus/Faculty/Department/Campus: Faculty of....BBA.........‚ Department of.....Hotel & Tourism Section 1 : General Information 1. Course Code and Title 215 424 Psychology for Hospitality & Cross-Cultural Communication 2. Total Credits ……3 .Credits (…3-0-6..) 3. Program and Type of Course Bachelor/Master/Doctor of……Business Administration……Program in.....Hotel & Tourism.. Core course/Major required course/Major elective course 4. Responsible Faculty Member (Course
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2.0 STUDY OF RELATED LITERATURES 2.1 FOREIGN STUDY 2.1.1 Hotel Swiss-Garden Kuala Lumpur The official website for Hotel Swiss-Garden is http://www.swissgarden.net/. The main functions of Hotel Swiss-Garden online reservation system are to provide hotel information and online room reservation. Visitors can get hotel information such as location of hotel‚ room rates‚ room description and hotel facilities. The reservation process required quest to fill their detail in reservation form. Reservation
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Hotel Yield Management – Educational Kit INDEX INTRODUCTION GENERAL OVERVIEW 1. INTRODUCTION 1.1 The Changing Marketplace 1.2 The Paradigm Shift 1.3 How To Measure Business Performance 1.4. The Management Problem 1.5 Yield Management Users: The Current Situation 1.6 Today’s Limit In Applying Yield Management 2. WHAT EXACTLY IS YIELD MANAGEMENT 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 The Yield Management Definition The Trade-off Between Rate and Revenue The Revenue Impact Of Rate Differentiation Market Segmentation
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Higher Secondary (2000 – Passed out) Govt.Boys Higher Secondary School‚ Nilakkottai. ❖ Diploma in Hotel Management & Catering Technology (2000 to 2003) Sri Balaji College of Hotel Management & Catering Technology‚ Trichy. Approved by A.I.C.T.E Govt of India - New Delhi. ❖ Doing MBA – Hotel Management in IIBMS – The Indian Institute of Business Management and Studies. Approved by Maharastra Govt Regd. TRAINING EXPERIENCE ▪ GRT GRAND DAYS - Chennai‚ in F&B Service -
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then knowing better some aspects of different cultures. That is why cross-cultural communication is an essential exercise to do; a person who come from a certain country does not necessarily get the same ideas about time‚ death‚ identity‚ as another one from a different country because each person has its own identity. The study of cross-cultural communication is central to both theoretical and applied linguistics. Cross Cultural communication holds various differences which can be categories in visible
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PROJECT PROPOSAL 1. INTRODUCTION Hotel reservation system plays a great role and has a potential effect on day to day performance measures‚ this type of system have highly evolved from decades due to high demand for their use‚ effective and efficiency in any given institutions. Due to the rapid change of technology the use of such system has become a necessity to any given high learning institution for better performance and be used with quite a large number of users at the same time but it can
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Identifying a Cross-Cultural Dilemma- China’s Google dilemma Description Cultural issue at hand: Google had to decide between strict restrictions or losing all current or potential business opportunities in the world most populated country. The population of China has reached over 1.3 billion‚ representing the 20% of world population. The closing of Google in China has led to the boost of its domestic competitors Baidu and Sina. Besides‚ China’s enormous growth of internet users and
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TMA 1 LLS203/05 CROSS CULTURAL INTELLIGENCE Name : HOR CHEE HORNG Student ID : 031140049 Class Code : 3CUL1 Contact No : 012-7665755 Email : cheehorng85@hotmail.com Submission Date: 5th March 2015 Tutor : PERINPARAJAH AL CHINNIAH Course Coordinator: JASMINE SELVARANI No. of Pages : 12 QUESTION 1 COMMUNICATION IS ESSENTIAL IN TODAY GLOBAL BUSINESS WORLD Communication is the basis of business therefore it is essential for us to learn a culture or cultures to help overcome
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PAVITHRAN NAIR KERUPAGARAN 71120008 MS. PRATHEEPA AP O C RAJARATNAM TMA 1 P akistan was established in 1947‚ following a partition from India. Though Pakistan was influenced by many empires and invading cultures‚ it protects its cultures and reinvents itself as a Muslim nation. Understanding the culture fully before undertaking any business is vital. Any ignorance of culture of certain country can offend business clients‚ their employees and halt overall product & services offered
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4 Ratu Sir Lala Sukuna Day 4 The Lovo Feast 4 Culture 5 The Three Cultures Model 5 Cultural Frameworks and Dimensions 6 Hofstede 6 Trompenaars & Hampden-Turner 7 Hall 8 The Johari Window 9 GLOBE Research 10 Comparison of Cultural Frameworks and Dimensions 11 Management Approach 12 Conclusion & Recommendation 13 APPENDIX A 14 References & Bibliography 15 Introduction
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