Industry A Case Study of Hilton Hotel Contents INTRODUCTION 3 ICT (INFORMATION AND COMMUNICATION TECHNOLOGY) IN HILTON GROUP OF HOTELS 4 *IMPLEMENTATION OF ICT IN FRONTOFFICE OPERATIONS 5 *IMPLEMENTATIONOF ICT IN MARKETING‚ DISTRIBUTION AND SALES 6 *BACK OFFICE USE OF ICT IN HILTON HOTELS 8 *EMERGING NEW TRENDS IN INFORMATION AND COMMUNICATION TECHNOLOGY 9 *SAFETY AND SECURITY USE OF ICT IN HILTON HOTEL 11 *ENERGY SAVING ASPECTS IN HILTON HOTEL 12 CONCLUSION: 13 REFERENCES:
Premium Marketing Hotel Hotel chains
Task 1 P1 Hilton hotel (private sector) vs. Westminster Academy (public sector) Hilton Hotel Hilton Hotels & Resorts (formerly known as Hilton Hotels) is an international hotel chain which includes many luxury hotels and resorts as well as select service hotels. It was founded by Conrad Hilton and is now owned by Hilton Worldwide. Hilton hotels are owned by‚ managed by‚ or franchised to independent operators by Hilton Worldwide. Hilton Hotels became the first coast-to-coast hotel chain of the
Premium Inflation
people watched the news for the obvious reasons; to find out what was going on in the world. Important issues on the world were reported to us and debated on. Bill O ’Reilly once argued and would hassle people about crooked politicians‚ not Paris Hilton ’s controversial commercial or Snoop Dogg ’s latest drug related arrest. At one point in time people knew what was really going on in the world. It seems that the new infatuation with the popular and the scandalous has dumbed down our society
Premium Celebrity People Brad Pitt
REFERENCES 8. APPENDICES BRIEF DESCRIPTION OF THE COMPANY Shiela Hilton – Eatery has its modest beginnings back in September 1997. It was established by a man named Pepito Renante‚ a man from Cagayan De Oro together with his wife‚ Shiela. Having an initial investment of P 2.5 million‚ as well as the willingness to venture into a business that is very close to their hearts‚ Shiela Hilton was born. Hilton – in the province parlance does not mean the name of a famous hotel. It is a small
Premium Marketing Customer service Customer
IT260 ITT Virtual Library Assignment Microsoft Exchange Server 2007 Kolin Bulmer ITT Technical Institute‚ Las Vegas Active Directory Requirements Here ’s what your Windows environment must look like to install Exchange Server 2007: An available Active Directory forest running a domain functional level of at least Windows 2000 Server native. The Schema Master role must be running Windows Server 2003 Service Pack 1 (SP1). As already required by the presence of Active Directory you need to have
Premium Microsoft Microsoft Windows Windows Server 2008
how the mix would be tailored to suit the needs of two customer groups‚ within a Hospitality and Tourism organisation of the choice. The organisation author choose to help demonstrate how extended marketing mix is used in real work environment is Hilton Belfast Hotel in Northern Ireland. Author will explain extended marketing mix definition and 7 elements of it. Extended Marketing Mix Marketing decisions generally fall in to the following four categories: * Product * Price * Place *
Premium Belfast Marketing Hotel
Ophelia (10504166D) Date of submission: Total no. of words: 2nd December‚ 2010 3‚491 words 1 Content Introduction & Background Objectives Importance of Effective Customer Relationship Management Why Hilton? Criteria of Effective Customer Relationship Program Case Study—Hilton Hotels About HHonours Points & Rewards MyWay Specials P.13-14 P.15-16 P.17-18 P.19-21 P.3 P.3 P.4 P.5 P.6-7 P.8-12 Analysis & Evaluation Recommendations References Appendix 2 Introduction & Background
Premium Loyalty program Hotel Hilton Worldwide
activities Hilton hotel need to focus on. Here are the value chain activities that Hilton hotel focus on: Supportive activities 1) Procurement. Hilton hotel have used IT technology to manage all purchasing of goods and services. The aim is to secure the lowest possible price for purchases of the highest possible quality. Normally the purchasing is done by either traditional way likes outsourcing or ePurchasing (using IT and web-based technologies to achieve procurement aims). In Hilton hotel purchasing
Premium Marketing Hotel Hotel chains
tourism and hospitality are trying to grip largest market share and increasing their market place. UK hotel & tourism industry has been developing fast. According to Holmes‚ K. (2009)‚ from 2004 to 2008 the worth of the hotel market amplified by 29.1%. Hilton Hotels mission is to turn into one of the market leaders in the tourism and hospitality industry. A PESTEL analysis is a framework or instrument used by marketers to examine the macro-environmental (external marketing environment) factors that have
Premium Hotel Hotel chains
Hilton HHonors Worldwide: Loyalty Wars: (Due Week 9‚ Oct. 29-Nov. 2) Compare the Hilton HHonors reward programme with other reward programmes you know about or have researched. Be sure to discuss the differences‚ how they value guests and their offerings. Does the value of the Hilton program justify its’ cost. Explain in terms of the value of a customer. What is Starwood trying to do and how should Jeff Diskin respond? The Hilton HHonors Worldwide reward programme can be compared with
Premium Hotel chains