SUSEE I.SYS PVT LTD ROLES AND RESPONSIBLITIES Roles and responsibilities of employees in BPO Manoj Mathew * What is MANAGEMENT Management is the process of designing and maintaining an environment in which individuals‚ working together in groups‚ efficiently accomplish selected aims * Characteristics of Management * Goal Oriented : It coordinates the efforts of workers to achieve the goal of the organization * Result through others : The Manager cannot do everything
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and responsibility that came with a promotion are often good for staff motivation. Training can also help staff meet their personal targets as part of the appraisal process. Induction training is for new staff Induction training is held for new employees. The aim is to familiarise new staff with the organisation quickly so they become productive and competent as soon as possible. As well as a general health and safety element‚ induction courses also provide any basic training a person needs to able
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affect the relationship between a manager and their employees. Employees embrace accountability and it actually improves employee job satisfaction. Correcting employee performance issues is a procedure. Effective interpersonal communication‚ written communication and the management skills list must be utilized to assist the employees. Poorly implemented procedures may negatively impact work place performance. The following must be present for employees:- I. Clear expectation must be established before
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forever. The Great Depression was the worst thing that happened to people but in the end‚ most people survived even with the lines of struggles behind them. Many people lost lots of their life savings‚ some even lost it all. In the article “Firing‚ Not Hiring‚” Nancy Hayes
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Executive Summary An attempt is made to study the level of organisation commitment among the employees at pantaloon retail India limited –Big bazaar‚ KSRTC The research was carried for period of eight weeks from 3May to June 29‚ 2010.A descriptive research was carried by taking convenience sampling for the employees of the each group. A well structured questionnaire was prepared and administered to employee sample of 100. The opinions are collected and tabulated‚ and it is analyzed
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development of children’s creativity through playing and learning. Based on the world-famous LEGO® brick‚ the company today provides toys‚ experiences and teaching materials for children in more than 130 countries. The LEGO Group has approximately 9‚000 employees‚ and it is the world’s third largest manufacturer of play materials. Moving to the future The LEGO Group is now more than halfway through its seven-year strategy‚ initiated in 2004. The strategy is known as Shared Vision and aims to rebuild
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IMPACT OF MOTIVATION ON EMPLOYEES PERFORMANCE MOTIVATION: Internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job‚ role or subject‚ or to make an effort to attain a goal. Motivation results from the interaction of both conscious and unconscious factors such as the (1) intensity of desire or need‚ (2) incentive or reward value of the goal‚ and (3) expectations of the individual and of his or her peers. These factors are the
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Dana White Professor Sharon Bell IBA 540‚ 541‚ 543 31 January 2013 Separation Techniques- The Process of Discharging Employees The separation process is one that is very stressful to all parties involved. Because this process is one that‚ unfortunately‚ has to be done‚ it is very important that companies have a structured separation plan. The separation decision should not be held solely to the discretion of managers or supervisors. “Policies that can lead to employee separation should be based
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Table of Contents 1 - Alderfer’s ERG Theory Overview 3 Components of the Alderfer’s erg theory 3 2 - McClelland’s Need Theory Overview 4 Components of the mcclelland’s need theory 4 Managerial Implications 5 Innovative Actions 5 1 - Alderfer’s ERG Theory Overview Clayton Alderfer’s ERG theory is built upon Maslow’s hierarchy of needs theory. To begin his theory‚ Alderfer collapses Maslow’s five levels of needs into three categories. And What he means by his theory that an already
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Googles methods of motivating employees What is life like at Google? After extensive research I found a wide variety of opinions about life at Google. Google’s website portrays Google as the best of all places to work. They offer many luxuries including on site massages and health clubs in addition to free dining and vending options. The management style of Google is very lackadaisical and far from serious. Their motto is search‚ search‚ and search. Googleplex located out of San Jose‚ California
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