The banking industry of Sri Lanka has undergone tremendous shift due to intense competition and technological developments. While banks are becoming more customer focused and market driven‚ customers are becoming more demanding and selective in their preferences. Minimizing of customer switching is one of the biggest challenges facing bankers today. This paper aims to examine the role of the service quality in determining switching behavior of the retail banking customers. Data gathered through
Premium Bank Linear regression Regression analysis
The island of Sri Lanka‚ situated in the Indian Ocean off the southern tip of India‚ is an exquisitely beautiful and spiritual place. Torture‚ rape and random killings have been perpetrated by the military and pro-government paramilitaries. Underpinning this war has been Western military aid and political support. This reflects Sri Lanka’s strategic significance‚ but also that the military‚ political and theocratic elites that rule Sri Lanka maintain Western domination of the economy that still follows
Premium Sri Lanka Liberation Tigers of Tamil Eelam
POLICIES AND NORMS OF SRI LANKA FOR TEA INDUSTRY FOR IMPORT/EXPORT INCLUDING LICENSING‚ PERMISSION & TAXATION The tea sector in Sri Lanka has always been an important component of her economy. It is also the country ’s largest employer providing employment both‚ directly and indirectly to over one million people. It also contributes a significant amount to Government revenue as well as to the gross domestic product. Sri Lanka as the 3rd biggest tea producing country generating US$673
Premium Tea Sri Lanka
on Human Resource Information Systems (HRIS) and need for a HRIS for Nurses in Public Health Sector in Sri Lanka Dr. Ravi R. Wickramaratne MBBS Postgraduate trainee in Biomedical Informatics Post Graduate Institute of Medicine University of Colombo Sri Lanka E-mail: raviwick@hotmail.com Abstract Shortage of human resource data for the health sector in many developing countries including Sri Lanka is a recognized drawback in managing Human Resources in Health (HRH). Currently the availability of staff
Premium Health care Sri Lanka Healthcare
2.1.1 Background of the Sri Lankan Hotel Industry In a country like Sri Lanka booming tourism industry plays a significant role in the generation of income/ foreign exchange and provision of employment opportunities which results in improving the country ’s macro-economic performance. The Ministry points out that refurbishment of hotels‚ building of new hotels etc indicate the spread of the impact of tourism sector to other economic sectors. The hotel sector in Sri Lanka had been performing below
Premium Training Hotel Hotels
RESPONSE OF LOW FREQUENCY HARVESTING SYSTEMS OF RUBBER UNDER DRIER CLIMATIC CONDITIONS IN SRI LANKA K.V.V.S. Kudaligama1*‚ V.H.L.Rodrigo1‚ K.M.E.P. Fernando2 and P. A. J. Yapa 1 Department of Biochemistry and Physiology‚ Rubber Research Institute‚ Sri Lanka 2 Department of Botany‚ University of Sri Jayewardenepura‚ Sri Lanka * vskudaligama@yahoo.com‚ Tel-++ 94 34 2247426‚ Fax- ++ 94 34 2247427 Abstract Escalating cost of production (COP) and inadequate supply of skilled harvesters are among
Premium Rubber Sri Lanka Cinnamon
and governance framework. The activities of the company includes services broadly classified as fee based and fund based services‚ such as underwriting of securities‚ issue management‚ portfolio management‚ corporate financial services etc. History LankaBangla Investments Limited (LBI) was incorporated in Bangladesh with the Registrar of Joint Stock Companies and Firms (RJSCF)‚ vide registration no. C 83568/10 dated 29 March 2010 as a Private Limited Company under the Companies Act‚ 1994. This
Premium Corporation Investment Bank
OF CEYLON LTD SRILANKA T. VELNAMPY‚ B. NIMALATHASAN∗ The banking organizations‚ today‚ is moving towards the goal of integrated financial services because of the strong competition and quick changes of technology. In developing countries like Sri Lanka‚ banking organizations provide fund for other organisatinal developments. Financial system of a country is broadly the mechanism in the financial market which deals with the business or transactions in money .The financial sector in every country
Premium Sri Lanka Profit Bank
different sales levels. Lucky Lanka and Lanka Milk foods (CWE) both companies are in Dairy sector and comparing the two gross profit ratios is reasonable. LUCKY LANKA LANKA MILK FOODS (CWE) 2014/2013 2013/2012 2014/2013 2013/2012 Gross Profit Ratio 41% 40% 10% 17% Comparing Lucky Lanka company on 2013/2012 to 2014/2013 there is a 1% GPR of increase and Lanka Milk Foods (CWE) has decreased by 7% on the same period. Reason for the 1% GPR increased of Lucky Lanka is parallel increased of Cost
Premium Balance sheet Asset Inventory
MONOGRAPH No. 1 MONOGRAPH seRIes • 2008 Baby-dumping and Infanticide by Dianne Hubbard Gender Research & Advocacy Project LeGAL AssIstANce ceNtRe No. 1‚ Legal Assistance Centre‚ 2008 Baby-dumping and Infanticide – Monograph Windhoek‚ Namibia i Acknowledgements The author would like to acknowledge the contributions to this paper by the following persons: Rachel Coomer of the Legal Assistance Centre Rachel Thompson‚ visiting intern at the Legal Assistance Centre Christa
Premium Infant Childbirth Pregnancy