Customer Satisfaction in Health Care Services Abstract The study was conducted to assess customer satisfaction at Aga Khan University Hospital. Pricing‚ facilities & professionalism were gauged and analyzed using a questionnaire survey method involving 101 customers. While the focus was convenience sampling‚ snow ball sampling was also used. The following were the results. Keywords: Health Care services‚ customer satisfaction Health care‚ Hospital service satisfaction
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In this paper I’m going to discuss several reasons why transcultural nursing is a necessary specialty according to Madeleine. I will then define what cultural diversity means to me and how its relationship relates to the field of nursing. To finish‚ I will explain how I provide culturally sensitive care to my patients. In our textbook‚ Madeleine describes eight reasons why transcultural nursing is needed. She begins to explain that transcultural nursing is important because there is been an “increase
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Health Care Provider and Faith Diversity Health Care Provider and Faith Diversity Delia Stoica Grand Canyon University: HLT-310V February 4‚ 2012 Abstract The following paper describes three different religions: Judaism‚ Islam and Hinduism. It will detail the spiritual perspective on healing that all three of the faiths have. A description of what is important to their healing and what is important for the healthcare provider to know in caring for people of these faiths. Also there will be
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Benchmark Assignment Grand Canyon University Spirituality in Health Care HLT-310V Benchmark Assignment Healthcare is forever changing testing professionals to provide excellent care to the communities it serves. Seeing hospitals as healing environments and not as the customary place of curing an illness is an example of a present paradigm shift in health care now. By seeing hospitals as a healing environment instead of the current curing environment can change the way most moral issues and current
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view of one’s culture is important‚ every person is culturally unique; therefore‚ nurses must implement a transcultural assessment model when assessing a client. Completing individual assessments will prevent stereotyping and ensure patient-centered quality care. The purpose of this paper is to assess an adult from a culture different from my own‚ utilizing Giger and Davidhizar’s Transcultural Assessment Model and summarize my findings. Description of the Person and Cultural Heritage Mr. Crane
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Sweety Jose HLT-310V Spirituality in Health Care Grand Canyon University March 10‚ 2013 Combating Compassion Fatigue Introduction Compassion is a complex feeling that allows health care workers to hold and maintain themselves in emotional balance while balancing between patient’s suffering and own hopefulness. Compassion needs an internal assurance and obsession of personal beliefs. Compassion is the spirit of nursing care‚ it is the most essential value of nursing care. Joinson(1992)
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century‚ nurses have recognize the importance of cultural diversity in clinical settings and attempted to deliver culturally sensitive and congruent care to racially and ethnically diverse populations (DeNisco & Barker‚ 2016). It is recognized that nurses at all levels‚ need to respond to the diversity of the population (Stewart & DeNisco‚ 2015). Clients are entitled to culturally competent care and nurses must be prepared to deliver such care (Prosen‚ 2015). The American Association of College of Nursing
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Concepts of EQUALITY‚ DIVERSITY AND RIGHTS in Health and Social Care. Within this assignment‚ I have been addressed as a manager of a residential care home and I have the responsibility to provide a set of materials (leaflets‚ booklets‚ PowerPoint slides‚ posters) that can be used for information and training purposes) for my training staff. I have chosen to do this by writing a detailed leaflet in the style of an assignment so information can be thorough and clear. Rights – Within the category
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Discrimination Diversity‚ Equality and Inclusion To understand what discrimination is‚ we first have to understand the meanings of diversity‚ equality and inclusion within our society and social health care. Diversity outlines difference and variety; we are all different we have characteristics that make us individual‚ these come from and include: race‚ religion‚ age‚ gender‚ beliefs‚ appearance‚ abilities‚ talents and sexual orientation. These characteristics give us our uniqueness in society
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In earlier times‚ people were separated by great distances and came into contact with each other only in unusual circumstances. Today‚ however‚ modern technology has dramatically increased the probability of transcultural contact. Just by opening up the morning paper we step beyond the limits of our daily lives and establish contact with the problems faced by other people from varying cultural circles and groups. As a rule‚ we understand these events only to the
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