organisational citizenship behaviours in Indian business process outsourcing organisations Ajay K. Jain a‚*‚ Cary L. Cooper b a Department of Psychology and Behavioral Sciences‚ School of Business and Social Sciences‚ Aarhus University‚ 8000 Aarhus C‚ Denmark b Lancaster University Management School‚ Dean’s Suite‚ Lancaster University‚ Lancaster‚ LA1 4YW‚ United Kingdom Available online 23 August 2012 KEYWORDS Organisational stress; Organisational citizenship behaviours; BPO industry in India;
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Organisations and Behaviour Awarded By Edexcel Name: Zsolt Vida Student ID: 101345 Tutor: Sean Barrett Task: 2 Contents 3.a AN ORGANISATION IN PERIOD OF CHANGE. 3 3.b THEORIES OF MOTIVATION 4 MASLOW’S THEORY: 4 APPLICATION TO THE WORK SITUATION. 5 ALDERFER’S MODIFIED NEED HIERARCHY MODEL. 5 APPLICATION TO THE WORK SITUATION. 5 3.c IMPLICATIONS THESE THEORIES OF MOTIVATION HAVE FOR MANAGERS. 6 4.a IMPORTANCE AND INFLUENCE OF GROUP VALUES AND NORMS WITHIN AN
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respect‚ dignity and to always be non-judgemental. I always try to be caring and compassionate to their situation. Three care values that influence practice are choice‚ confidentiality and dignity. Confidentiality is an important aspect within my organisation. Information should only be passed on when necessary and consent must be given by each individual at all times. Access to this information should be limited to the service user and departments used by the individual and information must not be
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An organisations culture is a body of its beliefs‚ culture and code of conduct‚ which influences employee behaviour in an organisation (Trevino & Nelson 2010). Cultural systems in organisations are divided into formal and informal systems. It is hard for organisations to specify written rules that cover all aspects of their work hence; the formal system presents us with limited direction (Ouchi 1977). Under formal cultural systems leadership‚ values and selection systems are discussed in this essay
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and theories of organisation LO3 (3.3): Examine the relationship between motivational theories LO4 (3.4): Demonstrate an understanding of working with others‚ teamwork‚ groups and group dynamics. P1: (3.1.01): Compare and contrast different organisational structures and culture P2: (3.1.02): Analyse the relationship between an organisation’s structure and culture and the effects on business performance P3 (3.1.03): Analyse the factors which influence individual behaviour at work P4:
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List of the different types of behaviour which are inappropriate for schools Hitting – using a hand or arm with a closed or open fist to hit (make forceful physical contact) with another person. Kicking – using the foot or leg to kick or hit another person Head butting – using the head or face to hit (make forceful physical contact) with another person Scratching – using the nails of the feet or hands to break the skin of another person. Pinching – using the fingers to squeeze another
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Understanding Organisation. Explain how an organisation culture develops overtime and how managers then try to understand‚ control and after cultures. To what extent might an organisation be considered to have a fragmented and divided set of culture? You should make reference to theory and practise in your answers. What is the meaning and definition of organisation culture? In an anthropological term‚ culture refers to underlying values‚ belief and codes of practice that makes a community for
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CHALLENGING BEHAVIOUR DEFINITION One would consider behaviour to be challenging when an individual displays characteristics verbally or physically that is inappropriate for the environment or situation regardless of their age or level of physical or cognitive development. For example whether the person is classed as able bodied or disabled in some way‚ and if the person themselves or others around them are at risk of some sort of stress or quality of their day to day living which in turn could
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ORGANISATIONAL BEHAVIOUR AUTHOR’S NAME: APPLEBY FADZANAYI KATIYO Management and Organisational Behaviour Assignment Select an organization of your own choice but make sure it is a Matrix Organisation.Briefly relate its history and the emergence of the Matrix organization. Discuss the benefits and problems perceived by members of the organization in their use of the Matrix Organisation. Evaluate whether the Matrix Organisation is ideal for this
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QUESTIONS. 2. How can leader or founder help create strong culture in an organisation? Can a leader eliminate culture? Explain. INTRODUCTION 1. BACKGROUND OF THE CULTURE IN ORGANISATIONAL 1.1 LEADER Leadership is a person whose can influence a person for accomplish their objective in organisation to make it more cohesive and coherent. As we know leadership try to influence a group or person to achieve their goal or target. (http://www.nwlink.com/~donc lark/leadcon. html) Always leader
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