Introduction: I have been asked to describe the main employability and personal and communication skills required when applying for a job as customer service assistant at JD sports (P2).After that I will assess the importance of employability ‚ and personal skills in the recruitment and retention of staff in JD’s(M2). The role of customer service assistant: Customer service assistant is working directly with a company’s customers‚ answering questions‚ providing information‚ performing research
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Unit 201 – Manage own performance in a business environment Planning work and being accountable to others (1.1-1.10) The purpose of guidelines and procedures is so that I know what has to be done and how it has to be done. Then there is no chance of me going wrong and making mistakes. The purpose of this Code of Practice is to establish clear and mutual expectations. This helps to minimise the risks and problems of personal difficulties‚ problems with supervision‚ or bad performance. Planning
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Unit three: Principles of managing information and producing documents Assessment. Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with)‚ identify at least two different types of information technology that may be used when completing work tasks. One type of information technology that may be used to complete work tasks is Microsoft word which is used for word processing‚ making
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Write your name here Surname Other names Centre Number Candidate Number Edexcel GCE Business Studies/Economics and Business Advanced Unit 3: International Business Tuesday 15 January 2013 – Morning Time: 1 hour 30 minutes You do not need any other materials. Paper Reference 6BS03/01 6EB03/01 Total Marks Instructions Use black ink or ball-point pen. Fill in the boxes at the top of this page with your name‚ centre number and candidate number. Answer all questions in Section
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Level 2 NVQ Certificate in Business and Administration Unit 201 Manage own performance in a business environment Outcome 2: Understand how to behave in a way that supports effective working Provide explanations which demonstrate your knowledge of EACH of the below criteria and how you can relate this to what you do in your workplace; 2.1 Explain the purpose (why does it need to done?) and benefits of agreeing and setting high standards for your own work. The purpose of agreeing and
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Unit 9- Creative product promotion. Assignment 1 P1 Successful businesses will always use elements of the “promotional mix” in order to assist the sales of a product. This could be: Advertising‚ Publicity‚ Public relations‚ Sales promotions‚ Direct Marketing‚ Personal selling‚ Sponsorship‚ Product placement‚ Celebrity Endorsement and Exhibitions. If a business takes into consideration the AIDA principles alongside the promotional mix then they could be looking at a potentially very successful
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Unit one: Principles of personal responsibilities and working in a business environment Assessment Section 1 – Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment. If possible‚ use an example contract to support your answer (feel free to obscure any confidential information). Duties & Responsibilities‚ Sick Leave‚ Confidentiality‚ Disciplinary Procedures. 2a) List three key points of legislation
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Sample Assignment Assignment front sheet Qualification Unit number and title Pearson BTEC Level 7 HND Diploma Business Unit 3: Strategic Change Management Student name Assessor name Shyma Mohaisen Date issued Completion date Submitted on Assignment title Strategic Change Management Report LO Learning Outcome AC In this assessment you will have the opportunity to present evidence that shows you are able to: Task no. Evidence (Page no) 1 Understand the background to organisational
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Michael Awomolo Unit 3 D1 Introduction to marketing D1 Evaluation of the businesses marketing techniques and the effectiveness of the businesses activities. Introduction In this report I am writing about the effectiveness of the marketing technique used by the business of my choice which is Adidas AG. Also I will be using my research to make judgements. Adidas AG is a German sports clothing manufacturer and parent company of the Adidas Group‚ which consists of the Reebok sportswear
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Unit 201 - Manage Own Performance in a Business Environment Outcome 1 1.1 Outline guidelines‚ procedures codes practice relevant to personal work • Health & Safety guidelines • Information Governance • Confidentiality Codes • Booking annual leave 1.2 Explain the purpose of planning work‚ and being accountable to others for own work • Planning work can ensure that you complete work by set deadlines. Being accountable to others for your own work is important because the work you complete
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