An Airbus A380 plane operated by Singapore Airlines was forced to make an emergency landing in Azerbaijan due to loss of cabin pressure. The plane was flying from London to Singapore and had 467 passengers and 27 crew members on board. The airline said that oxygen masks were deployed and the aircraft landed "uneventfully" at the Baku airport. It said that none of the passengers or crew was injured and that it was investigating what caused the problem. Nathan Phelps‚ an electrical supervisor from
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Introduction Singapore Airlines (SIA) was created in 1972 and was fully state owned. The company expanded rapidly‚ and with a strategy of concentrating on customer needs by providing exceptional in-flight service‚ the airline quickly became a noteworthy competitor in the market. During its formative period in the 1970s‚ SIA developed all the hallmarks that made it one of the most successful and consistently profitable airlines in the world. Through a constant investment in personnel skills and
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revises material from Kwa Chong Guan‚ "From Temasik to Singapore: Locating a Global City State in the Cycles of Melaka Straits History" in Miksic‚ John & Low‚ Cheryl-Ann (eds) Early Singapore 1300s to 1819: Evidence in Maps‚ Texts and Artefacts p125-139‚ De Coutre’s Proposal for a fort on Singapore and Sentosa‚ c.1625 (A/Prof Peter Borschberg’s website at www.borschberg.sg)‚ and Kwa Chong Guan‚ Derek Heng and Tan Tai Yong (2009) Singapore: A 700-Year History‚ From Early Emporium to World City
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Two Basic Dimensions of Leadership 1. Task Orientation( initiating structure) Task orientation relates to Blake and Mouton’s concern for production. It is the quality of a manager who maintains strong discipline to task completion and deadlines. A highly task-oriented manager maintains focus on timing and quality of work and‚ at the extreme‚ can lose sight of the importance of showing consideration for employees. A leader with strong orientation often gets labeled as an authoritarian leader
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If we explore the Chinese culture through the lens of the 5-D Model‚ we can get a good overview of the deep drivers of Chinese culture relative to other world cultures. Power distance This dimension deals with the fact that all individuals in societies are not equal – it expresses the attitude of the culture towards these inequalities amongst us. Power distance is defined as the extent to which the less powerful members of institutions and organisations within a country expect and accept that
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Access the environment of Singapore (PEST) Political Forces 1. Political Climate Singapore is under a stable political climate. The political system is considered as centralized and authoritarian‚ the political culture is pragmatic‚ rational and based on the rule of law. The highest aim of the government is the nation’s survival and prosperity. Based on the results of Corruption Perception Index ranks‚ Singapore has a totally clean and corruption-free image in the world and it’s the least
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include both voluntary and directed attrition. After the Singapore Girls start flying‚ they are carefully monitored for the first 6 months‚ through a monthly report by the in-flight supervisor. At the end of the probationary period‚ 75% get confirmed‚ around 20% get an extension of probation and 5% leave. Senior managers at SIA believe that everyone‚ no matter how senior‚ has a training and development plan with clear goals. The famous ‘‘Singapore Girl’’ undergoes training for 15 weeks‚ longer than any
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--------------- | 11 | B: COE Prices in Singapore (Open Category 2012)------------------------------------------ | 13 | C: Asia Pacific Carbon Emission per Capita--------------------------------------------------- | 14 | D: Singapore Carbon Dioxide Emissions from 1990 to 2007----------------------------- | 15 | E: Contributors of CO2 by sectors--------------------------------------------------------------- | 16 | F: Car Population in Singapore-------------------------------------------------------------------
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2. Is there democracy in Singapore? What is Democracy? Singapore has been recognized as a representative democratic state since August 1965. However‚ to examine if Singapore is in fact democratic‚ we need to first define the word “democracy” and its parameters. The word originated from M.Fr democratis in the 1570s‚ with ‘demo’ referring to common people and ‘cratie’ to rule of strength. Therefore‚ by definition‚ Singapore can be classified as a democratic country due to the fair elections which
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CASE PREPARATION : SINGAPORE AIRLINES 1. WHAT IS THE ‘SERVICE CONCEPT’ OF SINGAPORE AIRLINES?Singapore Airlines handles a strategy of Service Excellence which means they have to deliver an outstanding service to their customers all the time and on every aspect of the flying-experience. Furthermore they want to provide this high quality service in a safe‚ reliable and economical way‚ so this excellence also has to be cost-effective. Singapore Airlines understands that to give their customers the
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