Home Depot Case Study Bernie Marcus and Arthur Blank opened the first Home Depot in Atlanta‚ Georgia in 1979. They had big plans for the hardware and home improvement industry. Today‚ Home Depot is extremely successful with over 22 million customers shopping weekly and 66 billion in revenue‚ which makes them the largest home improvement retailer in the world. Home Depot employs over 300‚000 people and operates over 2200 stores in the US‚ Mexico‚ Puerto Rico‚ China‚ the Virgin Islands‚ Guam and
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For my report I chose The Home Depot‚ Inc. (HD) on the NYSE. The Home Depot’s fiscal year ended February 3rd 2013. The information used in this report came from the company’s annual report. This company is clearly a retailer. It purchases home improvement goods from manufacturers and resells those goods to the consumer. I chose the Home Depot because I am very familiar with the home improvement industry having spent ten years working in the field. While I was working on homes professionally‚ I became
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Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank in Atlanta‚ Georgia. With their store‚ Marcus and Blank revolutionized the do-it-yourself home improvement market in the United States. Home Depot began as a very basic store‚ operated in a large‚ no-frills warehouse. Home Depot carries over 35‚000 products‚ with national brand names along with the Home Depot brand. At the start‚ Home Depot was able to offer exceptional customer service with knowledgeable employees who could guide
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Function at Home Depot‚ Inc. Abstract This paper discusses the role of human resources at Home Depot‚ Inc. According to Grossman (2008)‚ the organization had to lower costs‚ increase customer service ratings‚ and revitalize the culture in an unstable economic environment. This paper identifies key problems in the company’s decision to reduce its workforce in an effort to redefine the role of human resources management. It also examines how Home Depot fits the Lepak
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The Home Depot store on 59th St in Manhattan uses its storefront to attract its customers. In his book Why We Buy‚ Paco Underhill points out “the front of a store has utmost importance in determining who enters.” When it comes to generating traffic‚ and attracting people to buy‚ the front of the store has the most pull. To attract people to its store‚ the Home Depot location took advantage of its bright orange colors against the surrounding bland cement buildings with bright orange balloons as flags
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Core Competencies A core competency is a concept in management theory originally advocated by CK Prahalad‚ and Gary Hamel‚ two business book writers. In their view a core competency is a specific factor that a business sees as being central to the way it‚ or its employees‚ works. It fulfills three key criteria: 1. It is not easy for competitors to imitate. 2. It can be re-used widely for many products and markets. 3. It must contribute to the end consumer’s experienced benefits. C.K. Prahalad and
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Home Depot’s Customer Service Case Study Home Depot is an American based retailer of home improvement and construction products. Home Depot also offers services to its consumers. With its headquarters in Cobb County‚ Georgia‚ the company employs more than three-hundred fifty five-thousand people and operates two-thousand one-hundred sixty-four big-box stores across the world including‚ all fifty states‚ the District of Columbia‚ Puerto Rico‚ the Virgin Islands‚ Guam‚ Canada‚ Mexico and China (wikipedia
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CORE COMPETENCIES AND FUNCTIONAL STRATEGIES Core competencies are organizational strengths or abilities‚ developed over a long period of time‚ that customers find valuable and competitors find difficult or even impossible to copy. Honda‚ for example‚ is recog¬nized for having core competencies in the engineering and manufacture of small gas- powered engines. Those core competencies have helped Honda conquer numerous mar¬kets‚ including the markets for motorcycles‚ cars‚ lawnmowers‚ jet skis‚ and
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CORE COMPETENCIES OF BUSINESS STRATEGY Core competence an important business capability that gives it a competitive advantage‚ core product made from a business’s core competencies‚ but not for final consumer or ‘end’ user. To be of commercial and profitable benefit to a business‚ a core competence should: • provide recognizable benefits to consumers • not be easy for other firms to copy‚ e.g. a patented design • be applicable to a range of different products and markets. According to Hamel
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Company Background: The Home Depot‚ Inc. (NYSE: HD) Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank. These founders envisioned providing one-stop shopping for the “do-it-yourselfer‚” and this vision became a reality after working with investment banker Ken Lagone and merchandising expert‚ Pat Farrah. The first two stores were opened on June 22‚ 1979‚ in Atlanta‚ GA. These first stores were approximately 60‚000 square feet in size each‚ and stocked 25‚000 products‚ which made
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