Unit 7. Complaint and Adjustment Letters Part 1. Complaint Letters Exercise 1. Read the texts and tell your partner how to write complaint letters. Complaint letters A complaint letter requests some sort of compensation for defective or damaged merchandise or for inadequate or delayed services. While many complaints can be made in person‚ some circumstances require formal business letters. The complaint may be so complex that a phone call may not effectively resolve the problem; or the writer may
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Meghna Oil Limited MJL Bangladesh Limited Items 2006-2007 2007-2008 2008-2009 2009-2010 2010-2011 Items 2006-2007 2007-2008 2008-2009 2009-2010 2010-2011 Lequidity Rarios Lequidity Rarios (1) Current Ratio 1.05 1.08 1.09 1.07 1.1 (1) Current Ratio 1.36 1.45 1.68 2.41 1.48 (2) Quick Ratio 0.54 0.75 0.58 0.77 0.86 (2) Quick Ratio 0.87 0.78 0.89 1.81 1.04 Operating Ratios Operating Ratios (3) Accounts Receivable Turnover Ratio 10.6 7.87 11.58 6.59 9.21 (3)
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Mulberry - Gross margins 2011 - Higher proportion of sales being made at full retail price throughout the year and because there was relatively little end of season stock for clearance compared to the previous year. 2010 – Dropped slightly form 60% to 59% because of price discounting within our retail business as we cleared surplus inventory during the first quarter 2009 - The proportion of retail sales to wholesale sales is increased‚ but due to the devaluation of sterling‚ the margins stay
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Analysis of the Home Video Game Industry PLCY 399 Nintendo’s first success At the 1980s‚ home video game’s sales began to decline and people tend to believe that the home video industry has dead. But Nintendo managed to recreate the home video game business. First‚ the head of Nintendo’s United State subsidiary Arakawa had an excellent foresight. He noticed the industry’s further potential and believe in people’s interest in games. He then implemented the successful marketing strategy which
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minority groups like women a platform where they could voice their experiences from their own perspectives. The magazine‚ The Ladies Home Journal‚ unknowingly documented the journey of women in America. The magazine revealed a progressive trend where the use of household technology prompted a lifestyle change that afforded women the freedom to work outside of the home. As in this case‚ feminist history showcased the significance of this historic event‚ but without specific methods of history a women’s
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In the following financial analysis‚ we will justify our financial decisions. All financial statements are listed as tables or figures after the financial summaries. A complete Business Budget is listed in Appendix E. All financial ratios are listed in Appendix F. 1.) Prepaid Expenses in Current Assets- This includes all items in the Licenses Account ($725.00)‚ the Insurance
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Financial Analysis of Woolworths Limited 10 October 2011 By: Huatong (Claire) Liu To: Potential investors Executive Summary The primary purpose of this report is to determine whether Woolworths Limited is an appropriate and profitable company to invest in. Specific objectives include analysis of annual reports of Woolworths and its competitors (Wesfarmers) as well as interpretation of relevant government and industry statistics‚ stock exchange‚ market information and media comments
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2012 A Soldier’s Home: Setting Analysis In Ernest Hemingway’s short story “A Soldier’s Home”‚ Krebs‚ a soldier‚ returns to his hometown from fighting in World War I. As indicated throughout the story‚ “home” for Krebs is not unlike the war front: confusing‚ complicated‚ and restless. Hemingway uses the setting in Kansas‚ during World War I‚ to convey Krebs post-war life in comparison to his pre-war. The title “Soldiers Home” reveals the question; where is the soldier’s home? In the short story
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The demographic information on the nursing home on a macro level The quality of life of older adults in a nursing home is challenging. It has many different aspects and it also depends on the need of the person. Some of those characteristics are control by elderly people who are being placed in the nursing home‚ if they are well enough to comprehend what is going on. Older people are placed in nursing homes for different reasons‚ for example‚ it could be simply because people are too old to take
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“Daddy’s Home 2 Movie Review” Words I looked up Incredulous- indicating or showing unbelief. Mange- any of various skin diseases caused by parasitic mites‚ affecting animals and sometimes humans and characterized by loss of hair and scabby eruptions. Winsome- charming; winning; engaging. Linguistic- belonging to language. Ineptitude- clumsiness. Amiable- friendly. Summary Glenn Kenny wrote a review on the movie Daddy’s Home 2. The movie was directed by Sean Anders. The characters were written
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