387 From supply chains to value chains: A spotlight on CSR Malika Bhandarkar and Tarcisio Alvarez-Rivero* 1. Introduction Corporate social responsibility (CSR)1 has become a hot topic in boardrooms across the world. Changes in corporate value systems are being driven by pressures from different actors‚ including governments‚ consumers‚ non-governmental organizations (NGOs) and institutional investors (diagram 1). Multinational corporations (MNCs) have operations spread across the globe‚ relying
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vehicle safety‚ security and information services. LOGISTICAL AND VALUE CHAIN STRATEGIES To better understand the logistical and value chain through which a firm/company develops a competitive advantage and create shareholders value chain‚ it is useful to classify the business system into a series of value generating activities known as value-chain. According to his book‚ (1985)‚ Michael porter introduces a generic value chain model that comprises series steps of activities found to be common to
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and simplify IT management Achieve process consolidation internally and across the value chain Preserve investment of legacy inventory and cash-to-order management system for business partners Integrate with business partners’ IT infrastructure quickly and seamlessly Solutions and Services Phase 1: SAP ERP Central Component 5.0‚ SAP NetWeaver Process Integration (SAP NetWeaver PI)‚ SAP NetWeaver Portal‚ SAP Supply Chain Management (SAP SCM)‚ SAP Solution Manager‚ SAP NetWeaver Business Intelligence
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Cathay Pacific’s Value Chain Operations Cathay Pacific believes that their business is selling experience to the passengers. The emotional bonding with the passengers is the key to building loyalty and one of the major factors that encourage the customers to repurchase the airline products. The biggest difference of Cathay Pacific to its competitors is its people. The employees at Cathay Pacific are the ones who bridge the gap between product development and customer expectation. The passengers
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H&M’s value chain: The value chain‚ made by Michael Porter‚ is really important to see how a company structure is created. The value chain is constituted by two parts: support activities (firm infrastructure‚ human resource management‚ technology development‚ procurement) and primary activities (inbound logistic‚ operations‚ outbound logistic‚ marketing and sales‚ service). (Johnson et al. 2011‚ p.97-99) Support activities: * Firm infrastructure: H&M is present in 44 markets in the
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The Value Chain of Coca Cola Company Analyzing the value chain of Coca Cola is helpful to create a better understanding how profit is made. Information not only Coca Cola needs. Shareholders‚ consumers and other groups witch interact with Coca Cola have a better overview on the process how value is generated in this Company. In all function of a company value is created: production‚ marketing‚ product development‚ service‚ information systems‚ materials management‚ and human resources. In each
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Subject: Dell’s Value Chain Case 1. How has Dell used its direct sales and build-to-order model to develop an exceptional supply chain? Dell encourages suppliers to focus on their individual technological capabilities to sustain leadership in their components. Suppliers are also pressed to drive down lead times‚ lot sizes‚ and inventories. Dell constructs special Web pages for suppliers to plan based on actual end customer demand. On the distribution side‚ Dell uses direct sales‚ primarily
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T-Mobile started selling the iPhone in their UK stores. Introduction This report explains the practical aspects of value chain management at o2. It portrays the communication and integration of customer value with o2’s operational capabilities. There are three major parts of this report which are pro-forma A‚ pro-forma B and pro-forma C. Pro-forma A: overall information about the value of o2’s products and services will be described here. A primary research was also carried out. The type of research
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Porter’s analysis: 2. The second factor is rivalry among existing firms. * Office Depot’s major competitors include: IKON Office Solutions‚ Staples‚ United Stationers‚ OfficeMax‚ and Wal-Mart Stores. The competition among these firms is highly intense. Another competitor is Fedex Kinko’s (14% of the market segment) * Staples‚ Office Depot and OfficeMax) comprise about 11% of the market combined. * print and ship services are approximately 17%‚ ranking it as one of Office Depot’s
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(2003) 1–23 Value chain analysis in interfirm relationships: a field study Henri C. Dekker∗ Amsterdam Research Center in Accounting (ARCA)‚ Vrije Universiteit Amsterdam‚ De Boelelaan 1105‚ 1081 HV Amsterdam‚ The Netherlands Received 20 October 2001; accepted 4 December 2002 Abstract Interfirm relationships introduce new challenges for management accounting. One such challenge is the provision of information for the coordination and optimization of activities across firms in a value chain. According
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