Quiz 1 Edgar Sanchez Management 3303 Chris Zigrossi 8/29/13 Question 1 Home Depot represents the customer intimacy section of market discipline. Which is a marketing strategy ‚where a service supplier or product retailer gets close to their customers. The reason they go with this marketing strategy is because they give you solutions‚ advice ‚ and ideas. I pulled a direct quote from home depots corporate page that ensured me that it is not by luck people will receive this service it is
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Home Depot’s Customer Service Case Study Home Depot is an American based retailer of home improvement and construction products. Home Depot also offers services to its consumers. With its headquarters in Cobb County‚ Georgia‚ the company employs more than three-hundred fifty five-thousand people and operates two-thousand one-hundred sixty-four big-box stores across the world including‚ all fifty states‚ the District of Columbia‚ Puerto Rico‚ the Virgin Islands‚ Guam‚ Canada‚ Mexico and China (wikipedia
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Executive Summary -The Home Depot The Home Depot (Ticker: HD) is the world’s largest home-improvement retailer along with being an American Fortune 50 company. The company operates 2‚259 retail building supply/home improvement “warehouse” type stores all across the United States‚ Canada and Mexico. The Home Depot has over 340‚000 team members and is based in Atlanta‚ Georgia. The average store size is just over 100‚000 square feet along with an additional 24‚000 square feet set aside for seasonal
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Home Depot is one of the largest home repair retailers in my area. I will highlight their 2015 financial statement‚ and give examples of how the statement could be useful to their business leaders‚ as well as outside venders. 2015 financial highlights. (n.d.). In fiscal year 2015‚ we grew sales for the sixth consecutive year‚ with positive sales growth in all three U.S. Divisions‚ Canada and Mexico. Comparable store sales were up 5.6 percent; total sales were up 6.4 percent; and diluted earnings
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such as Home Depot‚ is a direct relationship between their fixed and variable costs. Apparently‚ Home Depot was taking advantage of their operating leverage in the years prior to 2006 and found this approach to be profitable. In fact‚ it appears they were gambling with the fact of whether the market was in a lull and would recover. Based upon their decline in 2007‚ they had underestimated the market. A major activity of management is to plan and control costs of the firm. Assuming‚ Home Depot
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The Home Depot‚ Incorporated. Internal Environment Home Depot is a large-scale home improvement retail store. The company was founded by Bernard Marcus‚ Arthur Blank (CEO)‚ and Kenneth G. Lagone in Atlanta‚ GA during 1979. Funding for this company came from an investment firm Invemed of New York among several other private investors. Within the next eleven years HD started its horizontal growth by expanding to Florida in 1981. After growth into multiple U.S. states‚ founders Marcus‚ Blank‚ and
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Set up in the late 1970s‚ Home Depot grew rapidly over the 1980s and early 1990s‚ adding stores at the average annual rate of 20 percent. In the late 1990s‚ the company’s comparable store growth rate began declining. It was also experiencing operational difficulties due to its tardiness in developing systems to manage its rapid growth. In this situation‚ the board decided to bring new leadership to the company that can focus on new technologies‚ build efficiencies and reallocate resources while keeping
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Conclusion Home Depot is a worldwide organization that focuses in the home improvement market‚ as well as provides product development for the construction industries. This strategically operated organization reflects the commitment from federal and provincial legislations in order to “take care of our people.” Home Depot pledges to create a safe work environment‚ and to treat everyone fairly. Home Depot is committed to customer service‚ and building strong relationships with costumers‚ venders
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Evaluation of credit rating Memorandum: Credit Rating assignment: Home Depot‚ Inc. After analysing the financial statements of Home Depot‚ we have allocated a “C” rating of credit risk. The proposal is to start with the “C” rating and then to either upgrade to a “B” rating or to be down graded to a “D” rating. The reason for such a decision is discussed below. Home Depot has a current ratio of 1.19 to 1 which means that it’s current assets covers it’s current liabilities by 1.19 times.
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Political factors This factor refers to the government policy for intervention in the economy and legal aspects on the impact of business decision making. Our core value including excellent customer service‚ building strong relationships‚ respect for all people‚ doing the right thing‚ giving back and taking care of our people etc. Therefore‚ a Business Code of Conduct and Ethics (The code) that revised regarding interactions with government is set for our associates to help them make decision that
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