Hong Kong Disneyland had mechanisms in place to adapt to local Hong Kong culture‚ yet these means appeared to be partially ineffective. Why? Despite hard efforts of management‚ during 1 year there were some difficulties Chinese Disneyland faced to. One of the biggest problems was the Lunar New Year Holiday. It took place when administration of park didn’t take into account some particularities of Chinese people consumption habits. This fiasco led to many complaints‚ ticket returns and‚ importantly
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Case Brief: Disneyland 1.) How accurate was the projection of visitors to the park? Estimated attendance: 2005 – 5.6 million Actual attendance: Sept. 12‚ 2005 (opening day)-5.2 million In its first year‚ Disneyland in Hong Kong were 400‚000 short of its target of 5.6 million projected visitors Estimated attendance: 2008: 7.1 million Actual attendance: 8.2 million In order to attract more visitors‚ the park has announced to add four new attractions‚ apart from the already-announced
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Executive summary Background: Disneyland wants to know visitors’ ideas of what improvements can be made to enhance their satisfaction. For this purpose‚ Disneyland desires that a quick survey of their visitors be done to elicit their opinions. Justification: Disneyland always receive many of complaints for the tourist ‚it found that the common problem is cutting in the line and the place & facilities is not enough. Recommendations: Disneyland should find out the main problem and rectify
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Case Analysis of Hong Kong Disneyland Table of Contents Overview 1 Service Concept 2 Current Issues 3 Analysis 5 Recommendation 7 Overview Hong Kong Disneyland was opened in September 2005 through a joint venture between the Walt Disney International and Hong Kong government. Disney has been on an international expansion since it first opened its park in 1980 in Japan and China being the most lucrative market‚ Disney decided to open the park in Hong Kong after selecting the city
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Case Analysis of Hong Kong Disneyland Analysis for Disney’s losing market share due to operational issues Hong Kong is a set of islands‚ which are outside the Mainland China. The culture in Hong Kong differs from the mainland due to its rule from the British. Hong Kong was a prime tourist destinations for a large number of people from the mainland‚ as a result Disney focused on people from mainland‚ the local residents and international tourists. The local residents were infamous for their low
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Economic Conditions in Hong Kong Unemployment went from 2.5% in 1997 to over 6% in 1999 GDP fell to historic low of minus 5.1% in 1998‚ with slight improvement to 0.7% in 2nd qtr. of 1999. Property sector was dominant growth driver in Hong Kong‚ over 65% of stock market valuation and 50% of bank lending. Tourism was only 4% of economy activity in 1998 and 1999. Gov’t. hoped to diversify with a tourist attraction. $104B to territory from tourism in 1996‚ dropped to $55B in mid-1997. The Walt
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SUMMERY This paper will analyze Hong Kong Disneyland that was built y Disney in conjunction with the Hong Kong government. The local culture of the people of Hong Kong and how it is related to the operation of business especially the tourism industry‚ which Disneyland will fall under‚ will be closely examined. The author chose Hong Kong Disneyland‚ a theme park built and operated by a new-joint venture‚ between the Government of Hong Kong and the Walt Disney Company. In this report the
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28 8. Implementation Plan 33 9. Evaluation and Control 34 Executive Summary The main objective of this report is to provide a strategy that will enable Hong Kong Disneyland to enhance its competitiveness in the Hong Kong market. In this manner‚ the report provides the issues that affects the performance of Hong Kong Disneyland and provides the perceived solutions to ensure that the company is on track of achieving the goal of being competitive. In order to find a better solution for these
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Ocean Park vs Hong Kong Disneyland - Should I Visit Ocean Park or Hong Kong Dis... Page 1 of 2 Hong Kong / Macau Travel Ocean Park vs Hong Kong Disneyland Should I visit Ocean Park or Hong Kong Disneyland By Rory Boland‚ About.com Ocean Park vs Hong Kong Disneyland. At first glance it’s a David and Goliath battle‚ the local favourite against the world champions‚ however‚ those asking themselves whether they should visit Ocean Park or Hong Kong Disneyland may find a surprising answer. Winner
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MKT 9/27/2014 Case Study Hong Kong Disneyland: Chinese Tourists’ Behavior and Disneyland’s Internationalization Strategy 1. What led to the eventual woes experienced by Hong Kong Disneyland in its first year of operation? How should Hong Kong Disneyland rectify its market situation? The venture into Hong Kong by Walt Disney was a simple example of a large successful western company not doing its homework. The case presents a clear picture of the importance of understanding a foreign market
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