Infosys® Technologies Ltd.: Growing Share of a Customer’s Business James A. Narus D.V.R. Seshadri* March 2004 * James A. Narus is Professor of Business Marketing‚ Babcock Graduate School of Management‚ Wake Forest University in the U.S.A. D.V.R. Seshadri is Visiting Professor at Indian Institute of Management Bangalore‚ India. We gratefully acknowledge the significant contributions of Infosys executives and managers in providing case information. CASE QUESTIONS TO ADDRESS 1. Looking
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Business Process Reengineering and Human Resource Management By Hugh Willmott Judge Institute of Management University of Cambridge‚ UK A later version of this article appears in Personal Review‚ 23‚ 3: 34-46 (1994) For more information on published articles by Hugh Willmott please refer to http://dspace.dial.pipex.com/town/close/hr22/hcwhomeBusiness Process Reengineering and Human Resource Management Hugh Willmott Manchester School of Management‚ UMIST Abstract This article reviews the
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Master of Business Administration - MBA Semester II MB0047 – Management Information Systems - 4 Credits (Book ID: B1136) Assignment - Set- 1 (60 Marks) 1. What is MIS? Define the characteristics of MIS? What are the basic Functions of MIS? Give some Disadvantage of MIS? Answer: During the period of preindustrial revolution most of the data processing was done manually. It was after the industrial revolution that the computers slowly started replacing manual labor. The modern digital
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“INDUSTRIAL CREDIT AND INVESTMENT CORPORATION OF INDIA”(ICICI) with “STATE BANK OF INDIA”(SBI). BY Mr. R. CHRISTURATNAM Research Scholar for part time Reg No: Y12COMR006 UNDER THE GUIDANCE OF Prof. S.VIJAYA RAJU Department of Commerce and Business Management ACHARAY NAGARJUNA UNIVERSITY NAGARJUNA NAGAR GUNTUR - 522002 INDEX I. INTRODUCTION II. REVIEW OF RELATED LITERATURE III. OBJECTIVES AND METHODOLOGY IV. PROFILE OF THE BANKING SECTOR AND SELECTED BANKS V. COMPARATIVE
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Consulting and Enterprise Solutions Case Study Enterprise-wide BPR for a leading Indian auto manufacturer Business Challenge The client‚ a leading Indian automobile manufacturer of multi-utility vehicles and light commercial vehicles (LCVs)‚ had plants in four locations‚ an extensive supplier base and a distribution and service network across India. For decades‚ the client dominated its market. Of late‚ however‚ it has battled substantial competition in several product categories. The client
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INFS2005 Accounting Information Systems Research School of Accounting and Business Information Systems Group Assignment (Due on 6 May 2014) 20% of overall assessment Introduction The objectives of this assignment are to assess your knowledge in (1) systems documentation; (2) analysis of internal controls; and (3) business process re-design. To complete this assignment‚ you should form groups of five to six (5‒6) students. We will not adjust the assignment marks according to the size
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change is to be successful‚ it must include‚ as an integral and critical part of the change process‚ the seeds of the new values‚ beliefs‚ and attitudes the organization is trying to grow. Unfortunately‚ change programs are often set up to fail because the change methods only perpetuate the old way of doing things. This statement rings particularly true for this author. Over the past 20 years in business I have witnessed many organizational changes that have failed
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studied B.A from KARACHI UNIVERSITY (KARACHI). After B.A I completed MSC (database designing ‚ software engineering and business process are my interesting subject ) from Preston university karachi. In 2006 I started my MS computer science (selected subjects data warehouse ‚ database designing ‚ software engineering and business process reengineering) from SVCE my thesis on business intelligence in education sector. During the few years of my studies‚ I was exposed to fundamental aspects and potentials
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plant-level optimization became no longer competitive in the context of new global environment. A lot of competitors had caught up matching equal production efficiency and the key to maintaining continuous leading position lies in standardization of business process and integration of information management system. However‚ Enterprise Resource Planning (ERP) system‚ packaged software arising out of this new demand and popular with both the US and European market found its entry into Japanese market slow
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Case 1: Introduction of the Case: Abstract: Carrefour was the second largest retailer of consumer goods and groceries worldwide‚after Wal-mart. The company pioneered the concept of hypermarket in their homecountry‚ France‚ as early as 1960’s.However‚ towards late 1990’s; Carrefour saw a de-cline in their French hypermarkets owing to certain unfavorable government regula-tions and competition from hard discount stores. Carrefour introduced a series of strategic initiatives in an effort to revamp
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