OPERATIONS MANAGEMENT CASE 1 Shouldice Hospital Introduction Shouldice Hospital‚ set up in 1945 by Dr. Earl Shouldice‚ is located near Toronto. It follows the business model of focus on a single standardised service for a narrow target of consumers‚ rather than to provide customised solution (as in a general clinic or hospital). It focuses on providing quick‚ convenient‚ and reliable cure for external types of abdominal hernias. The Hospital uses its own technique‚ called the Shouldice
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Healing Hospital: A Daring Paradigm Sandra Mays Grand Canyon University HLT310V Patricia Mullen September 12‚ 2010 Healing Hospital: A Daring Paradigm The spirituality in a healing hospital starts with the Chief Executive Officer and spirals downward toward management‚ and then the frontline employees. Healing hospitals must have a form of culture that serves the community. This includes the building‚ its contents‚ the CEO‚ the managers‚
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that Shouldice’s management has to make? Answer: The key marketing decisions are listed as following: a. Market expansion evaluation b. Advertising methods c. Weekend operations evaluation d. A succession plan e. The regulatory environment in Toronto f. Rooms g. Satisfied operators Analyses 2. Why do patients choose Shouldice Hospital over other hospitals? What are the benefits received by Shouldice’s patients that are different from other hospitals? Answer: Patients
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Community Hospital Memo To: From: Date: Re: Executive Management‚ Nightingale Community Hospital Brittany Amon‚ Senior Audit Administration September 29‚ 2012 Compliance Status of Nightingale Community Hospital: Information Management The following pages will provide a summary of the current compliance status of Nightingale Community Hospital based on the Information Management Priority Focus Area. From the information provided by Nightingale Community Hospital [the hospital] or readily
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Specialty Hospitals: A Problem or a Symptom? Specialty hospitals are not a new thing. However‚ as the number of specialty hospitals increases there is a question about their financial influence on the community hospitals. This paper discusses the results of two congressionally mandated reports on specialty hospitals. Main Concerns about Specialty Hospitals: 1. Clinical decisions made by physician-owners might be distorted by financial incentives 2. Specialty hospitals treat less
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How a Project Management Office Boosts Hospital Quality By Thomas Guglielmo The overriding mission of the quality assurance and patient safety body in a hospital environment is to advance learning and system-wide improvements throughout the healthcare center and its clinics. The challenge is to keep on top of the many individual quality initiatives running at any one time‚ while also ensuring that the appropriate care standards are observed. All hospitals are expected to adhere to a set of core
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Healing Hospital: A Daring Paradigm Introduction At a conference in 2012‚ Health Affairs Editor-in Chief Susan Dentzer affirmed‚ “It is well established now that one can in fact improve the quality of health care and reduce the costs at the same time” (Rickert‚ 2012). This is the principal concept of “patient centered care”. Health-care providers practicing patient centered care enhance not only patients’ medical outcomes‚ but increase patient satisfaction rates and improve the quality of the
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VISIT TO A HOSPITAL INTRODUCTION: A visit to a hospital in a whole lot of experience in itself. During this summer‚ one of my Grandfathers was admitted to a hospital due to his illness. When I went to see him‚ I went to the hospital for the very first time in my life. My Grandfather was admitted in Billroth hospital. ENQUIRY: As I entered the hospital‚ I saw people going here and there. First I saw a temple on the right side of the entrance‚ on the left side a outpatient pharmacy.
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on The Scene at a Hospital by Anjana Mazumdar My friend has been lying ill in the Civil Hospital for some time past. I learnt about his illness only a few days back and‚ therefore‚ I decided to go and look him up. When I reached the hospital I found it a huge building consisting of several wings with a clock in the middle. The whole approach to the hospital was full of people waiting to be examined or waiting to see their relatives. When I entered the hospital through a big hall
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A healing hospital is built on the ancient tradition that love is at the center of healing. Within that framework‚ the Golden Thread – a symbol of our faith in God – requires that we strike a balance between the latest scientific advancements and the demands of the human spirit. As healthcare providers‚ we are called upon to tend to our patient’s heart and head. For a hospital to truly be healing‚ the Golden Thread must be continuous. As both healers and patients‚ it is the Golden Thread that connects
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