IMPACT OF NURSES SHORTAGE ON HOSPITAL PATIENT CARE AT KABWE GENERAL HOSPITAL October 2011 Consultancy Report submitted to Oxford Brookes University for the partial fulfillment of the requirement for the degree of MASTER OF BUSINESS ADMINISTRATION Executive Summary The nurse is one of the most important components of the health care hierarchy in that they see to the moment to moment
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Improving Patient Experience Outline Introduction: One of the most crucial responsibilities of the CEO in a hospital is to ensure that each patient is receiving the best medical care that the hospital can provide. In order to do that‚ hospitals need to incorporate business initiatives into their setting so they can gain loyal customers. Thesis‚ or main claim: Using the Net Promoter System or NPS in a hospital setting can drastically improve the overall patient experience because of the useful
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Journal/Periodical Assignment Carey Brox‚ HCA 402 June 7‚ 2013 2013 Joint Commission National Patient Safety Goals for Hospitals The safety goals outlined for hospitals are intended to stimulate greater awareness of the elements of vulnerability or risk associated between patient and worker. Ultimately‚ patient safety‚ worker health and safe practice methods can have a positive influence on saving lives‚ reducing risk and controlling costs. The goals attempt to outline a uniform standard
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communications regulations and statutes. Table 1 Effects of Hospital Care Environment on Patient Mortality and Nurse Outcomes. Aiken‚ Linda; PhD‚ RN; Clarke‚ Sean; PhD‚ RN; Sloane‚ Douglas; Lake‚ Eileen; PhD‚ RN; Cheney‚ Timothy Journal of Nursing Administration. 38(5):223-229‚ May 2008. DOI: 10.1097/01.NNA.0000312773.42352.d7 Table 1 . Properties of the Hospital-Level Practice Environment Scale of the Nursing Work Index Subscales Used to Classify Hospitals as Better‚ Mixed‚ or Poor Care Environments (N =
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varied. The patients‚ who were experienced hernia operation in Shouldice‚ can return their normal daily lives much before the other patients that had experienced the similar operation at other hospitals. And the recurrence rate for all operations performed at Shouldice is about 0. The Unique Selling Point of the Hospital “There is No Substitute for Experience”. Shouldice Hospital has been dedicated to the repair of hernias for over 55 years. The trained team of Shouldice Hospital surgeons have
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Healing Hospital Religious beliefs and practices are an important aspect in many of the patients’ lives who are seeking medical care and the proper treatment in medical institutions all over. This has been a challenge for many physicians and medical professionals because their training consists primarily on dealing with and treating different types of diseases and diagnoses (McCormick‚1998). Another issue that has been surrounding this topic is the privacy of the patients which medical professionals
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Shouldice Hospital Limited A Brief History: Dr. Edward Earle Shouldice graduated from the University of Toronto in 1916. By 1940‚ Dr. Shouldice was operating a private medical and surgical practice‚ lecturing at the University of Toronto‚ and pursuing research work in areas of advancing medical knowledge. During World War II‚ he was called to serve on the Medical Examining Board. Dr. Shouldice‚ a major in the army‚ found that many young men willing to serve their country had to be denied enlistment
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Shouldice hospital was founded by Dr Earle Shouldice after World War II in Canada. The hospital performs external hernia surgery exclusively. External hernia surgery is considered simple surgery and is easily mastered by new surgeons. The service they offer is competitively priced‚ well below the average of $3000. Patients from the US typically can cover airfare and the operation for about $1500. The service is quite popular‚ at the time of the case the backlog was 1200 patients. The Shouldice
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#13 Shouldice hospital offers an enriched and comfortable experience for patients accepted into the program for hernia operations. As soon as they arrive at the hospital they are interacted with very closely. Administrators and surgeons spend time with their patients prior to the operation to ensure that their needs are met and that their stay at Shouldice is a comfortable and successful one. After a normal hernia operation at a hospital or another institution‚ patients are encouraged to check
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Literature review/theory Hospital volunteers have the potential to increase patient satisfaction. Hospitals strategy’s focus on reducing costs while delivering excellent service. Performances of hospitals depends on patient satisfaction that is an important feature (Brent Hotchkiss‚ Fottler‚ & Unruh 2009). Organisation strategy and HR practices Strategic human resource management can be defined as a sequence of carefully planned human resource allocation and activities that will help and enable
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