HISTORY OF HOSPITALITY Overview The history of the hospitality industry dates all the way back to the Colonial Period in the late 1700s. Things have changed quite a bit since then; the hospitality industry has experienced significant development over the years as it has faced World Wars‚ The Depression and various social changes. The industry as we know it today began to take form in the early 1950s and 60s‚ leading the way for growth into the dynamic industry we know today.(1) Origins Caring
Premium Middle Ages Europe Dark Ages
Source: Hospitality - Your Keys to Success. Lanny Hass‚ Rob Hawk. NC Cooperative Extension. Hospitality: The Guest Pays the Bills The landowner who offers his property for use by those who pay a fee is in the “hospitality” business. It is important that the customer receive the attention and service that will keep him or her coming back as well as telling others about the business. Customer service problems can be generally prevented or solved by attention to 4 areas: 1. 2. 3. 4. Providing
Premium Customer service Customer Service system
HOW TOURISM CAN CONTRIBUTE TO SOCIO-CULTURAL CONSERVATION Negative socio-cultural impacts from tourism How tourism can contribute to socio-cultural development Tourism can contribute to positive developments‚ not just negative impacts. It has the potential to promote social development through employment creation‚ income redistribution and poverty alleviation. Other potential positive impacts of tourism include: Tourism as a force for peace Traveling brings people into contact with each other and
Premium Tourism Culture Sustainable tourism
Structure of Travel and Tourism Assessment 2: Part A: How the Hospitality and Transport sectors have been developed historically? * Hospitality: The historical development of hospitality has been developed for more than2000 years. There are normally 3 different types of hospitality‚ which are: i) hostels ii) motel and iii) hotel. There is also self-camping facility for people staying and living in the campsites. The first early travelers were either warriors or traders or people who
Premium Barcelona Hotel
Introduction to Hospitality Miroslava Dimitrova Ph.D Accommodation sector Hospitality = Hotels + Restaurants Lodging Industry Hospitality industry: Provision of accommodation as well as food and beverage services to short-stay guests on paying basis. The Pineapple Tradition • Symbol of welcome‚ friendship and hospitality • Recognized internationally • Foundation for concept of “SERVICE” Types of Accommodation • Hotels • Farm houses (Guest houses)‚ bead and breakfast (BB)
Premium Hotel chains Hotel Rooms
or MICECON 2011‚ sponsored by the Department of Tourism (DOT) and by many hotels and resorts in The Queen City‚ Cebu just recently. I just found out that the next one will not be until 2013 since the Philippines is hosting PATA next year. Green and technology were the main themes of the conference which brought international speakers like Hitesh Mehta‚ a sustainable architect; Noor Ahmad Hamid of the ICCA ;Corbin Ball; Max Hitchins‚ the Hospitality Doctor; John Peacock of Associations Forum‚ Australia;
Premium Sustainability Hospitality industry Local food
The Indian Hospitality Industry Tourism Hospitality in India is based on the Sanskrit adage ‘Atithi Devo Bhava’ or ‘guest is god’. The concept was adapted by the Ministry of Tourism‚ Government of India which aims at creating awareness about rich variety of tourism in India. India is currently ranked 12th in the Asia Pacific region and 68th overall in the list of the world’s attractive destinations‚ according to the Travel and Tourism Competitiveness Report 2011 by the World Economic Forum (WEF)
Premium Hotel Hotel chains Tourism
HOSP 1120 – H & T Marketing Mini Project #1 - The Niagara Golf Trail Group Names: _____________________________________________________________________________________ Golf is one of Canada’s most popular sports. In the Niagara region alone there are approximately 40 golf courses. Between 2000 and 2007‚ golf in the Niagara region boomed. Golf courses flourished as the number of rounds played and overall profitability were at levels never seen before. Over the past three years‚ intense
Premium Golf course Golf United States Golf Association
CONRAD HILTON * King of the Innkeepers * He became a successful hotelier after Word War II * 1946‚ he formed the Hillton Hotel Corporation * With the purchase of the Statler chain in 1954‚ he created the first major chain of modern hotels ELSWORTH M. STATLER * Father of Modern Commercial Hotel Industry. * He was the originator of the hotel chain concept known as Statler in year 1863-1928. * Opened his first hotel in Buffalo‚ New York in 1901. * In 1954‚ he sold
Premium Hotel chains Hotel Herbert Hoover
are hidden realities that would surprise one. Even services such as corporate hospitality come under this understanding because of the fact it masks the relationship of companies and their clients. Though it boosts productivity and promotes better relationships it is nevertheless a means of covering up failures and misunderstandings and promotes closeness between companies and clients. In discussing corporate hospitality‚ one can assert that its importance is immense because of the fact that it ameliorates
Premium Globalization