Holiday Inn & Hospitality Industry The hospitality is all about customer satisfaction and the industry is built on leisure and meeting different needs‚ the industry is set up with different services from hotels‚ airlines and all other systems in the travel and tourism which all fall in the realm of the hospitality industry. The hospitality industry is not only about hotels or restaurant but there is about 12 other different parts in the industry: Events Pubs or Bars Tourist Services Gambling
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Hotel industry is getting more and more famous nowadays. It is according to the increased of economic and increased of the levels of people’s life. Nowadays‚ "hotel" is not just to provide a place for travelers to stay‚ "hotel" can be provide a lot of activities for guests. Such as: Food and beverage‚ gym facilities‚ swimming pool and business center and so on. Beside other amenities of hotel‚ food & beverage service is one of the major marketing factors of hotel. It is a big and very important
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Table of Content | Table of Content | 1 | 1. | Introduction of OViet Restaurant | 2 | 2. | The layout of Oviet Restaurant a. The layout of Oviet Dining Area b. The layout of Oviet Kitchen Area | 224 | 3. | The equipment in OViet restaurant a. In kitchen area b. In dining area | 556 | 4. | Product and Specialties | 6 | 5. | Organisation Chart a. Front of the house b. Back of the house | 101010 | 6. | Types of Table Service | 11 | 7. | Types
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Travel and Tourism Industry‚ measures and indicators used to monitor performance. Also some examples of tour operators and airlines environmental projects have been discussed to understand the tourism organizations measures implement for the development of sustainable tourism. Strategies used to overcome limitations and benefits of sustainable tourism are also explained with a number of significant points in order to highlight the importance of sustainability in the Travel and Tourism Industry. Books
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* Overview Hospitality is about serving the guests to provide them with "feel-good-effect". "Athithi devo bhavha" (Guest is God) has been one of central tenets of Indian culture since times immemorial. In India‚ the guest is treated with utmost warmth and respect and is provided the best services.Today hospitality sector is one of the fastest growing sectors in India. It is expected to grow at the rate of 8% between 2007 and 2016. Many international hotels including Sheraton‚ Hyatt‚ Radisson‚ Meridien
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Sport and Adventure Tourism Simon Hudson‚ PhD Editor The Haworth Hospitality Press® An Imprint of The Haworth Press‚ Inc. New York • London • Oxford © 2003 by The Haworth Hospitality Press‚ an imprint of The Haworth Press‚ Inc. All rights reserved. No part of this work may be reproduced or utilized in any form or by any means‚ electronic or mechanical‚ including photocopying‚ microfilm‚ and recording‚ or by any information storage and retrieval system‚ without permission in writing from
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Tourism and Hospitality Marketing Group Assignment (Case Study on Frequent Flyer Programmes) Group Members: Mary Tan Seok Gek Date: Sep 09‚ 2009 [pic] Introduction to Airline Frequent Flyer Programmes Two events contributed to the emergence of Frequent Flyer Programmes (FFPs) in the airline industry. First‚ deregulation of the industry in 1978 created a more customer- oriented marketing strategy. Second‚ the growth in information technology
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SUBJECT: JetBlue Airways Key strategic issues faced by JetBlue Airways JetBlue Airways was established in USA as a low-cost domestic airline carrier. The company started operating as a point-to-point carrier‚ providing quality customer service at competitive prices. Basically‚ the main strategy of JetBlue is to offer its clients a combination of low fares and product differentiation. In terms of strengthening its market positions‚ the following key strategic issues
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HISTORY OF HOSPITALITY Overview The history of the hospitality industry dates all the way back to the Colonial Period in the late 1700s. Things have changed quite a bit since then; the hospitality industry has experienced significant development over the years as it has faced World Wars‚ The Depression and various social changes. The industry as we know it today began to take form in the early 1950s and 60s‚ leading the way for growth into the dynamic industry we know today.(1) Origins Caring
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Tourism is travel for recreational‚ leisure‚ or business purposes. The World Tourism Organization defines tourists as people "traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure‚ business and other purposes".[1] Tourism has become a popular global leisure activity. After slowly recovering from the contraction resulting from the late-2000s recession‚ where tourism suffered a strong slowdown from the second half of 2008 through the
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