Basic Terms & Terminology 1. Achievement Factor - The percentage of the rack rate that a hotel actually receives: in hotels not using RM software‚ this factor is generally approximated by dividing the actual average room rate by the potential average rate 2. ADR – An occupancy ratio derived by dividing net room’s revenue by the number of rooms sold 3. Average rate per guest – An occupancy ratio derived by dividing net rooms revenue by the number of guests 4. Competitive Set - The competitive
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HSC 2008 Provide Support For Journeys 1 – Understand factors to consider when planning support for journeys 1.1 Describe different aspects and factors to consider when planning a journey Aspects and factors to consider when planning journeys include; anything that the individual may need i.e. finances‚ medication‚ ratio of staff and how the journey is going to develop‚ the outcome of the journey and any health and safety factors that may be relevant to the journey. 1.2 Describe different
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university of Hull Reflective essay Research methods – Assignment 1 Student ID: 201011568 Write an essay explaining what she means by this statement by illustrating the epistemological differences between quantitative and qualitative styles of research. The nature of a research been carried out dictates the type of research method relevant for the research. This essay is going to explore in detail “Kane’s” Statement of “Research Techniques are a bit like fishing flies: you choose the
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ADOPTION OF ICT IN THE TOURISM AND HOSPITALITY INDUSTRY Abstract Information Communication Technologies (ICTs) have revolutionised the travel industry in the last decade. eTourism reflects the digitalisation of all processes and value chains in the tourism‚ travel‚ hospitality and catering industries. It emerges as a term describing the entire range of applications of ICTs on tourism and the implications for the tourism value chain. Major opportunities and challenges have emerged and need to be
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Xiaojing‚ and Kim Dong Jin. 2006. “Determinants of Chinese hotel customers’ e-satisfaction and purchase intentions.” Tourism Management 27: 890- 900. ProQuest Kusum L Lee‚ W.K.‚ and B.C.Ghosh. 1990. “Strategies for Hotels in Singapore.” Cornell Hospitality Quarterly 31: 74 – 79. ProQuest Lovelock‚ C Pompper‚ Donnalyn‚ 2005. "Position and Positioning." Encyclopedia of Public Relations. Ed. Robert L. Heath. Vol. 2. Thousand Oaks‚ CA: Sage Reference‚ 2005. 629-631. Gale Virtual Reference Library.
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Hospitality Assessment - Persuasive Essay Dear Hotel Manager‚ As we all know about global warming and how the ozone layer is cracking open but what many people don’t know is that since 1950 90% of global warming has been caused by human factors‚ we are to blame.The reason I am writing this letter is to persuade you to adopt an environmental management program in your hotel to help prevent or at least slowdown the effects of global warming for ourselves and as well for the future civilisation
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Service jobs now account for around three quarters of all jobs in the UK‚ with retail and hospitality alone providing nearly five million jobs (Hospitality Training Foundation‚ 2003; University of Warwick‚ 2004). Organization in the hospitality industry vary enormously‚ ranging from first class and luxury hotels providing extravagant‚ full 24-hour service to the more homely comforts of a bed and breakfast establishment; from fast food restaurants to Michelin starred restaurant. In turn‚ the jobs
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5 1.1 Definition of hospitality industry and its workforce 5 1.2 Definition of employment turnover‚ reasons and solutions 7 1.3 Employment turnover in hospitality industry 9 1.4 Hanoi’s hospitality and its employment turnover status 10 Chapter 2: Findings from interviews- a case study of 1911 13 2.1 Status of high staff turnover in Hanoi’s hospitality industry 13 2.2 The reasons of high turnover 15 2.3 The solutions to solve the problem of high turnover in Hospitality in Hanoi 18 Conclusion
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LINCOLNSHIRE CARE CONSORTIUM CENTRE 770070 RECORD OF PRACTICE AND KNOWLEDGE CANDIDATE NAME __ __________________ |HSC |DESCRIPTION OF CANDIDATE’S PRACTICE AND/OR KNOWLEDGE | | |The account should focus on the actions of the candidate; it must include dates when activity took place. If responses to questions | | |are used then indicate this and attach the questions
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Staff in the centre can only give out medication after they have completed and passed a Safe Handling of medication course‚ have a current up to date First Aid certificate and had been passed by management on a Competency Assessment in the centre.(This is reviewed every 12months) Medication is only accepted from clients if it is in the appropriate packaging i.e. original container with printed pharmacists label‚ all medication coming in or out of the centre is documented in appropriate way sighed
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