HOSPITALITY SUMMARY TOPIC 1: Historical development in hospitality A lot of people may wonder how and when did hospitality start. Did it start off by a man dreaming of opening a lodging place‚ which called a ‘hotel’? Or did it start with a sweetheart grandma offering cookies and milk to lost kids on Christmas? Let me take you more in depth. When people usually think of Hospitality Industry‚ they immediately think of hotels and restaurants. Nevertheless‚ the true meaning of hospitality is way
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Most Memorable Customer Service Experience: A few years back‚ I went to Las Vegas with my family and stayed at the Aria hotel. The bathroom of our suite had a sliding door‚ and my brother got locked inside the bathroom due to some mechanical error in the door. My parents called the front desk and narrated the issue to them
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Industries like the hospitality industry find successes in the global markets that are unheard of traditionally. Businesses such as Subway‚ McDonalds‚ and Wal-Mart are prime examples of global businesses experiencing much success. Understanding exactly what globalization is and how globalization has impacted the hospitality industry in both positive and negative ways and consumer contributions to the success of the industry. Even with the ups and downs of the economy‚ the hospitality has been able to
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the UK hospitality iNdustry 1.1 The structure of the hospitality industry The hospitality industry in the UK is a broad and varied industry ranging from single-person organisations to worldwide corporations. People do a total of more than 80 different jobs in the industry. key terms Hospitality: kindness in welcoming guests or strangers Fourteen different industries The hospitality industry is not just hotels and restaurants. There are 12 other different sectors of the industry:
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HOSPITALITY The Maranao are concentrated around Lake Lanao in the province of Lanao del Sur. The area is geographically isolated by mountain ranges. Because of the past inaccessibility of the land of the Maranao‚ an important role has been done which helped them to mold their distinct tradition. As they are free from direct cultural assaults‚ the Maranao tradition has been flourished. One of their performances in their musical tradition is the playing of kulintang ensemble. This kulintang performance
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hotel operators are increasingly advertising both online and offline to attract consumers directly.Social Media: The social media frenzy has taken the world by storm the last few years. By 2015 this will become truly integrated in the travel and hospitality decision-making process‚ representing both threats and opportunities for the industry. The transparency of social media can highlight any inconsistencies between the brand pledge and its execution across geographic boundaries. Embrace rather than
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International Journal of Culture‚ Tourism and Hospitality Research (eJournal by Emerald Insight) Hospitality is the defining feature of India and Indians. In the era where national boundaries are fading fuelled by rapid movement of culture‚ capital and knowledge across borders‚ hospitality industry has emerged as one of the largest employers in the world. It is second only to the oil industry‚ in terms of turnover and exchange of foreign currency. The Indian hospitality industry is growing at a rate of 6%
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Hospitality in the Odyssey It is very important for the people of the ancient world to practice hospitality. In the Odyssey‚ Athena‚ disguising herself as a seafaring man‚ appears at Odysseus’ palace. She is ignored at the front door by the suitors of Penelope. Later‚ Odysseus’ son‚ Telemachus‚ apologizes to her for the suitors’ lack of hospitality. He invites her to have a meal. In return‚ Athena offers the young prince a piece of good advice that he should go abroad in order to seek his father’s
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* Overview Hospitality is about serving the guests to provide them with "feel-good-effect". "Athithi devo bhavha" (Guest is God) has been one of central tenets of Indian culture since times immemorial. In India‚ the guest is treated with utmost warmth and respect and is provided the best services.Today hospitality sector is one of the fastest growing sectors in India. It is expected to grow at the rate of 8% between 2007 and 2016. Many international hotels including Sheraton‚ Hyatt‚ Radisson‚ Meridien
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Business Ethics in Hospitality Brian Scott Angerer University of Phoenix In the hospitality industry ethical issues abound both for the business itself and the community at large. Business ethics is a complicated subject that can be described as‚ the behavior that a business
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