Introduction 1.1 The Current Situation As the rapid development of China’s tourism industry‚ the hospitality industry has an increasing scale and the intense competition‚ so that the problems of development in the hospitality industry are increasing. The high hotel staff turnover rate has became a trouble for managers. As the labor-intensive industry‚ the staff turnover rate in the hospitality should be less than 15% under normal circumstances. However‚ a survey conducted by World Hotel
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Hospitality The hospitality industry is a broad category of fields within the service industry that includes lodging‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. The hospitality is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant‚ hotel‚ or even an amusement park consists
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Chapter 3 Methodology (Research Design or Methodology of the Study) This chapter contains the discussion of the research design‚ the locale of the study‚ the respondents of the study‚ research instruments and validation of instruments‚ research procedure and statistical treatment of the data used in the study. Research Design The descriptive method of research will be use in this study withthe questionnaire as the main tool in gathering the needed data. Also use to obtain information concerning
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Action Research & Blooms Taxonomy based Methodology for High Impact Teaching Ajal. A. J‚ Assistant Professor Department of Electronics and Communication‚ Federal Institute of Science and Technology ( FISAT TM ) ‚ Kochi – Kerala- 683 577 MAIL: ec2reach@gmail.com‚ mob: 0- 890 730 5642 Abstract Objective: To observe the Quality of Service ( QoS) in Professional teaching field by imparting Blooms Taxonomy based Action Research. Method: sixty students where observed; after knowing
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Mixed Methods Research‚ Defined Quantitative Research Qualitative Research When to use Mixed Methods Research Types of Mixed Methods Research Designs Key Characteristics Steps in Conducting a Mixed Methods study Evaluating a Mixed Methods study Mixed Methods Research‚ Defined A mixed methods research design is a procedure for collecting‚ analyzing‚ and “mixing” both quantitative and qualitative research and methods in a single study to understand a research problem.
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Research Methodology is the process used to collect information and data for the purpose of making business decisions. The methodology may include publication research‚ interviews‚ surveys and other research techniques‚ and could include both present and historical information. Research Methodology is included the two types of methodology. It is qualitative and quantitative research methodology. Mixed method studies are those that combine the qualitative and quantitative approaches into the research
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"Seven Deadly Sins of Service" COLDNESS Hospitality itself is a huge industry now a day and it is vital to have good customer service‚ this is what hospitality is all about‚ making people feel welcome with the product you are offering and surpassing their needs‚ coldness is a big sin in this industry‚ it means to not be affectionate or friendly‚ and not be a very enthusiastic person. The consequences of being a cold person in the hospitality industry is that you are basically not being hospitable
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distant and alien: an appendage to the academic world … vociferous‚ untrustworthy‚ immoral‚ narrow and arrogant’. Their research fared no better‚ being dismissed as ‘… unexciting‚ uncreative‚ and comprising a series of intellectual puzzles scattered among large areas of description’. This chapter therefore presents a welcome opportunity to explain the actual nature of legal research (or ‘legal scholarship’ as it is more usually described) to researchers from the other component disciplines within the
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Fundamentals of Research Methodology PSYCH540 February 25‚ 2011 Fundamentals of Research Methodology In the world individual are living today‚ information and‚ research are easy to gain through many sources. Just by a touch of a button individual can gain access to studies and investigate any given topic. Scientific method‚ on the other hand it is hard to study psychology. In this paper I am going to discuss science of psychology‚ also explain the scientific method‚ distinguish between
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How does TripAdvisor affect the hospitality industry? This report is going to research the affects TripAdvisor has on the hospitality industry. TripAdvisor is the world’s largest travel site‚ it enables potential customers to see other opinions before they part with their cash. TripAdvisor has over 60 million visitors per month looking through over 75 million reviews of hotels and restaurants. The site operates in 30 countries worldwide making it a powerful and unstoppable force. Tripadvisor
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