can help you to make the best possible decisions. What kind of information is available and how do we sort through it and use this information? In the hospitality industry the amount of information received everyday is overwhelming‚ and it isn’t possible for staff to be able to sort through it and organize it properly. In the hospitality industry the information technologies are the tools that the staff uses to sort and manage the information and the balanced score card is just one such tool. The
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as a quiet month for the hotel industry and by implementing yield management strategies such as decreasing prices during this time‚ this has increased overall occupancy. Knowles (1998) believes that the three main sources
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includes factors that influence the organisation but are out of its direct control. The micro-environment is often determined by the industry the organisation operates within. Competition becomes a critical influencing factor. Johnson et al (2002) states that managers should understand the competitive forces that exist between organisations in the same industry because this will determine its attractiveness. De Swaan Arons‚ et al (1999) refer to Porter’s Five Forces framework as a tool to assess
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Company Information It is all in the name and “Legacy Hotels” is the name and objective of Legacy Hotels Group which was launched by Datuk Yong Hen Young in November 2011. Datuk Yong‚ has spent many years working within the hospitality industry holding both management and executive positions. He has an extensive range of experience in delivering and managing hotels to achieve the highest standards of service to both domestic and foreign tourists. Datuk Yong Hen Young A visionary who worked
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Marketing plan Duong Khang Thanh NTT Institute of International Education 6th Jan 2012 Individual Assignment International School of Hospitality Studies Contents I. Introduction 3 II. SWOT analysis 4 Strengths 4 Weaknesses 5 Opportunities: 6 Threats : 7 III. Marketing plan 8 Marketing objectives 8 Recommendations : 8 Promotion activities 9 Marketing plan evaluation 11 Bibliography 12 I. Introduction Located at 253 Nguyen Van Troi street‚ a focal point of the bustling Phu
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....................................………………………………................ 4 2. Benefits of Revenue Management...............................................................................4 3. Implementation of Revenue Management in the Hotel Industry.................................5 4. Revenue management Tactics in Economic Downturn............................................... 8 5. Conclusion......................................................................................
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How to Improve Hospitality in Vietnam Quynh Dang San Jose State University September 9‚ 2013 I am originally from Vietnam‚ where my parents own a small restaurant in Da Lat city. I am currently enrolled in a BS degree in Hospitality Management. This semester‚ I want to explore how to apply the successful policies and procedures of the hospitality industry in USA to Vietnam so that Vietnam can become a dominant force in global tourism industry. The essential principles
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“The hospitality industry will no longer be able to ignore its environmental responsibilities as it will have to respond to a number of pressures. For example‚ the “green tourist” will demand “green” accommodation; legislation with regard to the disposal of waste has implications for the hospitality industry; and the continued increase in energy costs will necessitate reduction in usage.” Therefore‚ the Environmental Management System is becoming more known in the tourism and hospitality industry
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The hospitality industry has evolved and continues to evolve through the process of market segmentation. The more the hospitality industry comprehends the discerning taste and preference of the guest population‚ the further the market becomes segmented as a result. The need for market segmentation is more prominent in the hospitality industry now because of the rapid changes in customer needs and the vast amount of product offerings. One facet of market segmentation in the hotel industry is the
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businessman who has a deep affection to the Philippines. He was amazed in the Filipino culture and how the Filipino people deal with other people. He found Philippines a very hospitable country. After a long planning‚ he came up with a business in hospitality industry. At late 60’s he introduced his first business‚ a lodging house. And unexpectedly‚ it attracted many people. It became popular because of its uniqueness and also because of the blend of the modern style in Filipino culture and its sweet ambiance
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