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    HOSPITALITY IN THE GLOBAL VILLAGE The world has reduced to a global village. It is no more just defined by countries and continents. People are connected across the globe through the Internet and World Wide Web. On the Internet‚ physical distance is even less of a hindrance to the real-time communicative activities of people‚ and therefore social spheres are greatly expanded by the openness of the web and the ease at which people can search for online communities and interact with others

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    Self-Assessment on Leadership Competencies2 Directions: Please review the competencies listed below and rate your skills. The scale is: Clear Development Need 1 Strength 2 3 4 5 Character: Displaying high integrity and honesty 4 Avoids saying one thing and doing another (i.e.‚ “walk the talk”) 3 Acts consistently with their words 5Follows through on promises and commitments 4 Models the core values 4Leads by example Personal Capability: Technical and professional expertise 2 Is sought by

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    Hr as Competency Developer

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    Human Resource Management It is the art and science of acquiring‚ motivating‚ maintaining and developing people in their jobs in light of their personal‚ professional and technical knowledge‚ skills‚ potentialities‚ needs and values in synchronization with the achievement of individual‚ organization‚ and society’s goals. Functions of a Human Resource Manager * In charge of the management of an organization’s workforce‚ or human resources * Responsible for the attraction‚ selection‚ training

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    When Faculties Merge—Communicating Change A line manager directs the work of employees and makes sure decisions without consulting anyone. On the other hand‚ Senior Managers give the managers the authority to advise other managers or employees. They create staff authority functions to support‚ assist‚ advice‚ and to reduce some of the informational burdens that the line managers have. Line managers in many organizations also carry out activities that have traditionally fallen within the

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    1. Briefly explain the functions and key characteristics of each of the above noted sectors of the hospitality industry and related industries Accommodation: the key characteristics of a resort manager is to ensure reception is ran appropriately‚ opening and closing at correct times‚ with high levels of customer service during all hours of business. A resort manager must be actively involved in recruitment and compile with department rosters‚ and most of all must implement work place health and

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    Cultural Competency in the Workplace Today ’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr

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    hlst.ltsn.ac.uk/johlste Finding the Hospitality Industry Paul Slattery (paul.slattery@drkw.com) Dresdner Kleinwort Wasserstein 20 Fenchurch Street‚ London‚ UK. DOI:10.3794/johlste.11.7  Journal of Hospitality‚ Leisure‚ Sport and Tourism Education Abstract Some academics from the UK have published a conception of hospitality‚ which they argue is the basis for the understanding of the hospitality industry and for teaching and research in hospitality management (Brotherton‚ 1999; Lashley‚ 2000; Lashley

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    Cooking Competency

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    "Food establishment" means an operation where food is processed‚ packed‚ canned‚ preserved‚ or frozen . Health Regulations - Food Establishments Food handlers Every person directly handling unwrapped or unprotected food shall keep clean and wear clean‚ light-colored‚ washable clothing while on duty. Adequate dressing space shall be provided apart from any room in which food may be opened to contamination. Toilet rooms are not considered adequate quarters to be used as dressing rooms. Such

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    Cultural Competency and its Role in Patients’ Management and Recovery Culture is defined as the beliefs‚ language‚ values and beliefs that are shared by people in a specific society and cultural competency while is not easy to define precisely enough to make into actions it’s defined as a “set of congruent behaviors‚ attitudes‚ and policies that come together in a system‚ agency or among professionals and enable that system‚ agency or those professions to work effectively in cross-cultural situations”

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    Personal Competencies

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    Emotional competence Emotional competence is what the results and enhances our personality and performances. It also helps to us to increase our life’s qualities. Our emotional competence shows how much of that potential we have translated into on-the-job capabilities." ( David Goleman‚ Working with Emotional Intelligence ). Emotional Intelligence influences our potential for learning the practical emotional such as personal competence. Personal Competence Diagram 1.1 Personal Competence Chart

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