1. ICT APPLICATION TOOLS - INTRODUCTION ICT has beyond doubts made huge contribution to the development of hospitality and tourism services. Due to the advancement in technology‚ the fierce competition and also due to the complexity of the hospitality and tourism markets‚ organizations from all over the world now depend almost on the use of ICT to plan‚ manage and market their services. There was a time when organizations would depend on using effective BPOs also known as call-centres to reach
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In just a couple of pages into Book 1‚ we see the ritual of hospitality where Athena‚ “gripping her bronze spear‚” and to world she looked like a‚ “stranger now‚ like Mentes‚ lord of the Taphians (Fagles 81). So to the world‚ Athena is a man now and the first to sees her is Telemachus and to welcome her‚ he say‚ “Greetings‚ strangers! (Fagles 81).” And Telemachus insisted on this stranger to have supper first‚ and then ask what the stranger wanted. It was not just Telemachus who was welcoming to
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The world and business activities are gradually becoming more globalized as many firms extend their operations into overseas markets. With the advent of globalization‚ there are more influences than ever on the hospitality industry. Put simply‚ this means that people share their cultures with others. International hotel chains have been growing and because of this‚ the number of people engaged in foreign business markets has increased. An overseas assignment is an increasingly common career experience
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PART A (30 Marks) Time: 60 minutes INSTRUCTIONS: Answer ALL questions. Use the OMR sheets provided. 1. Any paid form of non-personal communication about an organization‚ good‚ service‚ or idea‚ by an identified sponsor is called________________. A. sales promotion B. personal selling C. advertising D. public relations 2. Which of the following is the factor that should be considered when setting a budget? A. Stage in the product life
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other materials. In this work‚ Mg/Al hydrotalcites prepared by two methods using inorganic (HC) or organic (HS) chemical reagents‚ along with mixed oxides produced by calcination of these products (HCC and HSC) were mixed with titanium isopropoxide to obtain hydroxide-TiO2 compounds (HCC-TiO2 and HSC-TiO2) to test their photocatalytic activity compared with solutions of 10 mg/L phenol (120 min‚ λUV=254 nm‚ 4 and 8 w). The materials obtained were characterized by different techniques. The results of
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Unit HSC 025 The role of the social care worker Criteria Ref Outcome 1 Understand working relationships in health and social care. 1 The learner can: Explain how a working relationship is different from a personal relationship. Working Relationship: is a relationship that you have with colleagues‚ management‚ and others within your organisation. It is formed within the confines of your working role and must be kept to a professional manner. It is formed within working policies and procedures
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HSC 2028: Move and position individuals in accordance with their plan of care All outcomes in red are observations to be carried out by assessor. The information given indicates the types of things assessor will be looking for Outcome 1 Anatomy and Physiology of a human body in relation to the importance of correct moving and positioning of individuals Body joints are where two bones meet. Joints help enable our bodies to move. Types of joints * Ball and socket joints: are the most mobile
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HSC BIOLOGY TOPIC 2: BLUEPRINT OF LIFE HSC BIOLOGY TOPIC 2: BLUEPRINT OF LIFE 1) Evidence of evolution suggests that the mechanisms of inheritance‚ accompanied by selection‚ allow change over many generations. 1.1.1 Outline the impact of evolution of plants and animals of: * Changes in physical conditions in the environment * Changes in chemical conditions in the environment * Competition for resources
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Hospitality Supervision and Training Skills Assessment 3 Matriculation Number: Word Count: 2325 Turn It In ID Number: INTRODUCTION - The report consists of The Courthouse hotel ‚ which starts with the problem of staffing and discusses about the “Recruitment; The Lack of Motivation; The Lack of Communication ; The Lack of Training; The Time Management; & Security” ‚ then it has the Motivation & Training Strategy the problem and strategy plan how to overcome
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Restaurant Management System What are the 4 main offerings (Components) of the Restaurant Management System? Point of Sales - front of house Inventory and Menu management systems- back of the house Reservations and table managements - front of the house Back office applications and interfaces Why POS? The physical location at which goods are sold to customers. Input and output devices used by restaurant employees to accomplish their daily activities. What are the functions of the POS
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