7/3/2011 Subject : Work practices and the prevention of Food Poisoning To all staff and employees‚ The following criteria must be followed at all times in the vicinity: Personal hygiene Try to avoid touching your mouth‚ nose‚ ears‚ eyes or any body opening as these areas contain harmful micro-organisms. If you do touch any of these areas including jewellery‚ make sure you wash your hands before touching any food‚ utensils or linen. Jewellery should not be worn in any circumstances except a wedding
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Service means the process aimed at meeting customer expectations‚ which is fundamentally based on the direct or indirect interaction of the customer and the supplier. The result of the service typically manifests itself in an intangible form. Service quality is a way to manage business processes in order to ensure total satisfaction to the customer on all levels (internal and external). It is an approach that leads to an increase of competitiveness‚ effectiveness and flexibility of the entire company
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The Art of Design in the Hospitality Industry Abstract Interior design has only just recently become an essential part of the hospitality industry. It gives a sense of brand identity in some cases and in some cases‚ the design of a hotel may be the sole reason for choosing a certain hotel above others. Thanks to the internet and social media‚ it has become increasingly easy for customers to make known what they like and don’t. Design is an important factor when it comes to guests choosing
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Subject: Professional Ethics and Responsibilities Session 1-4 ------------------------------------------------- Content: Introduction to Profession‚ Professional‚ Professionalism‚ Ethics‚ Theories of Ethics‚ Code of Ethics for Designer Define Profession‚ Professionals‚ and Professionalism. Explain three fundamental elements of profession. Explain six characteristics of professional styles. What are the responsibilities of designer to his / her client? Profession: A profession is an occupation
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Human Resource Management in Hospitality Industry One of the most important departments of any hotel staff is human resources management. Proper human resources management can be the difference between a really well run hotel and a poorly one hotel. The human resources manager can control almost the whole feeling and presence of the entire hotel. This makes the importance of human resources management for hotels very evident. Managing human resources in the hospitality industry presents special challenges
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UNDERSTAND THE CURRENT STRUCTURE OF THE HOSPITALITY INDUSTRY 1. Demonstrate the diversity of the hospitality industry explaining how it has achieved its current complexity‚ scale and scope. The hospitality industry has a lot of different sectors. It is commonly split into the 14 different sectors. Hospitality Services Tourist‚ Tourism Hotels Self Catering
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INDIVIDUAL ASSIGNMENT Question 4 NG CHAUR YANG 111061121 Lecturer: Dr. Kenneth Question 4 Discuss the statement in detail within the context of the Malaysian environment. Professionalism cannot be taught by regurgitating the IEM Regulations on Professional Conduct nor by memorizing a set of rules. Do you agree with the statement and why? The IEM‚ which known as Institute of Engineer Malaysia‚ was established in 1959 and it had a marked influence on the engineering profession in the country. It primary
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agreed to undertake a joint project to review the Code of Ethics. The Code of Ethics is supported by the Code of Professional Conduct for Nurses in Australia. While the Code of Ethics focuses on the ethics and ideals of the profession‚ the Code of Professional Conduct identifies the minimum requirements for practice in the profession‚ and focuses on the clarification of professional misconduct and unprofessional conduct. The two Codes‚ together with published practice standards‚ provide a framework
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The new system platform is designed for hospitality industry and offers a comprehensive and integrated suite of software‚ modern solutions based on cloud technologies and hardware. This system is also an excellent example of the use of integrated solutions technology and software owned by Oracle. Using the integrated technology and cloud environment‚ Oracle Hospitality brings unique technology package‚ software and scalability‚ helping customers by: • Overtaking
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EXECUTIVE SUMMARY Study Objectives: To investigate the broad topic of professional ethics. Study Logistics and Methodologies: In an attempt to be fully comprehensive- we have decided to study a number of sub-topics under the broad heading of professional ethics. This paper will be separated into the following categories: psychology; statistics; management and accounting; law; journalism and medicine. In each of the sub-categories‚ we will outline the various codes of ethics and briefly
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