The Indian Hotels Company Limited Analyst Meet Results for the Half Year ended September 30‚ 2012 November 6‚ 2012 1 Disclaimer These presentations contain forward-looking statements within the meaning of applicable securities laws. Similarly‚ statements that describe our business strategy‚ outlook‚ objectives‚ plans‚ intentions or goals also are forward-looking statements Forward-looking statements are not guarantees of future performance and involve risks and uncertainties and other
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BUSINESS PLAN OF SUNSET PARADISE HOTEL OWNED BY GOLDEN WINGS AIRLINE COMPANY BY PORTO TEAM 1 EXECUTIVE SUMMARY Introduction The long term goal of Sunset Paradise Hotel is to become the best choice in Barcelona‚ Rome and Antalya for temporary lodging by creating a differentiated experience capitalizing on personal service‚ the historical nature of our building‚ and its unique locations in one of the most attractive places in Europe and Turkey. We plan to be more than just lodging and accommodation
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TOURISM INDUSTRY PRACTICES: HOTEL AND RESORT (300 HOURS) A narrative report presented to the faculty of College of Hospitality Management and Tourism Palawan State University Puerto Princesa City In Partial Fulfillment of the Requirements for The Degree of Bachelor of Science In Tourism By Frances Olive A. Figueroa Fernandez St. Bgy.Milagrosa Puerto Princesa City Palawan‚ 5300 Philippines Mobile #: 0909-7384-901 E-Mail: francesolivefigueroa@gmail.com FRANCES OLIVE A. FIGUEROA Affiliation
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RESEARCH Close second half 2011 BALI HOTEL MARKET OVERVIEW HIGHLIGHTS Both domestic and international passenger arrivals in Bali continued on their growth path‚ marking a record high for the fifth consecutive annual increase since 2006. Following the success in hosting the ASEAN Summit in November 2011 and government efforts to improve infrastructure‚ Bali is set to aim for three million foreign tourist arrivals in 2012. On a cumulative basis‚ foreign arrivals continued to demonstrate
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Rang Ne Ha Enterprises 23 Jurong West Street 41 Singapore 627142 September 20‚ 2010 Hotel Browns 20 Brown Pinoy Street Cebu‚ Phillippines P. O. Box 1094 Dear Sir/Ma’am‚ I am Mr Chong Chin Chian‚ Frankie‚ the HR manager of Rang Ne Ha Enterprises. Our company has decided to organise a retreat at your hotel on the 20th of December‚ 2010‚ for a duration of seven days‚ possibly more‚ for an approximate number of three hundred people. However‚ prior to our confirmation‚ we need to enquire
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Hilton Hotels: Brand Differentiation through Customer Relationship Management Background Hilton Hotels is one of the biggest players in the US lodging industry. It contributes to about 9% of the total rooms in US lodging market. It has presence in over 78 countries with more than 2500 hotels. Lodging industry is highly capital intensive industry‚ so to reduce capital expenditure Hilton Hotels opted for self-owned Hotels as well as franchising model with the real estate owners. One of the key features
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C H A P T E R 2 Hotel Organization and the Front Office Manager O P E N I N G D I L E M M A CHAPTER FOCUS POINTS ■ Organization of lodging At a recent staff meeting‚ the general manager of The Times Hotel asked if anyone wanted to address the group. The director of housekeeping indicated he was at a loss in trying to work with the front desk clerks. He had repeatedly called the desk clerks last Tuesday to let them know that general housecleaning would be performed
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energy and to products from a sustainable social. But there is still more like sustainable tourism‚ sustainable business‚ sustainable management‚ sustainability hotel and so on. Green Hotel is an important part and content of sustainable development. So‚ Let us discuss the important part is related to sustainability hotel. Why hotel should think and act green? Following the rapid development of global economy. People’s values changed. Because of the global “green wave” driven‚ environmental
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by public sector that is responsible for following the corporate performances. Accor Group is one of the multinational companies which focus on the ethical practices in operating business. Accor Group is the world’s giant hotel operator in 92 countries with 3‚500 leading hotels such as Sofitel‚ Novotel‚ Mercure and etc. Accor Group provides a wide range of services from luxury to budget for global clients. According to the business operation‚ Accor Group hires 160‚000 employees worldwide. In order
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The Analysis of Customer Relationship System of Hilton Hotels & Resorts 2013-12-8 Contents THE ANALYSIS OF CUSTOMER RELATIONSHIP SYSTEM OF HILTON HOTELS & RESORTS ........................................................................................................................................................................ 1 1. INTRODUCTION OF THE COMPANY 3 2. INTRODUCTION OF ONQ AND CRM 3 3. STRENGTHS OF CRM (ONQ) 5 4. DISADVANTAGES OF CRM (ONQ) 5 5. INFORMATION
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