This is a 5-star hotel. The name of the hotel is Senvell Hotel. It provide normal rooms‚ themed rooms and so on. It has fitness facilities with high standard and it had a strong hotel team. The hotel want to reach the goal that the customer feel like stay at home when they stay in the hotel. 2.0 Purpose of Report Reports can cover a wide range of topics‚ but usually focus on transmitting information with a clear purpose‚ to a specific audience. Our report aims to crate a 5-star hotel. And through the
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Background of the Study A hotel is equivalent to a “home away from home” service. But how can you feel at home if the service and the establishment itself do not comply on what you need and the services you want? Reading some reviews on the net and some blog sites caught our attention to conduct research about the complaints (services and establishment) on the newly established hotel at the Fort- the Best Western Premier F1 Hotel. We are comfortable in doing a research on the hotel because we’ve been there
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Housekeeping Management | Managing the Housekeeping Department | | | Namaste Tower Namaste Tower is under construction in Mumbai and on course to reach completion by 2015. It will stand as a landmark structure‚ representative of the burgeoning economic and cultural significance of India. Standing at 62 stories‚ the impressive tower will be one of the tallest in Mumbai‚ and will include a 350 key luxury hotel‚ office space‚ shops and a rooftop restaurant. The traditional Indian
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1. Introduction………………………………………...5 2. Hotels……………………………………………….5 3. History Of Hotels…………………………………..6 4. Eco- Friendly……………………………………….7 5. The Origin…………………………………………..7 6. Ecotels……………………………………….............8 7. ECOTEL Certification Services…………………...10 8. Eco Friendly Concept………………………………11 9. First World Ecotel………………………….............12 10. First Ecotel In India………………………………..13 11. Housekeeping ………………………………………13 12. Housekeeping and Eco-Friendly…………..............15 13. Eco Friendly Amenities Products
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best training is the question; in the hospitality industry‚ each sector has a specific training required in order to obtain the best results possible in the field. In her article “Training the Heart of the Hotel”‚ Lizz Chambers develops a number of points in her approach to training housekeeping staff; the article is structured on real-life experiences and not just theories or advices‚ hence interesting the reader in her topic as well as in her occupation‚ more specifically. Nevertheless‚ this article
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posed in Rooms Division; which are specifically the Housekeeping and Front Office departments. As these two departments are one of the key functions in any hotel‚ because the first contact or impression the guest would experience would be from the moment they enter the hotel. The next unforgettable experience would be the room they would be staying at; it could make or break the guests’ impression of the hotel. Basically‚ if the Housekeeping did not do a good job in cleaning the room or if the
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Pause Housekeeping has a schedule to keep and a goal to reach. But they must remember this is their schedule‚ not the guest’s. A pet peeve of Hoteliers is when cleaning staff is too quick to enter the room. According to the Hospitality School‚ it is important to knock and wait 10 seconds (10 Mississippi’s) for a response‚ then knock again announcing who you are. Open the door slightly to make sure the coast is clear. If your staff heeds this rule of thumb‚ they won’t find themselves‚ the hotel‚ and
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Introduction to Housekeeping OBJECTIVES: In this chapter you will learn to – •Explain the importance of good housekeeping for customers‚ employees and the hotel. •Learn housekeeping quality control •Discuss key positions within the department‚ their responsibilities and organization Efficient Management of Housekeeping: • Efficiently managed housekeeping departments ensure the cleanliness‚ maintenance and aesthetic appeal of lodging properties. • The housekeeping department not only prepares
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A HOTEL PRACTICUM REPORT ON IVORY HOTEL AND SUITES Buntun Highway‚ Tuguegarao City‚ Cagayan‚ Philippines April 23‚ 2013 to May 18‚ 2013 In partial fulfillment of the requirements for the course HIM 71 Hotel Practicum (OJT) For the degree in Bachelor of Science in Hospitality Industry Management COLLEGE OF HOSPITALITY INDUSTRY MANAGEMENT Cagayan State University Andrews Campus‚ Tuguegarao City SUBMITTED TO: CRISTINA S. SORIANO SUBMITTED BY: ANDREA S. LACAMBRA SUBMITTED
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sources used A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone‚ an alarm clock‚ a television‚ a safe‚
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