Case 3-1 HOTEL CONTINENTAL In July 1989‚ Mr. Oscar Mendoza‚ owner of Triumph Tours read in the newspapers anadvertisement for the leasing of Hotel Continentals facilities. During the last six months‚ OscarMendoza has been seriously thinking about operating a hotel to complement his travel agency business.Oscar Mendoza had been experiencing difficulties in getting hotel accommodations for his tour groupssince last year during the peak travel months of December‚ January‚ July and August.Hotel Continental
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HOTS 1. Introduction Crystal Hotel is a quality 3-star hotel‚ which has been operating for three years since taken over by a new management team. The goal for the new management team is to improve the hotel’s reputation‚ market share and financial performance in a competitive market area. This report consists of two main sections. First section is to analyse the objectives‚ strategies and outcomes of the business for first three years in detail. Secondly‚ a financial analysis such as total revenue
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Baber Mahal Villas: An Exemplary Quaint Boutique Hotel in the town A newly established high-end boutique hotel set in the existing architectural haven of Baber Mahal Revisited seeks to provide quality service on par with the beauty of Nepal The idea of starting the venture germinated when Virat SJB Rana‚ an investment banker at Delhi KPMG together with his brother Varun SJB Rana‚ graduate of Bachelors of Architecture from Washington State University in USA‚ and Masters in Architecture design and
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Group Assignment Topic: HR Planning at the City Hotel Background The City Hotel has been having some difficulties around recruiting kitchen assistants‚ waiting and bar staff due to local competition and the unsociable working hours‚ compounded by the fact that local transport is not readily available at these times also. They have also identified issues with lack of availability of chefs and receptionists due mainly to the skill levels and
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SWOT analysis of Hilton hotel Strengths • Hilton Hotel Corporation (HHC) is a well established organization and industry leader in the hotel‚ hospitality and gaming industry • HHC is well diversified across the industry with hotels in the high end‚ business and mid-priced classes in their product mix • HHC also possesses solid integration features such as owning the companies that manufacture its furniture and has invested in online reservation travel enterprises Weaknesses
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CUSTOMER SATISFACTION IN HOTELS IN CAPE TOWN MBUNGWANA CHRISTINE LUNGISWA 2009 CUSTOMER SATISFACTION IN HOTELS IN CAPE TOWN by MBUNGWANA CHRISTINE LUNGISWA Dissertation submitted in fulfilment of the requirements for the degree Master of Technology: Quality in the Faculty of Engineering at the Cape Peninsula University of Technology Supervisor: A Bester Co-supervisor: Prof. Dr. J A Watkins D. Phil.‚ D. Com.‚ Ph. D. Bellville November 2009 ii DECLARATION I‚ Christine Mbungwana‚ hereby
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Prof. Thomaï Serdari MKTG-GB.2127.S.30.S13 “Luxury Branding: Brand Thinking and Experience” Rosewood Hotels What are the pros and cons of moving from individual brands to a corporate brand? Rosewood hotels were built on the premise that they provide iconic luxury hotels each with their unique distinctive characteristic that represents the local culture. This one-of-a kind approach was what differentiated them from other chain-like competitors. By adopting a corporate
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Memo on Moscow Aerostar Hotel issues; HR Problem Statement: Moscow Aerostar’s lack of cultural understanding has translated into faulty recruiting‚ training‚ and incentive building practices‚ which has produced an environment of de-motivated‚ unproductive Russian employees‚ unsuccessful managerial talent development‚ and a company without cohesive/identifiable core values. There is adverse impact on the budget and a threat of long-run non-sustainability in the Russian hotel market. Situation:
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Case Study: Hotel Continental Prepared by: William Andrew G. Bulaqueña Ricci A. Tilos Nympha Marie R. Rubin Sheila Mae N. Chua Tristram A. Gamo John Paul T. Antiquiera Safie Jane M. Ayco MGT 12-G Prepared for: Asst. Prof. Dina Wong – Remoto HOTEL CONTINENTAL In July 1989‚ Mr. Oscar Mendoza‚ owner of Triumph Tours read in the newspapers an advertisement for the leasing of Hotel Continental’s facilities. During the last six months‚ Oscar Mendoza has been seriously thinking about
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Waterfront Mactan Casino Hotel‚ Inc. (WMCHI) ANALYSIS OF FINANCIAL PERFORMANCE Profitability Analysis 2008 0.084266313 0.046495453 0.009816935 0.027953925 2007 0.115098173 0.042234313 0.018062622 0.054801237 Profitability Analysis Return on sales Return On Assets Return On Equity WMCHI’s net income for 2008 improved by .004 points‚ but reflected a 50% decline on its ability to use its assets as a source of revenue. Moreover‚ because of the company’s heavy reliance on borrowings from financial
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