Cornell Hospitality Quarterly http://cqx.sagepub.com/ Hotel Guests ’ Responses to Service Recovery: How Loyalty Influences Guest Behavior Pablo Zoghbi-Manrique-de-Lara‚ Miguel A. Suárez-Acosta and Teresa Aguiar-Quintana Cornell Hospitality Quarterly published online 28 November 2013 DOI: 10.1177/1938965513513348 The online version of this article can be found at: http://cqx.sagepub.com/content/early/2013/11/27/1938965513513348 A more recent version of this article was published on - Mar
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ID: XXXXXXXX Report Title: INTERIM REPORT Date: 28/11/07 Module Tutor: David Tucker Word count: 756 (Excluding references) Index Page 1.0 Working Title 3 2.0 Background Information 3 3.0 Nature of Submitted Work 3 4.0 Aims and Objectives 3 5.0 Initial Literature Review 4 6.0 Research Methodology 8 7.0 Data Analysis and Presentation 8 8.0 Chapter Headings 9 9.0 Time Schedules 10 INTERIM REPORT: 1.0 Working
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A HOTEL PRACTICUM REPORT ON IVORY HOTEL AND SUITES Buntun Highway‚ Tuguegarao City‚ Cagayan‚ Philippines April 23‚ 2013 to May 18‚ 2013 In partial fulfillment of the requirements for the course HIM 71 Hotel Practicum (OJT) For the degree in Bachelor of Science in Hospitality Industry Management COLLEGE OF HOSPITALITY INDUSTRY MANAGEMENT Cagayan State University Andrews Campus‚ Tuguegarao City SUBMITTED TO: CRISTINA S. SORIANO SUBMITTED BY: ANDREA S. LACAMBRA SUBMITTED
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Health Care Management Internship Experience Labovitz School of Business and Economics University of Minnesota Duluth Description of the Program The purpose of the internship program is to provide juniors and seniors with an opportunity to enhance and apply what they learn in their academic program while working in a health service organization. Students are pursuing a degree in business administration and are majoring in health care management. Those that enroll in the Labovitz School of Business
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Glenn Water Drive Apt 205 Ridgeland SC 29936 Officer’s action/observation: Officer LESSANE arrived at the incident location and made contact with the complainant. Officer LESSANE then gathered the above pertinent information needed to complete this report. I then conducted a property check around the vehicle. Upon checking the property‚ Officer LESSANE observed oil on the front windshield‚ hood‚ roof and driver side front window‚ of a white Chrysler Town & Country van. Officer LESSANE did not observe
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FORMAT OF INTERNSHIP REPORT For MBA (Marketing) 1. Title page The title page of the report will include: i. Name of the organization ii. Name of the internee‚ Student ID and session iii. Submission date of internship report iv. Name of the University 2. Letter of Undertaking You are required to fill in the Letter of Undertaking provided in the ‘Downloads’ tab on VULMS of the course and attach here the scanned copy after signing it. 3. Scanned copy of the internship certificate (provided
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UNION CHRISTIAN COLLEGE ON-THE-JOB TRAINING / PRACTICUM WEEKLY REPORT Name of student Trainee: DIANE CHERISSA CARULLA Name of Company: HOLCIM PHILIPINES |Date |DAILY ACCOMPLISHMENTS | |Apr 22 |Orientation on what will be my duties on the department that I was assign on. Sir Jayson introduces the | | |different PPE that will be issued to contractors and
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SAMPLE CLINICAL ASSESSMENT REPORT identification data Name : Johan Dollah Age : 35 Date of birth : 16 February 1976. Sex : Male Race : Malay Education : Degree in Computer Science‚ Australia Occupation : Computer programmer at NEXIS Communications Marital Status : Married with three children pROBLEM Chief Complaint Mr Johan experiences symptoms of panic attack when he feels self-conscious in front of other people when performing certain tasks. He reported
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learned lots of knowledge by doing my assigned task. I was assigned in Concierge Department‚ in Concierge Department we are responsible in taking care of the baggage and other things of our guest. In 38 days of staying and having an OJT in Mariott Hotel and Resorts‚ I learned the importance of great impression. Because in our industry which is the Tourism Industry‚ our impression to our guest is very important. Just “show simple smile‚ be friendly and approachable with them it will give a good impact
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A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone‚ an alarm clock‚ a television‚ a safe‚ a mini-barwith snack foods and drinks‚ and facilities for
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