I recently along with my best friend- checked in for a 2-night stay in the Fota Island Resort. We were on a short relaxing break away from a Sunday to Tuesday. Upon arrival the lobby of the stunning and luxurious hotel‚ we we’re pleasantly welcomed by a very mannerly receptionist at the front desk. It was just after 7:30pm we arrived and en route to our room‚ we both remarked on the lovely fragrance smell that filled the hall. After dropping our luggage at the room. We quickly decided to venture
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Forte Hotel Design Exercise Forte Executive Inn - Combines the ambiance of a European hotel with American functionality Target group: European and American business travellers Top three reasons for business travellers: Price‚ location‚ brandname Midprice hotel‚ 100/night 60% of american business travellers are men preferences: price‚ location convenience 40%woman preferences: cleanliness‚ safety BUT unique attributes encourage repeat visits Survey: 30% of business travellers
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ladies and gentlemen taking care of ladies and gentlemen IS THERE A ROOM IN THIS DYNAMIC INDUSTRY FOR YOU????? “OF COURSE! OUR BUSINESS IS SERVICE.” What is service? What is the secret being the best?-(asked t the General Manager of Oriental Hotel in Bangkok) SERVICE‚ SERVICE‚SERVICE SERVICE Webster’s New World Dictionary -the act or means or serving To serve is to: “provide goods and services for”&“be of assistance to.” With thousand of guest encounter each day‚ it is critical
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Hotel industry is a place often times visited by travelers and with a large number of population who love to rest and relax by lodging‚ taking reception in parties‚ anniversaries celebration‚ birthday‚ weeding‚ business meetings and seminars for they are looking for a nice and convenient location where they can hold the event By this hotels are mushrooming in the City. Hotel is first being establish in 1850’s the first hotel build in the Philippines name Hotel Del Oriente in Binondo Manila. the
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Lodging’s recovery continues‚ driving fewer vacancies and higher rates‚ particularly among hotels in higher-priced segments. Our outlook anticipates a 5.5% RevPAR gain in 2013‚ improving to 5.9% in 2014 with stronger economic growth. Group bookings for 2014 have improved‚ supporting gains relative to this year. Construction activity has resumed‚ but is still at low levels. Occupancy levels at hotels in higher-priced segments are ahead of prior peak levels‚ real RevPAR is above its long-term
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Journal of Management and Sustainability; Vol. 2‚ No. 2; 2012 ISSN 1925-4725 E-ISSN 1925-4733 Published by Canadian Center of Science and Education The Advantages of Green Management for Hotel Competitiveness in Taiwan: In the Viewpoint of Senior Hotel Managers Ying-Chang Chen1 & Yu-Ta Chen2 1 Department of Hotel and Restaurant Management‚ Ching Kuo Institute of Management and Health‚ Keelung City‚ Taiwan (R.O.C.) 2 Department of International Business‚ Kainan University‚ Taoyuan
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customer needs and the vast amount of product offerings. One facet of market segmentation in the hotel industry is the unique consumer segment. The idea of a unique consumer segment is relatively new in the industry which opens the need for repositioning. By identifying a unique consumer segment‚ a hotel can focus on and penetrate a non-traditional market encompassing guest centered focus hotels. Traditional customer segmentation approaches will be replaced by personalized service spectrums and
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A Project Report on TELEPHONE BILLING SYSTEM CONTENTS 1) Introduction i) Introduction of the Project ii) Objective of the Project 2) System Analysis i) Introduction ii) Existing System iii) Drawback of the Existing System iv) Proposed System v) Objective and Advantage of Proposed System vi) Software Requirement Specification vii) Data Flow Diagram viii) Gantt Chart 3) System Design i) Introduction
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The Leela Palaces‚ Hotels and Resorts is an Indian luxury hospitality group founded in 1986 by Captain C. P. Krishnan Nair‚ who named it after his wife. Currently The Leela‚ as it is commonly referred to‚ is a group of seven luxury palaces and hotels‚ located in Mumbai‚ Goa‚ Bangalore‚ Kovalam‚ Gurgaon‚ Udaipur and New Delhi. The group has plans to open new hotels in Chennai (2012 - September) and later in Coimbatore and Agra‚ Lake Ashtamudi (Kollam‚ Kerala) and Jaipur. Born in an agricultural
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Organization of hotel Individual hotels are usually organized along functional lines‚ with departments grouped according to the particular work activity in which they are engaged. The hotel is divided along functional lines into five administrative departments: rooms‚ food and beverage‚ accounting‚ sales‚ and personnel. The five department heads report directly to the GM. Each department is subdivided into smaller organizational units. These subdivisions represent refinements of the work performed
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