www.palgrave-journals.com/rpm Examining the determinants of room rates for hotels in capital cities: The Oslo experience Christer Thrane Received (in revised form): 7th November‚ 2006 Department of Social Sciences‚ Lillehammer University College‚ 2626 Lillehammer‚ Norway. Tel: þ 47 61 28 82 47; Fax: þ 47 61 28 81 70; E-mail: Christer.Thrane@hil.no Christer Thrane is Professor of Tourism in the Department of Social Sciences at Lillehammer University College‚ Norway. His research interests
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INTRODUCTION TO THE Hospitality Industry SEVENTH EDITION Clayton W. Barrows Professor Department of Hospitality Management University of New Hampshire Tom Powers Professor Emeritus School of Hospitality and Tourism Management University of Guelph John Wiley & Sons‚ Inc. This book is printed on acid-free paper. Copyright © 2009 by John Wiley & Sons‚ Inc. All rights reserved Published by John Wiley & Sons‚ Inc.‚ Hoboken‚ New Jersey. Published simultaneously in Canada. No part of
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A hotel manager is a person who manages a hotel‚ a motel‚ or a resort. This position’s responsibilities and duties vary according to the size of the hotel or resort‚ as large hotels tend to require more management than small ones. Many people love going to hotels‚ they like pampering themselves with all kinds of services that a hotel offers. Services include fast room services‚ relaxing spa‚ clean swimming pool‚ good restaurant‚ and many other facilities. A lot of people do not know how the process
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R EAL WORLD CASE 1 H Hilton Hotels Corporation: D ata-Driven Hospitality ilton Hotels Corporation has learned that customers are more satisfied when they have a problem and the hotel staff takes care of it than if the stay goes flawlessly. Giving hotel staff the information to make critical recoveries is the reason Hilton‚ during one of the industry’s worst downturns in decades‚ piled $50 million into a custombuilt customer relationship management (CRM) information system that has been
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of its people determines the fate of organization. Hence‚ choice of right people and placing them at right place becomes essential. Hiring comes at this point of time in the picture. Hiring is a strategic functions for HR department. The project report is about recruitment and selection process that is an important part of the organization which is considered as a necessary asset of a company. In fact‚ recruitment and selection give a home-ground to the organization acumen that is needed for proper
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A Business Plan On Lemonade Restaurant (It’s more than just a food) Project Concept A Brief Description about the Hotel Our project concept was started with an idea on how if we provide healthy and organic food to the customers for whom we thought of utilizing our own placed farm in the Gujarat itself. As Agriculture is growing in our part of Gujarat we noticed high enrichment on the growing vegetables and spices from our field of farm. Our vision is to provide a healthy and organic food
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Hotel Front Office – Medium Size Hotel Kyle Beers HTT250 August 15‚ 2010 Prof. Israel Johnson Hotel Front Office – Medium Size Hotel How is the front office important to a hotel? The front office of any sized hotel is the brain of the operation. The front office concludes of employees and departments that make the hotel functional. Front office employees‚ such as front desk employees‚ make reservations via phone‚ check-in/check-out guests‚ address all guest questions‚ and suggest activities to
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Placement Skills Development Report As a student undertaking in an industrial placement‚ there are a number of competencies and skills one must quickly learn in order to adapt to the business environment. This report will attempt to outline some important skills needed in the role of a Sales & Business Development Executive for company HotelStayUK and this student’s development in the key areas. Communication: “Fast and accurate communication is required to make a company more efficient
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„visioning and goal-striving‟ and „action and monitoring‟. Even more fundamental to my personal and professional development than such invaluable learnings‚ however‚ is the fact that my placement with Aftercare has enabled me to achieve the over-riding ambition implicit but unstated in my Student Placement Learning and Supervision Contract‚ that of overcoming my previous fears of working with people suffering mental illnesses. In my relative ignorance of mental illnesses following the study
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August 5‚ 2013 Expires June 30‚ 2014] Phone (63 47) 611-0130 Contact Edna Villanueva Email globalservice_08@yahoo.com Island Resort Club Tour Services‚ Inc. Location Subic Bay Freeport Address 110-112 Alpha Bldg.‚ Subic International Hotel‚ Subic Bay Freeport Zone Description: Travel and tours Accreditation TRAVEL AND TOUR AGENCY [Acc. No. TOP-RO3-00001102-2013 dated September 30‚ 2013 Expires June 30‚ 2014] Phone (63 47) 252-3241/3242 (Subic) Phone (63 2) 400-2222 (Manila)
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