business enterprises‚ schools‚ hospitals‚ government and non government services. However‚ some of them are still using manual system. In this regard‚ we acknowledge the value of computerized system. As of today’s generation‚ there are already many hotel existing. One of which is D’ Budgetel that serves private rooms and dormitory type. It is
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Best Western Plus Antel Hotel Vs Holiday Inn Best Western Plus Antel Hotel has a full-service spa‚ an outdoor pool‚ and an indoor pool. Complimentary wireless Internet access is available in public areas. Business amenities at this 3-star property include a business center‚ a meeting/conference room‚ and limo/town car service. This family-friendly hotel offers a poolside bar. The staff can provide concierge services‚ wedding services‚ and event catering. Additional amenities include a children’s
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NAIROBI’S FIVE STAR HOTELS CORPORATE SOCIAL RESPONSIBILITY PROGRAMMES AND THEIR IMPACT ON SOCIETY Kathurima Jane Mutimbi – M.Sc Department: Hospitality Management Supervisors: Dr. Alice Ondigi Dr. Godfrey Olukoye (Late) Corporate Social Responsibility‚ otherwise known as CSR‚ has been defined as the continuing commitment by businesses to contribute to economic development while improving the quality of life of the workforce and their families‚ as well as the local community and society. Studies
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strategies are trend to have higher labor productivity‚ especially in some organizations which require heavy capital (Koch & McGrath 1996‚ 335-354). Therefore‚ Shangri-La have extensive training program to enhance service quality in this upper class hotel. Quality service is the competitive advantage of Shangri-La. It provides training to lead loyal employees to provide the excellent service to all customers. Employee is intangible resource‚ it is difficult and costly to imitate. Therefore‚ it helps
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“All managers should be leaders‚ but not all leaders should be managers.” Do you agree or disagree with this statement? Support your position. Yes‚ I agree about that. Let’s talk about what is manager and what is leader first? Manager is someone who coordinates and oversees the work of other people so that organization goals can be accomplished. Leader is someone who can influence others and who has managerial authority. There is difference between leaders and managers. Managing is about efficiency
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Ethical Decision-Making: Employer Responsibilities and Employee Rights Chapter Objectives: After exploring this chapter‚ you will be able to: 1. Discuss the two distinct perspectives on the ethics of workplace relationships. 2. Explain the concept of due process in the workplace. 3. Define “employment at will” and its ethical rationale. 4. Describe the costs of an EAW environment. 5. Explain how due process relates to performance appraisals. 6. Discuss whether it is possible to downsize
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THE MANAGER: OMNIPOTENT OR SYMBOLIC? How much affect does a manager inflict on an organization’s outcome? There exist two traditional views about this question. * OMNIPOTENT VEIW OF THE MANAGER: According to this view‚ the manager has the ultimate power. They are held responsible for the success or failures of the entire organization. * SYMBOLIC VEIW OF MANAGEMENT: As per this view‚ the outcomes of the organizations are basically influenced by the external factors‚ whereas the
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Design/methodology/approach – The paper is based on research completed for CIPD by The Kingston Engagement Consortium drawing on both quantative and qualitative data collected from member companies over a six-year period of study. Findings – The paper argues that managers need a deeper understanding of how employees are engaging with their work to effectively leverage performance through engagement. It finds that despite much work on engagement‚ the issues of with what and at what level people are engaging is still
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CYAN BLACK Managers can use a variety of carrots and sticks to encourage people to work together and accomplish change. Their ability to get results depends on selecting tools that match the circumstances they face. the primary task of management is to get people to work together in a systematic way. Like orchestra conductors‚ managers direct the talents and actions of various players to produce a desired result. It’s a complicated job‚ and it becomes much more so when managers are trying
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Be the manager question1: What kinds of organizing and controlling problems is Achieva suffering from? 1. Apparently Achieva is operating according to the scientific management which focuses on the work and tends to ignore the employees. The problem in Achieva is that the employees are not feeling appreciated when delivering the work perfectly. This could cause the workers to minimize the amount of effort they’re exerting‚ due to the lack of motivation by the managers. In addition to that‚ the
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