Hotel Receptionist Hotel receptionists are the first point of contact for hotel guests. Hotel receptionists‚ like hostesses in a restaurant‚ are the first contact a person has when entering an establishment. A hotel receptionist gives a first impression of the entire hotel. Attentive‚ personable‚ professional and efficient service make a potential guest feel that they are making the right decision in staying in a particular hotel. A hotel receptionist
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July 17‚ 1981‚ in Kansas City‚ Missouri‚ the Hyatt Regency Hotel held a tea-dance party in their atrium lobby. As the many party-goers stood and danced on the suspended walkways‚ the connections supporting the ceiling rods that held up the second-floor and fourth-floor walkways across the atrium failed. The fourth-floor walkway collapsed onto the second-floor walkway‚ while the offset third-floor walkway remained intact. Both walkways collapsed onto the crowded first-floor atrium. During the time
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Statement of Need Bliss Hotels has fallen behind the times in their lack of a mobile application. Use of mobile applications has boomed in recent years due to the increase of smart phones. Consistent with this boom has been an increase in the number of mobile applications‚ specifically in the hotel industry. Hotels are the perfect businesses to offer mobile applications to their guests. One thing that every guest has in common is that they are traveling. A traveling guest will surely find ease
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1.0 Introduction 1.1 Background of the Study Information System is an integrated set of components for collecting‚ storing‚ processing‚ and communicating information. Business firms‚ other organizations‚ and individuals in contemporary society rely on information systems to manage their operations‚ compete in the marketplace‚ supply services‚ and augment personal lives. Its basis is the interaction between the user and the analyst. It is an open system that allows the inputs and facilitates the
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ON SOCIAL MEDIA MARKETING IN HOTELS ANAND BANDA Associate professor Email: anandnithm@ymail.com Ph: 09553562226 B” – shastra International journal of management. Theme: Marketing. Topic: Marketing of services – A case study on social media marketing in hotels. ABSTRACT Services marketing is marketing based on relationship and value. Marketing of service is different from marketing a product. Hotels as compared to any other businesses
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report entitled’’ Online hotel reservation systems’’. This report examines the problem of hotel reservation.When we make tour in our country.We also discussed on the hospitality’s of all hotels are not same as the internet views.Also discussed on‚very few of those hotels are giving the best service to customar. I hope you find this report satisfactory to reduce this problems. Sincerely yours‚ (Our names and ID) Enclosures Executive Summary: Online hotel reservation systems are
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Curso: Análisis Cuantitativo y Toma de decisiones: Fecha: 09 Marzo 2013 Integrantes: - Mónica Calderón - Mónica Chávez - Mónica Escobar - Julio Jaramillo - Sandra Saco Vertiz Case 3: Positioning the Infiniti G20 EXERCISES 1. Using the data in Exhibit 1 and the associated perceptual mapping software‚ describe the two (or‚ if applicable‚ three) dimensions underlying the perceptual maps that you generated. Based on these maps‚ how do people in this market perceive the Infiniti G20 compared
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THE BENEFITS OF HOTEL GOING GREEN Ong Siang Chong Temasek Polytechnic Abstract This study seeks to find out the some of the benefits of hotels going green. Global warming is an uprising worldwide issue that can cause immeasurable destruction to mankind and the Earth. Environmentalists are encouraging corporations and companies to go green and this does not exclude the hotel industry. There is a rising trend of hotels going environmental friendly through the use of several green technologies
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Regal Carnation Hotel (Guam) Case Analysis Case Introduction The island of Guam is an unincorporated territory of the United States located in the Philippine Sea. Ruled by the Spanish until 1898‚ Guam was ceded to the United States and briefly occupied by Japan between 1941 and 1944. Of strategic significance during the Second World War‚ more than 18‚000 Japanese and 1‚800 U.S. marines died in the U.S. retaking of the island. Following the war‚ the Guam Organic Act of 1950 provided for
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people worldwide and owns and manages about thirty hotels and five luxury cruisers as of 2012. The company was incorporated in the year 1949 by Rai Bahadur M.S. Oberoi to run "Oberoi Group of hotels". The group of companies‚ affiliated through common ownership interest‚ has to offer first class luxury hotels‚ airline catering‚ airport bars and restaurants‚ corporate air charters‚ travel consultancy‚ limousine services and project management. With hotels being spread out in Mumbai‚ Delhi‚ Calcutta‚ Chennai
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