result of planning‚ commitment and perseverance. In my three months of internship at THE APEX CHANDIGARH; I have learned a lot about operations‚ administration‚ marketing and the people working behind the scenes to make THE APEX CHANDIGARH Hotel a rapidly growing hotel. I would like to convey my heartiest gratitude to several people‚ for their support and guidance which helped me complete my summer internship. First and foremost I would like to thank THE APEX CHANDIGARH for giving me an opportunity
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MEASURING PERCEIVED SERVICE QUALITY A Case Study of the Croatian Hotel Industry INTRODUCTION Hotel industry highly competitive Service is important for gaining a sustainable competitive advantage in the marketplace Nature of Service • Multi-dimensional • Hard to measure BACKGROUND Perceived Service Quality • The extent to which a firm successfully serves the purpose of customers (Zeithaml‚ Parasuraman and Berry 1990). • Important attributes: • Cleanliness‚ security
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1 Chapter I INTRODUCTION A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including ensuite bathrooms and air-conditioning or climate control. The cost and quality of hotels are usually indicative of the range and type of services available. Due to the enormous increase
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rationalization a desirable strategy for managing and organizing Junction Hotel in the current economic climate? Discuss your answer with reference to the topic of organisational change. Rationalization is an organisational concept that aims to increase a firm’s productivity‚ as it grows in size‚ through a reorganisation of its current system of operations. Throughout this essay I will be referring to the Junction Hotel case study along with other articles and critiques of the rationalization
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CHAPTER 1 Introduction to Research BB204 Business Research Methods 1 Learning Outcomes After studying Chapter ❶‚ you will be able to: • Describe what research is and how it is defined. • Distinguish between applied and basic research‚ g pp ‚ giving examples‚ and discussing why they fall into one or the other of the two categories. • Explain why managers should and should not do in order to interact most effectively with researchers © 2009 John Wiley & Sons Ltd. www.wileyeurope
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1.0 Introduction 1.1 Background of the Study Information technology performs a great part in our life. More companies now a day used computer-based system in processing every transaction. Information System consists of hardware‚ software‚ procedures and data to be processed. In computer systems‚ process‚ billing‚ and inventory of product are made in ordering system the same as the information system. In other cases‚ it includes databases for storage‚ programs for code and running of programs
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ARCHIVE Good Housekeeping in Industry ARCHIVE Published by the Department of Labour‚ Wellington‚ New Zealand First Published: 1978 (Reprinted from Labour & Employment Gazette) Revised: 1987 ISBN 0-477-03415-2 2 ARCHIVE Contents Contents ................................................................................ 3 What is good housekeeping? ................................................ 5 Why good housekeeping matters ......................................... 6 Stop
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and taxicabs; hospitality services‚ such as accommodations‚ Including hotels and resorts; and entertainment venues‚ such as amusement parks‚ casinos‚ shopping malls‚ music venues and theatres. A hotel which is the focus of our study is an establishment that provides lodging paid on a short-term basis. The size and magnitude of a hotel management structure varies significantly depending on the size and function of the hotel. Just like any businesses‚ adopting a computerized system will help with
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TOURISM INDUSTRY PRACTICES: HOTEL AND RESORT (300 HOURS) A narrative report presented to the faculty of College of Hospitality Management and Tourism Palawan State University Puerto Princesa City In Partial Fulfillment of the Requirements for The Degree of Bachelor of Science In Tourism By Frances Olive A. Figueroa Fernandez St. Bgy.Milagrosa Puerto Princesa City Palawan‚ 5300 Philippines Mobile #: 0909-7384-901 E-Mail: francesolivefigueroa@gmail.com FRANCES OLIVE A. FIGUEROA Affiliation
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relaxation is being presented the business of Hotel Management. On this kind of business they are always other competitor‚ so this is where technology will come they want a system and android base of application where they can make their business efficient so they want a reservation system on where it can book or reserve a room in where if they are vacancy or not‚ and notify on in coming events or news of their stay. They are a lot of android base on hotel reservation system but all of them has no
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