SOGO HOTEL MISSION To operate growing chain of lodging facilities profitably throughout the country exceeding the expectations the earning loyalty of guest through excellent accommodation and superior service and we do it as a team. VISSION We lead dominate the lodging industry in the Philippines. HISTORY Hotel Sogo was originated by two capitalist-proficient that was clustered in 1992. The individuals are pro-hotel businessman practiced in motel chain as supervisor in over 20 years and a commercial
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SALES PROMOTION INTRODUCTION: The word Promotion‚ originates from the Latin word ‘Promovere’. The meaning is “to move forward” or “to push forward”. The aim of production is sales. Sales and promotion are two different words and sales promotion is the combination of these two words. sales promotion is one among the three pillars of promotional mix. The other two pillars are personal selling and advertising. Sales promotion is the connecting link between personal selling and advertising
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Throughout this assignment the author will demonstrate knowledge of health promotion and its link in addressing health needs. The role of the nurse in delivering health promotion at primary‚ secondary and tertiary levels will be discussed and how national policy influences that delivery on the chosen topic of smoking. Barriers to health promotion will also be discussed and how these barriers could be overcome. To define health promotion‚ health should first be defined. There are many definitions of health
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RESPONSIBILITIES HOTEL DIRECTOR The Hotel Director is responsible for all hotel departments onboard and supervises all "hotel" department heads to ensure company standards and procedures are being upheld‚ in an effort to maximize guest service and satisfaction. The Hotel Director oversees crew morale onboard and allocates crew cabins. They are directly involved in the maximization of onboard revenues and will monitor and control expenses and requisitions of all hotel departments. The Hotel Director
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ca/hcs-sss/alt_formatt/hpb-dgps/pdf/pubs/ 1974-lalonde/lalonde-eng.pdf‚ Assessed on March 17th‚ 2013. Martin K (2003) (On Line) Available from:(http://www.cdhn.org/document /bank‚Accessed on: March 17th 201111112223. Naidoo J‚ Wills J (2005) Public Health and Health Promotion Developing Practice‚ Bailliere Tindall‚London. United Nations (1992) Un conference On Environment and Development‚ (On Line) Available from:http/www.un.org/geninfo/bp/enviro.html‚ Assessed The European Food Information Council (EUFIC) (2004) Available
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A. Explain the following questions listed below. 1. If you were the executive committee of a hotel‚ what kinds of things would you be doing to ensure the success of the hotel? Guest satisfaction. Collect feedbacks from e-mails‚ surveying‚ in order to picture all the customer’s wants‚ needs and demands. By this‚ we will have the idea of what they want to experience during their stay in our hotel. This will follow the development of each and every department.In our principles of marketing when
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PART A CHAPTER 1 INDUSTRY PROFILE History of Hotel Industry: A hotel is an establishment that provides paid lodging‚ usually on a short-term basis. Hotels often provide a number additional guest services such as restaurant‚ a swimming pool or childcare. Some hotel has conference services and meeting rooms and encourages groups to hold conventions and meeting at their location. Revenues of hotel and restaurant (H&R) industry in India during the financial year 2000-2011 was INR 804.32 billion
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Co Exhibit A HOTEL CONTINENTAL INCOME STATEMENT For the Years 1987-1988 Revenues 1987 1988 Rooms P 1‚969‚722.18 P 2‚515‚575.96 Food P 4‚843‚486.42 P 5‚426‚843.98 Beverage P 637‚862.39 P 684‚983.02 Laundry P 23‚070.24 P 29‚175.00 Telephone P 147‚417.16 P 175‚163.14 Swimming Pool P 156‚718.28 P 182‚718.45 Other Income P 660‚336.83 P 842‚985.15 Total Revenue
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strategies are trend to have higher labor productivity‚ especially in some organizations which require heavy capital (Koch & McGrath 1996‚ 335-354). Therefore‚ Shangri-La have extensive training program to enhance service quality in this upper class hotel. Quality service is the competitive advantage of Shangri-La. It provides training to lead loyal employees to provide the excellent service to all customers. Employee is intangible resource‚ it is difficult and costly to imitate. Therefore‚ it helps
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Cornell Hospitality Quarterly http://cqx.sagepub.com/ Hotel Guests ’ Responses to Service Recovery: How Loyalty Influences Guest Behavior Pablo Zoghbi-Manrique-de-Lara‚ Miguel A. Suárez-Acosta and Teresa Aguiar-Quintana Cornell Hospitality Quarterly published online 28 November 2013 DOI: 10.1177/1938965513513348 The online version of this article can be found at: http://cqx.sagepub.com/content/early/2013/11/27/1938965513513348 A more recent version of this article was published on - Mar
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