CHAPTER TWO LITERATURE REVIEW 2.1 INTRODUCTION IA Web International defines a computer reservations system (or central reservation system) (CRS) as a computerized system used to store and retrieve information and conduct transactions related to air travel. Originally designed and operated by airlines‚ CRSes were later extended for the use of travel agencies. Major CRS operations that book and sell tickets for multiple airlines are known as global distribution systems (GDS). Airlines
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2012 was an intense‚ eventful year in which we defined the major milestones that will enable us to reach our ambitious objective of becoming the global benchmark in hospitality. With the Executive Committee‚ I am pleased to present our results‚ review our accomplishments and share our road map for the four years to come. In many ways‚ 2012 will remain a watershed year for our Company‚ which stepped up its transformation into a more asset-light model‚ while delivering robust financial results in
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------------------------------------------------- Brief Description of the Organisation – The International Hotel Group The International Hotel Group The International Hotel Group started business with two small boutique style hotels in Melbourne‚ Australia. Over a period of 15 years it has grown to now comprise a chain of 20 hotels across 5 different countries in the Australasian region. This growth was a result of an acquisition of a small hotel chain and establishment of some new properties‚ mainly in Australia. The group
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Chapter 1: Introduction Hotel Management involves ensuring that all operations‚ including accommodation‚ food and drink and other hotel services run smoothly Swati Aggarwal (2010) wrote a material oh hotel management using systems and it contained a detailed study about how the inventory is managed‚ how is billing done and what all a business activities are done to manage the business and making it more fruitful. It also tells the files used by the company to do their work and gives the whole knowledge
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and Objectives: Goals and Objectives Goals and objectives are statements that describe what your Vision Document will accomplish‚ or the results that will be achieve. Goals are high level statements that provide overall context for what the Vision Document is trying to achieve‚ and should align to its components. Objectives are lower level statements that describe the specific‚ tangible products‚ deliverables and fruits that will be delivered. The definition of goals and objectives is more
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SMART OBJECTIVES Goal setting is something most of us recognize as necessary for our success. The establishment of all objectives should be created using the S.M.A.R.T. philosophy. What is meant by S.M.A.R.T. objective? S.M.A.R.T. is an acronym that is used to guide the development of measurable goals. Each objective should be: Specific‚ Measurable‚ Achievable‚ Realistic and Timely SPECIFIC It answers the questions "What is to be done?" "How will you know it is done?" and describes
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What is a learning objective? * A learning objective answers the question: What is it that your students should be able to do at the end of the class session and course that they could not do before? * A learning objective makes clear the intended learning outcome rather than what form the instruction will take. * Learning objectives focus on student performance. Action verbs that are specific‚ such as list‚ describes‚ report‚ compare‚ demonstrate‚ and analyze‚ should state the behaviors
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Economic Objectives Business is basically an economic activity‚ its primary objectives are economic. The economic objectives of a business are to earn sufficient profit to give reasonable reward to the investors of capital and to provide funds for expansion and diversification. The main economic objective of business may be described as under: (a) Earning Profit: Business activity is undertaken for earning profit. Profit is the basic incentive to business pursuits. It is the most important objective
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Introduction There many reservation systems around the world. Definitely‚ you will find many differences between them. For example: The usage‚ the reports it produces‚ the features of the home page and the way it is connected to other departments. Hotels reservation systems are different according to what the management needs/requires out of the system. It also depends on what they aim for. Furthermore‚ there are two types of reservation systems in each hotel whether an online reservation system or a front
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Aims and Objectives Every business has aims that they wish to achieve‚ they might be overall goals and purposes that the business was set up to fulfil. Aims can therefore be seen as not only long term‚ but in some cases‚ almost impossible to reach‚ Heinz aims for its tomato sauce to be the world’s favourite ketchup‚ on every table’ (every table; total Customer satisfaction). But this doesn’t the organisation from trying to reach the aim‚ and from always working towards it. Typical aims
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