management h113 13 13-12-2007 16:03:30 1.1 Selection and reservation Hotel associates must look at a guest’s stay from the guest’s perspective. How does the guest experience his stay at the hotel? What does the guest need and what are his wishes? In order to fulfil these needs and wishes‚ hotels must gather as much information about the guest as possible. Therefore it is essential that hotel associates know about the different reservation possibilities the guest can choose from‚ understand the
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ADVANTAGES OF SYSTEM * With the help of this system‚ we can maintain the large number of data. * Securing of manual system is not fully guaranteed. Inaccuracy can be expected. Data can get easily scratched.but this system can be accessed by only authorized person. * Paper records are easily damaged in course of time. but by using this system‚ We can store large amount of data for long period of time. * This system reduces the manual power. * With the help of this system‚ employee
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Travel Agency Chapter.3 Profile of Madura Travels * Profile * History * Organization chart * Computer and Reservation system * International sector * Domestic section * Visa * Passport * Western Union Chapter.4 On the job Training * Front office * Documentation section * Foreign exchange * Booking and reservations * Package tour Chapter.5 Finding suggestion and Conclusion * Finding * Suggestion * Conclusions * Reference
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Computer Reservations System According from the wikipedia‚ A computer reservations system or central reservation system (CRS) is a computerized system used to store and retrieve information and conduct transactions related to air travel‚ hotels‚ car rental‚ or activities. Originally designed and operated by airlines‚ CRSes were later extended for the use of travel agencies. Major CRS operations that book and sell tickets for multiple airlines are known as global distribution systems (GDS). Airlines
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Front Office Operations Adam Fikis Week #6 Reservations * Definition: An agreement reached between a supplier and a traveler or travel agent or a clerical or electronic process whereby a seat‚ a room‚ a berth or other accommodation is withdrawn from sale and set aside for the use of a specific person‚ often on payment of a deposit. Reservations Outcomes * Guest Perspective * Having a guestroom ready and waiting when they arrive * Should not be just any room‚ but
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DISTRIBUTION DEFINITION A distribution channel is a set of independent organizations involved in the process of making a product or service available to the consumer or a business user. IMPORTANCE OF DISTRIBUTION CHANNELS The main function of a distribution channel is to provide a link between production and consumption. Organisations that form any particular distribution channel perform many key functions: Information Gathering and distributing market research and intelligence - important
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not only for information gathering but also for ordering services .A new type of user is emerging one who acts as his or her own travel agent and build a personalised travel package .This research focuses on evaluating the current status of Meikles Hotel Zimbabwe in order to study the adoption of ecommerce applications on the hospitality sector. 1. Introduction Mathieson and Wall (1982) created a good working definition of tourism as "the temporary movement of people to destinations outside their
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This chapter provides the background and rationale for this project. It discusses about the objectives and significant for this project along with the issues and problem from existing classroom reservation system that led to the development of new system. It also discusses about the importance of the new system and new methods that will be used. 1.1 Background of Project Technology is the collection of methods‚ techniques and processes used in production of goods‚ services‚ and in the organization
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INTRODUCTION Hotels have been part of travelling for businessmen‚ politicians‚ tourists and all other people from all walks of life when it comes to travelling and leisure. When you’re far away from home‚ when you’re attending a business trip or when you travelled with families and friends‚ for sure‚ a reservation with a hotel nearby will make your travel worthwhile and hassle free. In the side of hotels‚ this perception of comfort and convenience derived from checking in is the greatest challenge
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of transport system travelling has become easier than what it was in the primitive days. The modern transport system has made the lives of travelling people easier by decreasing the distance by the swiftness of vehicles. The prevailing journeys do not cost more than those were in primitive days. After developing the modern technology‚ everything is so easy for us‚ it helps us to gain knowledge and mostly we can use it for our own pleasure. For example‚ they can have ticket reservation by help of the
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