Abstract: This academic paper describes and analyses the term Relationship Marketing ’ and Quality of Service ’ delivered to the customers in a hotel business. The New Year ’s Event was organized by the Pavithra Hotel to attract new customers and retain them by providing them with the best quality service. The theory relationship marketing and quality of service are analyzed with the event and specifically how the hotel has built on its relationship marketing and provided good quality of service
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Sustainability Victoria. 2013. Untitled. [online] Available at: http://www.melbourne.vic.gov.au/enterprisemelbourne/environment/Documents/WasteWiseHotelToolkit.pdf [Accessed: 28 Aug 2013]. Tuppen‚ H. 2013. Sustainable Management of Water | Green Hotelier. [online] Available at: http://www.greenhotelier.org/know-how-guides/water-management-and-responsibility-in-hotels/ [Accessed: 24 Aug 2013]. Unknown. 2013. [online] Available at: http://www.ihg.com/hotels/gb/en/global/about/corporateresponsibility#scmisc=nav_corporate-responsibility_6c
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REPUBLIC OF THE PHILIPPINES SYSTEM TECHNOLOGY INSTITUTE CENTRUM MALL‚ AVILES STREET‚ ORMOC CITY‚ LEYTE ______________________________________________________________________________ NARRATIVE REPORT ON – THE – JOB TRAINING UNDERTAKEN AT THE REGAL BUSINESS PARK HOTEL CEBU CITY PHILIPPINES ______________________________________________________________________________ A REPORT SUBMITTED TO THE FACULTY OF THE HOTEL AND RESTAURANT MANAGEMENT DEPARTMENT SYSTEM TECHNOLOGY INSTITUTE CENTRUM MALL‚ AVILES
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Revista Europea de Estudios Latinoamericanos y del Caribe 79‚ octubre de 2005 | 125 Identity and Erasure: Finding the Elusive Caribbean Anton Allahar – Caribbean Autobiography: cultural identity and self-representation‚ by Sandra Pouchet Paquet. Madison‚ WI: The University of Wisconsin Press‚ 2002. – Decolonising the Caribbean: Dutch policies in a comparative perspective‚ by Gert Oostindie and Inge Klinkers. Amsterdam: Amsterdam University Press‚ 2003. – Ah Come Back Home: Perspectives
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Kerzner Running Head: KERZNER INTERNATIONAL INC. Kerzner International Inc. Hotels & Resorts Jennifer Chaffee Jihan Davy Kendra De Santana Caroline Hardenbergh-Perry Carole Idas Christine Siddiq Dana Terzo Florida International University Abstract What makes the One&Only Ocean Club on Paradise Island‚ Bahamas one of the most successful resorts in the world? What makes The Atlantis Hotels of the Bahamas and Dubai the premier destination for a world
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BA/DipHE ETHL – Level 5 Contemporary Themes is Tourism and Leisure Assignment 1 Pages Part 1 Diagram 3-5 Report 6-8 Appendix 1. 9 Bibliography 10-13 Part 2 Diagram 15 Report 16-18 Bibliography 19 Part 3 Report 21-26 Appendix 1. 27 Appendix 2. 28 Appendix 3. 29 Appendix 4. 30 Bibliography 31-33 Section 1 The development of the tourism sector‚ showing the main influences‚ stakeholders and markets.
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AFRICA AS THE SECOND LARGE CONTINENT WHEN FOCUSING ON TELECOMMUNICATION‚ IT‚ RETAIL‚ MANUFACTURING‚ EDUCATION AND HEALTH INTRODUCTION Since the beginning of the new millennium Africa’s economic growth has gained momentum and between 2000 and 2010‚ the continent was the third fastest growing region globally. Africa is entering a new era as the world starts to look at the continent’s markets and business for opportunities. Africa seek partnerships with international investors that will help their
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Chapter One 1. Introduction Lumbini‚ the birth place of Lord Buddha‚ is situated about 22 km. from Bhairahawa (Siddharthanagar)‚ below the Churia range‚ 24 km. south from the foothills of the Himalayas‚ on the western bank of Telar river in Rupandehi district of Lumbini zone in Nepal. It is about 300 km. west of capital city Kathmandu. Kapilvastu‚ Rupandehi and Nawalparasi Terai districts of Lumbini Zone are around Lumbini‚ the birth place of Lord
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TABLE OF CONTENT ACKNOWLEDGEMENT.............................................................................…...2 DEDICATION………………………………………………………………………………………………..3 CHAPTER ONE Introduction…………………………………………………………………...4-6 CHAPTER TWO Profile of organization (hillcrest hotel)……………………………………....7-11 CHAPTER THREE SWOT Analysis………………………………………………………………..12-14 CHAPTER FOUR Responsibilities ………………………………………………….……………15-16 Major Tasks and Projects …………………………………………………...16-17 CHAPTER FIVE Knowledge
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Socio-economic Impacts of Tourism in Lumbini‚ Nepal: A Case Study Pradeep Acharya∗ 1. Introduction Tourism is a very familiar affair in human life. It has been an industry of vast dimensions and ultimately supports economic growth and social development. In order to promote tourism in Nepal‚ the ninth five year plan has made a 20 year long strategic programme. The main objective of this programme is to develop Nepalese tourism up to the desirable standard. As far as the 20 years long-term
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