DeVry University HOTEL AUTOMATION Managerial Applications of Information Systems Francisco E. Lopez Contents INTRODUCTION 3 COMPANY BACKGROUND 4 THE PROBLEM 5 HIGH LEVEL SOLUTION 5 BENEFITS OF SOLVING THE PROBLEM 6 TECHNICAL APPROACH 6 Guest Rooms 7 Administrative Components 8 BUSINESS PROCESS CHANGES 10 Business practices that will enhance the solution 11 HIGH LEVEL IMPLEMENTATION 11 SUMARY 12 REFERENCES 13 INTRODUCTION The purpose of this proposal is to
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October 14‚ 2012 Abstract The Hotel Escargo has asked for a summary of the observations found for improvement. In this report the hotel needs will be summarized and a job design and measurement strategy for ensuring improvement will be proposed. Introduction The Hotel Escargo has many services that need improving such as check-in and check-out service‚ multi-lingual staff‚ complementary concierge desk‚ room service‚ local area transportation‚ and amenities. Hotel needs and rank of importance
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About Colonnade Hotel and Resort The Colonnade is a 250-room‚ 4-star hotel that caters to business and leisure travelers. The hotel has been open for ten years and recently went through a complete renovation. It is centrally located‚ close to both the major office centers and the well-known city parks and museums. The hotel has received fairly good reviews on TripAdvisor and other travel sites and has a high rate of repeat guests. In addition to the 250 rooms‚ the hotel has approximately 50
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Part 4: Recommendation for Rosewood to improve CLV The fundamental Idea behind Customer Lifetime Value is to maximize profits per customer. While Rosewood does have loyal customers‚ these customers are limited to the one unique destination Rosewood hotel as they do not identify with Rosewood brand. Whereas the Rosewood strategy for individualistic properties based on the local area‚ local history and local staff has been successful in bringing in customers‚ it has failed in retaining customers. This
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Introduction Company Background Century Park Hotel Manila is a premier business hotel in Manila located only 7 kilometers away from the Ninoy Aquino International Airport. The close proximity also makes it as an ideal airport hotel for the busy executives. Century Park Hotel Manila consists of two buildings. The Century Tower is a 19-storey structure that comprises most of the hotel rooms while the Park Tower is a 6-storey-all-suite component of the hotel equipped with kitchenette. A combination of
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leading global hospitality company‚ with more than 3‚000 hotels and 500‚000 rooms in 74 countries and territories‚ with more than 135‚000 team members worldwide. The company owns‚ manages or franchises some of the best known and highly regarded hotel brands including Hilton Hotels & Resorts‚ Conrad Hotels & Resorts‚ Doubletree by Hilton‚ Hampton by Hilton‚ Hilton Garden Inn and Waldorf Astoria Hotels & Resorts. The Hilton portfolio of hotel brands adheres to founder Conrad Hilton’s philosophy
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School of Arts & Sciences Department of Computers & Technology COMP 420 – Database Systems Assignment 3 Holiday Hotel has a database system that records data on the hotel rooms‚ and the guests that use the rooms. A portion of the database schema is given below. Guest personal data are recorded in the Guest table. The room is registered in the name of one guest‚ even if there are multiple persons sharing the room. Rooms are of various types (double bed‚ suite‚ etc.). The cost of the
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three of the Conde Nast Traveller (UK) Reader’s Travel Awards. Chosen as the “World’s Best Destination Spa” in the 2009 Travel+Leisure Reader’s Travel Awards‚ Chiva-Som is also a proud member of the Destination Spa Group and Healing Hotels of the World (Healing Hotels of the World). A secluded world of beauty and serenity‚ Chiva-Som is the “Haven of Life.” Nestled within seven acres of lush tropical gardens‚ our beachfront health resort represents tranquility at its best with luxurious accommodation
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Hilton Hotels: Brand Differentiation through Customer Relationship Management Hilton hotel was founded by Conrad Hilton‚ and established in 1919. It has been operated in 78 countries‚ began with the mobley hotel in cisco‚ texas. The company went public under the name Hilton Hotels Corporation in 1946‚ with a portfolio of 15 properties in 11 states. After spinning off the international unit in 1964‚ Hilton focused on domestic growth in the lodging segment as well as through diversification
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The Analysis of “Hotel California.” “I didn’t make a big deal about “Hotel California‚” the 18 million people who bought it did‚” Glenn Frey‚ the founder of The Eagles‚ once said. This shows the popularity of this poem. The song‚ “Hotel California” was a world-wide hit‚ but it was more than just a catchy song. The meanings of this song are deep and meaningful‚ and still relevant today. A big part of the song “Hotel California” is its imagery. The song makes you use all five senses‚ and this is
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