Leung Kuk Community College Higher Diploma in Hotel Management Introduction to Housekeeping Operation Year & Semester: 2009 Semester 2 Class Name: HM Team Member name & Students ID: Cheng Yik Cheung‚ 200801035 Cheng Kam Yin‚ 200803952 Lee Ka Hung‚ 200803385 Chan I Man‚ 200803377 Chu San Chui‚ 200804705 Wong Pik Ki‚ 200804073 Leung Chi Hang‚ 200802859 Lecturer Name: Helen Yau Introduction Recently‚ our new upscale hotel has been built up. There are 500 guestrooms
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International Advanced Diploma in Hospitality & Tourism Management Housekeeping Management (W2017) Assignment Term 3 2011 Student declaration: I declare that: • I understand what is meant by plagiarism. • The implication of plagiarism has been explained to me by my institution. • This assignment is all my own work and I have acknowledged any use of the published and unpublished works of other people. Student’s signature:……………………………. Date:……………………… Total number of pages
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Accommodation Management Staffing The housekeeping department of a hotel is responsible for ‘cleanliness‚ maintenance‚ aesthetic upkeep of rooms‚ public areas‚ back areas and surroundings.’ The department is not always given the respect it is due in terms of work load‚ the size of which can be estimated by the fact the department often employs the largest workforce. There are a variety of areas the housekeeping department must manage‚ the following table taken from Hotel Housekeeping Operations and Management
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HOUSEKEEPING Good housekeeping is a vital factor in preventing accidents. The great majority of all work accidents are caused during the handling of goods or materials‚ and by people falling‚ being hit by falling objects‚ or striking against objects in the workplace. All these causes can be reduced by good housekeeping practices—in fact‚ good housekeeping is the only cure for hundreds of accidents that occur. Good industrial housekeeping:. * Eliminates accident and fire causes *
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(d) Vacant Not Ready (e) Room Status Discrepancy 2. Briefly explain‚ the important role play by the housekeeping department 3. Differentiate between turn down service and second service 4. List out various departments the housekeeping department co- ordinates with 5. Briefly explain FOUR (4) causes of loss / shrinkage of linen in housekeeping department. 6. What is the correct procedure for entering a guest room? 7. Draw a ‘Maid’s Cart’ and name different
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SAFETY STANDARD OPERATING PROCEDURE: GOOD HOUSEKEEPING: MAINTENANCE YARDS Standard Operating Procedure: Good Housekeeping: Maintenance Yards I. Introduction and Purpose This SOP contains the basic practices of good housekeeping to be implemented at maintenance yards including maintenance activities at ancillary operations at Ramapo College. The purpose of this SOP is to provide a set of guidelines for the employees of Ramapo College for Good Housekeeping Practices at their maintenance yards including
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INTRODUCTION We are industrial security and maintenance consultants and surveyors. We undertake to unload you of the burden and worries connected with all security and housekeeping aspects of your institution by effective and reliable security and maintenance services through our trained personnel‚ who posses sound professional knowledge‚ in vigilance‚ patrolling‚ gate controls searches‚ investigations and prevention of crimes by plugging loopholes and leave you free to devote the time and energy
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1. Executive Summary. Housekeeping department is extremely important to any hotels. Housekeeping staff play significant roles as well. That is why you need to minimized personal turnover by monetary and non-monetary bonuses‚ trainings‚ good schedule‚ etc. As an option‚ you may do it by achieving cultural diversity at that particular department. Also cultural diversity will benefit your organization by different ideas from employees with different background. You could satisfy customers from any country
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This is a 5-star hotel. The name of the hotel is Senvell Hotel. It provide normal rooms‚ themed rooms and so on. It has fitness facilities with high standard and it had a strong hotel team. The hotel want to reach the goal that the customer feel like stay at home when they stay in the hotel. 2.0 Purpose of Report Reports can cover a wide range of topics‚ but usually focus on transmitting information with a clear purpose‚ to a specific audience. Our report aims to crate a 5-star hotel. And through the
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Introduction to Housekeeping OBJECTIVES: In this chapter you will learn to – •Explain the importance of good housekeeping for customers‚ employees and the hotel. •Learn housekeeping quality control •Discuss key positions within the department‚ their responsibilities and organization Efficient Management of Housekeeping: • Efficiently managed housekeeping departments ensure the cleanliness‚ maintenance and aesthetic appeal of lodging properties. • The housekeeping department not only prepares
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