1.0 Summary This is a 5-star hotel. The name of the hotel is Senvell Hotel. It provide normal rooms‚ themed rooms and so on. It has fitness facilities with high standard and it had a strong hotel team. The hotel want to reach the goal that the customer feel like stay at home when they stay in the hotel. 2.0 Purpose of Report Reports can cover a wide range of topics‚ but usually focus on transmitting information with a clear purpose‚ to a specific audience. Our report aims to crate a 5-star hotel
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HOUSEKEEPING -General care‚ cleanliness‚ orderliness‚ and maintenance of business or property. Good housekeeping is an important consideration in underwriting of fire hazard and other forms of insurance‚ as well as in certification by fire‚ health‚ and industrial safety agencies. ORGANiZATiONAL CHART OF HOUSEKEEPiNG DEPARTMENT (LARGE ESTABLiSHMENT) Executive Housekeeper/Housekeeping Manager Roomskeeping Supervisor Public Area Supervisor Linen & Laundry Supervisor Room Attendant Houseman/Utility
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Introduction to Housekeeping OBJECTIVES: In this chapter you will learn to – •Explain the importance of good housekeeping for customers‚ employees and the hotel. •Learn housekeeping quality control •Discuss key positions within the department‚ their responsibilities and organization Efficient Management of Housekeeping: • Efficiently managed housekeeping departments ensure the cleanliness‚ maintenance and aesthetic appeal of lodging properties. • The housekeeping department not only prepares
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of a Housekeeping Department The housekeeping department of a lodging property typically accounts for the business’ largest labor expense. Executive Level Most hotel housekeeping departments are led by an executive housekeeper. This employee is typically a member of the executive team. In smaller properties‚ he reports directly to the general manager. In larger properties‚ he may report to the rooms division manager. The executive housekeeper is responsible for managing housekeeping personnel
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SAFETY AND SECURITY IN HOUSEKEEPING NAME - Annie Lama ROLL NO – 133906011 BHMTT (2nd Year) ABSTRACT - Safety and security in the housekeeping department is very important. Safety refers to the actual conditions in the work environment and security refers to the prevention
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Safety and security in housekeeping The housekeeping department is prone to accidents and injuries because of its labor intensity. It involves physical activity and uses equipment – both of which increase the risk of accident and injury. To reduce risks‚ it is important to develop procedures to prevent accidents. Safety should be a top priority. Ongoing safety training program help ensure that safe conditions are maintained in all work areas. 3 Simple Rules to Prevent Accidents 1. Take adequate
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Housekeeping Management | Managing the Housekeeping Department | | | Namaste Tower Namaste Tower is under construction in Mumbai and on course to reach completion by 2015. It will stand as a landmark structure‚ representative of the burgeoning economic and cultural significance of India. Standing at 62 stories‚ the impressive tower will be one of the tallest in Mumbai‚ and will include a 350 key luxury hotel‚ office space‚ shops and a rooftop restaurant. The traditional Indian
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hospitality industry‚ each sector has a specific training required in order to obtain the best results possible in the field. In her article “Training the Heart of the Hotel”‚ Lizz Chambers develops a number of points in her approach to training housekeeping staff; the article is structured on real-life experiences and not just theories or advices‚ hence interesting the reader in her topic as well as in her occupation‚ more specifically. Nevertheless‚ this article is biased in that it tries to get
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Certification Services…………………...10 8. Eco Friendly Concept………………………………11 9. First World Ecotel………………………….............12 10. First Ecotel In India………………………………..13 11. Housekeeping ………………………………………13 12. Housekeeping and Eco-Friendly…………..............15 13. Eco Friendly Amenities Products and Processes…15 14. Eco Friendly Housekeeping ……………………….17 15. Eco Friendly Products……………………………...18 16. Suggestions and Recommendations………………..19 17. Conclusion…………………………………………...20 18. Reference……………………………………………
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posed in Rooms Division; which are specifically the Housekeeping and Front Office departments. As these two departments are one of the key functions in any hotel‚ because the first contact or impression the guest would experience would be from the moment they enter the hotel. The next unforgettable experience would be the room they would be staying at; it could make or break the guests’ impression of the hotel. Basically‚ if the Housekeeping did not do a good job in cleaning the room or if the
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