customer needs in mind. There are certain things you can do to make sure you meet your customer needs‚ and those are explained below: First and foremost offer good customer service. The customer is not always right‚ but they should always be respected and valued. So‚ make sure that your customers know they are important to you‚ and that you want to meet their needs. If they know this‚ they will be more forgiving‚ and they will be more willing to stay loyal to you and help you meet their needs by informing
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of 12 companies in order to identify their respective industries (Please refer to the Appendix for an overview of the financial data). The balance sheets of the 12 companies are analyzed in four steps‚ as shown in the following table. Step Industry Common Characteristics Companies 1 Service Almost no inventories Inventory turnover negligible Major passenger airline Regional bank Temporary office personnel agency Hotel chain For-profit hospital chain 2 Merchandizing High
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A head nurse has the following important duties and job responsibilities: * Planning and scheduling the work activities of junior nurses in her section. * Making sure that the medical reports and instruments are kept properly and safely. * Ensuring that the patients obey the instructions and advice of the doctors and follow their prescriptions sincerely. * Ensuring that the areas where the patients are admitted are sanitized properly on a regular basis. * Directing the patients
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6/21/12 IBS Case Studies IBS Hyderabad Date: 21/06/2012 Time: 23:52:14 ITSY/041 IBS Center for Management Research License to use IBS Hyderabad for Sem I‚ class of 2014 Bumrungrad’s Hospital 2000 Information System This case was written by K. Prashanth‚ under the direction of Vivek Gupta‚ IBS Center for Management Research. It was compiled from published sources‚ and is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective
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Does a Nurses Workload Affect Her Ability to Care for Her Patients? Nurses are one of the most important people regarding a patient’s health in a hospital or home care setting. The nurse is the messenger that relates critical information to the doctor concerning changes in the patients’ health status. In order to report proper and accurate information to the health care provider‚ the nurse must properly do her job and complete all of the tasks assigned to her. The RN or LPN has a large amount of
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care to viable patients with acute illnesses or injuries. Patients with chronic and/or terminal illness were not expected to be admitted to these units‚ with the possible exception of acute exacerbations of reversible complications. Patients whose care needs changed from curative to palliative were intended to be transferred out of critical care to patient care environments more suited to end-of-life care. However‚ as more patients become “chronically critically ill”‚ critical care nurses are being asked
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Spiritual Needs Among Patients With Cancer and Family Caregivers Prevalence and Associated Factors of Spiritual Needs Among Patients With Cancer and Family Caregiver Problem Statement Identify cancer patients and their caregivers spiritual needs and measure the prevalence of these spiritual needs. The patients and their caregivers can have similar spiritual needs that may require care. However‚ a nurse’s help with these spiritual needs‚ may not always be wanted. So how does the nurse identify the
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Services have taken on initiatives to improve quality of care for Medicare patients since the Affordable Care Act was passed in 2010. In 2012 CMS implemented a program called The Hospital Readmissions Reduction Program (HRR)‚ this program is intended to improve health care for patients with Medicare to improve the quality of care that is provided versus the quantity of care. This program provides incentives to hospitals‚ which is intended to reduce costly and unnecessary readmissions (Centers for
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Healing Hospital Religious beliefs and practices are an important aspect in many of the patients’ lives who are seeking medical care and the proper treatment in medical institutions all over. This has been a challenge for many physicians and medical professionals because their training consists primarily on dealing with and treating different types of diseases and diagnoses (McCormick‚1998). Another issue that has been surrounding this topic is the privacy of the patients which medical professionals
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errors. Patient safety is the core value of the nursing profession‚ while nursing is being embraced by its caring attitude toward the patient‚ safety should be our number one priority. This research article is very important to the nursing profession‚ in part because it addresses one of the most significant issues of the profession‚ which is patient safety. According to the Nurse’s Practice environment article‚ Flynn‚ Liang‚ Dickson‚ Xie‚ & Suh (2012) RNs are well positioned to serve as patient safety
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